$2000 spent at BMW dealer, bike still not running

Discussion in 'GS Boxers' started by ebohnet1, Sep 20, 2012.

  1. Rinty

    Rinty Been here awhile

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    Eric, I'm missing something here. Something was wrong with the bike before it went to the Canadian dealer. Perhaps the tab broke before they got it?

    In any event, I would do a number of shake down runs near home before taking it on any long trips.
  2. ebohnet1

    ebohnet1 Adventurer

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    My belief is the hall sensor was bad. When they went to replace the sensor they broke the tab. The dealer said it can happen if one is not careful.

    I already drove it for an hour and the bike rode smooth.
  3. CallMeBoog

    CallMeBoog hi functioning idiom

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    get your local dealer to write a statement to that effect and have it signed by the dealer principal and the head mechanic. in the event that your credit card dispute doesn't go well, this would be a hail mary in small claims court.

    they tried to fix your bike, and in one of the first things they did, broke something which they overlooked/missed and then proceeded to inconvenience you monetarily.

    such a document could also help with your credit card dispute.

    did you call the new brunswick dealer and tell them what their tech did?
  4. TUCKERS

    TUCKERS the famous james

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    My 98,000 mile 2000 BMW R1150GS broke down in Wisconsin. With $3000 I traded it in for a 22,000 mile 2004 BMW Rockster 1150, problem solved.

    Sorry for your experience....gotta hate chasing a problem that way...I've done it before.
  5. Loutre

    Loutre Cosmopolitan Adv

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    What he is saying :eek:)
  6. MotorradMike

    MotorradMike MIL-TFD-41

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    I've removed and replaced that magnetic gate once and in that vast body of experience determined that it was easy to screw up, possibly with HES damage if replaced incorrectly. Not idiot proof for sure but not rocket surgery either.
    I do not pretend to be a BMW mechanic.

    Ignition timing is bikefix.101.


    The shop in NB owes you your money back.
    Not fixing that bike was incompetent and forgivable.
    Charging you for it was fraudulent and unacceptable.
  7. Schlug

    Schlug JockeyfullofBourbon

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    put something on and stay in that position.

    damn, glad it's fixed, sorry it took so much of your money and time.
  8. Emoto

    Emoto Sure, why not?

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    With apologies to the OP, this thread is like watching a car hit a dog. You know it is a bad thing and you don't want to look, but you can't help it. :eek1

    OP, I hope you find an alternate way of dealing with that tab.
  9. duke944

    duke944 Adventurer

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    I would want a full list of all parts/labor explaining how this is a $5k repair before I approved anything. On the surface it sure seems you are out of the frying pan into the fire - unless you had pistons slamming valves and/or complete engine disassembly how is it so much?
    I think it's going to be very hard to prove your bike didn't have this broken tab when it was towed into the first dealer. I am sorry for this experience, I can only imagine the frustration you've been through.
  10. Beemerlover

    Beemerlover Been here awhile

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    That's why they're called "Stealerships". Plus, these have GOT to be the most finicky and delicate "unstoppable" bikes on the planet - bar none!
  11. Twilight Error

    Twilight Error Going nowhere slowly

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    Nah, get the problems sorted and know how to fix 'em, they'll run and run and run.

    My 1150 has over 100,000 miles on the clock. Her cosmetics are a bloody mess, but she runs like a top. Got to resolve a handful of leaks (did I mention the mileage?) and do some preventative maint. this winter, but I expect to see 250k miles barring any fatal traffic collisions.
  12. Beemerlover

    Beemerlover Been here awhile

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    Yep - only $5000 for a tab broken by a dealer "tech". What a deal!
  13. Twilight Error

    Twilight Error Going nowhere slowly

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    Speaks a lot to the value of learning to do your own work, in my opinion. At the very least, know how to do basic troubleshooting and diagnostics if you're going to head out beyond your known good mechanic.
  14. scooteraug02

    scooteraug02 Dog Rancher

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    Is the total since Canada $5000 or is this latest repair $5000?:eek1

    $2000 + $5000= $7000 or $2000 + $3000 = $5000

    It probably should have been $300 and back on the road.

    We are here for you!
  15. ebohnet1

    ebohnet1 Adventurer

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    5000 is total including towing, hotel, airfare, etc.
  16. WindSailor

    WindSailor Been here awhile

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    I would notify BMW North America of your experience and send them copies of all your receipts - everything.

    It's situations like this that will define the difference between makers and their commitment to 'excellence'.

    Sorry def - really didn't mean that to turn south in that big of a hurry.:huh I'll take full responsibility for that.:deal

    ebohnet1 - good it finally got fixed.

    Rick
  17. rickcj7

    rickcj7 Been here awhile

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    Good luck with the a holes at BMW/Husky, they did everything possible to weasel out of warranty.
    TE630 engine came apart with less than 400 miles, but its not a defect.
    Think twice about a new BMW/Husky, maybe you that gets screwed next.
    If I can discourage a few buyers maybe their wallet will hurt a little and force them to rethink their customer service.
    Thanks for nothing Anthony C at BMW NJ.
    $7000 paperweight!
  18. JRP

    JRP Old guy

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    Out of curiosity which dealer finally fixed your bike?
  19. ebohnet1

    ebohnet1 Adventurer

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    Aj cycle located in gill mass. They did an excellent job.
  20. JRP

    JRP Old guy

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    Dave is a great guy :clap