2013 gsa lost

Discussion in 'GS Boxers' started by DSTEVENS, Nov 16, 2012.

  1. gr8grins

    gr8grins Been here awhile

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    Nov 6, 2011
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    You're going to love your new GSA! It's a great bike and the best part is that it gets to know you while you're getting to know it. Be patient - it will start out kinda rough around the edges but it will smooth out as it wears in. It's a quirky machine with a personality all its own that becomes familiar and satisfying. You chose wisely.
    Happy Thanksgiving! I hope you get to pick it up sooner than you anticipate and have some great Texas weather to enjoy the bike.
    Ride safely,
    grins
    #41
  2. gr8grins

    gr8grins Been here awhile

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    Please tell me I missed something. They're not refunding your deposit?
    #42
  3. DSTEVENS

    DSTEVENS Been here awhile

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    Well not yet, I told my salesman I was moving and could not(tired of waiting) wait any longer. after I have called them myself for the last 3 months, I have realized they are kind of like the IRS, every time you talk to someone different and never get the same answer twice. Yesterday I talked to the salesman and second in command and got 2 different answers on where my bike was/is. The owners of dealership were going to be told about my predicament and the fact that I no longer wanted the bike, and I would get a call back regarding my deposit. Guess what? no call.
    So, I am not gonna beg for it as I did choose to do business and make my deposit with them, but let me tell you, they are NOT someone you would want buy from. D.
    #43
  4. El Gato

    El Gato Been here awhile

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    They should absolutely be refunding your deposit. They may give you a bunch of &*$% and tell you it will take 6 weeks to mail a refund check or some nonsense, but there's no way that it could be considered a non-refundable deposit.
    #44
  5. WindSailor

    WindSailor Been here awhile

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    See now this is something "I" would think BMW North America should be informed on. But that is just me.

    Each dealership is an extension of that company, and I would hope / expect BMW to keep tabs on how the 'public front' is handled. Whether it is a maintenance / warranty issue or sales issue - it has a direct imprint on the 'facebook' value of BMW.

    I firmly believe that each dealership should be able to run their own company - but - I also believe that each dealership should have standards to run a reputable shop or showroom. If they don't then it's kind of like pissing on their 'fatherland' boots - after awhile those boots are going to stink and the chastising should begin. Hopefully sooner than later.

    The fact that this scenario sounds like it is repeatable... should be validation enough.:deal

    I think that if enough people report bad and 'repeatable' issues with the dealerships the better off all of us would be.
    #45
  6. terryckdbf

    terryckdbf Pickles

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    First, congratulations on finding your bike.

    I put a deposit on a 2009 RT on a Tuesday, wanted a color not in stock at the dealer but one was in the warehouse in New Jersey. That evening my wife wanted to know what color we were getting. Uh Oh! Not good. She picked the color from the website, I called the dealer, there was one left in the USA at a dealer in California, my dealer is in Atlanta. Within 24 hours it was on its way, got here within a week, I paid shipping. If Momma ain"t happy, well you know.

    You should fight tooth and nail for the deposit to be returned on principal alone.

    Enjoy the new bike.

    Terry
    #46
  7. fastgpfred

    fastgpfred Adventurer

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    So, I am not gonna beg for it as I did choose to do business and make my deposit with them, but let me tell you, they are NOT someone you would want buy from. D.[/QUOTE]

    Not to beat a dead horse (did that expression originate in TX?) but you choose to buy a bike from them that they didn't supply. You didn't choose to "give them cash". Don't beg, tell them firmly they will refund the deposit. Contacting BMW is OK. Depending on the size of the deposit, a letter from a attorney is good. Include the dealer name here to help other inmates make informed decisions.
    #47
  8. Timthai

    Timthai Adventurer

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    At the very least, insist that they credit your deposit against accessories or service. (Not that you would want to take your bike there for service after all that!)
    I've had dealers offering to source a bike from another dealership if necessary to get my business, I think they could have done way more than they did, or offered to return your deposit earlier if they couldn't source a bike for you.
    #48
  9. SpeedySteve

    SpeedySteve Been here awhile

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    Come to Tucson. Ironhorse had several GSAs in last week when I was in for some parts. They push a ton of bikes out of that store. You should be on a bike mate. You've sacrificed 3 bikes for an empty hand. By a one way ticket! Be adventurous!
    #49
  10. Harring10

    Harring10 Adventurer

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    Congratulations D!

    I am sure you will soon forget the three months of misery in favor of all the years you will enjoy your new baby :-)

    As to the security deposit, that's a no-brainer. If they had the bike and you delayed or later changed your mind, then they could make an argument that you cost them the sale to another buyer.

    As it stands, they did not (as of the time you purchased) and maybe even still don't. Again, no-brainer. If they give you grief (depending on the amount), go the small claims route - you'll get the court cost back in interest! You may even be able to claim the additional shipping charges!

    But again, congrats on the new ride. The Triple Black is a beauty for sure.

    Last note, I keep hearing about all these 6'+ fellows saying the bike is perfect for them... Hell, I'm a whomping 5'10 and LOVE it's height! (that's w/the Ohlins and Heidenaus which even raised it a tiny bit).

    All these damn tall people... :lol3
    #50
  11. DSTEVENS

    DSTEVENS Been here awhile

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    Hello everyone, this is an update picked up 13 GSA yesterday from Lone Star BMW and hauled it home in my truck, I am guessing thats a rarity, but got home and had no one to help me unload it, soooo..... I bet you are all about to cringe. I tried to unload it myself, everything was going until back tire started down ramp, It leaned toward me as I stepped off back of tailgate with a full tank of fuel, it was at that moment that I understood how heavy this bike is. As it fell on top of me all I could think of was it rolling upside down and off the back of truck onto concrete. I held it untill my strength gave out and it was time to let it go, as I let up on it expecting to see it roll out of truck and crash the aluminum valve cover shield caught on spray on bed liner and stopped it from falling. as it hung inches from disaster I ran and got 2 of my 70 year old nieghbors and a Kubota tractor. We tied a strap on top triple and lifted it up on tires andslowly rolled it onto concrete, so far I have only found a couple of small scratches. I am in much worse shape than the bike as I have a torn tendon/ muscle in upper chest from straining so hard to hold bike. I am going to Dr. this AM. I did ride it about 1 mile right before dark but that is all, it now has 5 miles on odometer.
    Thank for everyones encouragement and well wishes, I am tough no sympathy wanted, but I have learned a valuable lesson. Ask for help before the disaster. Thanks be to GOD for our many blessings. D.
    #51
  12. LaurelPerryOnLand

    LaurelPerryOnLand Long timer

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    Hint for future unload:
    Find a loading dock at a local office building...same height as truck...then down their ramp. No more "oh-geez" moments.

    Congrats...pics please!
    #52
  13. johmap

    johmap n00b

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    Texas
    Congratulations on the new bike. Sorry about the accident at home. You will mend.

    About the deposit. You are in TX and dealers cannot hold a deposit. I have placed deposits on bikes before and for various reasons was not able to complete the purchase at that dealership and had no problem returning my deposit. I once mentioned, to the deale, that he could not keep the deposit, if I did not purchase the bike. He looked around to see if anyone was litstening and agreed with me.

    Be happy with the bike, but do not give up on getting your deposit back.

    Get well soon.
    #53
  14. Snarky

    Snarky Vodka Infused.

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    I hope you're okay. The GSA's weight and I have certainly met. Big Fat Heavy Pig.

    Damn man.... Between Comstock and Medina.... Talk about the boonies. I drive between Houston and El Paso a lot. I just completed that journey again last Sunday. I've gone the sane I-10 route and the Insane Alt-90 route.

    Alt-90 is crazy long for a non-interstate Highway, starts in Van Horn and I've personally experienced it all the way to Houston as Old Spanish Trail and Wayside Dr. It eventually becomes the Beaumont Highway... I want to ride it all the way to Louisiana one day. It's largely boring and uninteresting, but I think the parts near Alpine and such make it worth it. Though leaving El Paso, you gotta leave early to see the interesting stuff in the daylight, otherwise you get the Hills in the dark.
    #54
  15. DSTEVENS

    DSTEVENS Been here awhile

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    UPDATE, I have collar bone and couple ribs out, few trips to DR and all will be well, I live in Medina, but am moving to Comstock, wife has admin job at Comstock ISD. people who have never been to Big Bend area of Texas will be amazed as you well know. I rode my VStrom to BB 4 times and various other bikes for years before that. GSA will be my only bike, and will be my back and forth ride to Medina to check on property from time to time. I wonder if I should ride new bike over to dealer to collect my deposit, or maybe not a good idea? THANKS! D.
    #55
  16. little foot

    little foot Scratch and Sniff

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    I've known people to wait 7-8 months to recieve a BMW, it's all part of the process.
    #56
  17. aGremlin

    aGremlin Been here awhile

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    So now you know why we ride it home... If you thought a bike was an inanimate object, wait until you stick it on the back of a vehicle when nothing is wrong. One seriously pissed off bike = one damaged owner :lol3

    Hope the rest of the ownership experience is a bit more enjoyable :freaky
    #57
  18. El Gato

    El Gato Been here awhile

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    Congrats on the bike. I've learned the hard way that potentially dropping a bike is not worth hurting myself over. I bought a V-Strom several years ago. I nearly dropped it on the ride home when my foot slipped at a stop light. Through a herculean effort and lots of adrenaline I managed to muscle it back upright without dropping it. The resulting lower back injury took me 5 months to recover from. In retrospect I would rather have bought some new plastic. Nowadays, if a bike is going over and I can't save it with moderate effort, I'm not going to sacrifice my body for it.
    #58
  19. wbrisett

    wbrisett hmmm....

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    LS is good people! I've now bought four bikes from them.

    Wayne
    #59
  20. DockingPilot

    DockingPilot Hooked Up and Hard Over

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    The port was hit hard. 4,000 new cars were also lost. Do you know your dealer can give you your build status in real time ? Also, it will show when its in trasport to Bremerhaven for loading and what ship it will be on (most likely an MSC ship). If you give me that info I can tell you and even give you a web adress so you can track the ship across the Atlantic into Newark. I docked the ship my GSA was on in 11'. I even got the container it was in cleared through customs when the ship was still off Cape Cod inbound. It will take 7 days to get to Newark NJ from Bremerhaven.
    #60