2017 BMW F-Series Frame Destroyed From Riding!

Discussion in 'Parallel Universe' started by neepuk, May 19, 2017.

  1. neepuk

    neepuk Such a drag...

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    Well, BMW has an opportunity to step up and do the right thing.

    My wife's new Beemer needs a new frame and it's never been off road, crashed, modified or abused. It's just been ridden by a girl that enjoys dipping in to the corners.

    We have discovered that the low version of the F700gs is so low that when it's ridden by a confident rider that's willing to lean through the corners that it drags the frame before the foot peg touches down.

    The lobes of the frame where a center stand would attach are the frame's lowest point. Also attached to that lobe, on the right side, is the rear brake pedal assembly. We noticed last week that the brake light was on constantly so we took the bike in to the dealer for a warranty repair thinking that it had a faulty brake switch... nope, the brake switch is fine as frog hair but the lobe of the frame is bent inward from dragging on the ground through a corner just one time. It's bent itward far enough that the brake pedal no longer comes in contact with the upward stopper or the brake switch.

    I find it baffling that BMW would put out a product that drags a frame before any other points, and that the frame dragging for a second through a corner would render a frame a total loss. What the hell! This is a major safety issue. BMW's first response from an area rep states that this is a rider issue, not a design or safety issue. They have no intention of stepping up and taking care of this issue. They're just going to go about their business and keep selling a bike that could easily cause a terrible accident under normal riding conditions.


    This minor little touch down while cornering is enough to cause an f-series parallel Twin BMW TO NEED A NEW FRAME!



    IMG_9558.JPG
    #1
  2. Fin333

    Fin333 Been here awhile

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    They want to sell you a frame. You do not need a new frame. Bend it back and keep riding.
    #2
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  3. Flashback

    Flashback Mommys Lil Monster

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    +1 to the bend it back in place idea.

    They won't touch it - same thing with the engine case - if it cracks the bike is a total loss - because they outsource to a supplier with whom they don't have an agreement to cover replacements - I know, happened to me.

    Who says that slavery and environmental destruction are the only negative things about free trade agreements?

    You won't get a design change or a recall because it doesn't put the rider in the position of imminent injury even if it is a design oversight and you won't get a replacement under warranty because BMW can't get a replacement from whatever oversees company they outsourced it from.

    Hit it with a hammer and keep on riding.
    #3
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  4. Flashback

    Flashback Mommys Lil Monster

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    In fact, if you never intend to raise the bike back to its standard height you could probably just cut or grind that thing off.

    Will never be a problem again.

    :lol3
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  5. neepuk

    neepuk Such a drag...

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    They already checked on parts and there is a red frame available...

    We are certainly of differing opinions here. I believe that low hanging frame parts that contact the pavement under normal riding conditions before foot pegs that are hinged for safety certainty put a rider in a position of imminent injury. We're talking about hard parts with no give bouncing off the pavement... I see it as a major design oversight that BMW decided to offer a factory low suspension bike by simply taking some height out of the suspension and sidestand, but didn't do their homework with regards to how this affects the frame ride height while cornering.
    #5
  6. Fin333

    Fin333 Been here awhile

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    neepuk,

    Hey, I can see where you guys are frustrated to spend the money on a new frame. Dang, I bet the labor cost they want to charge you is more than the frame! But I believe what we are saying is your frustration is not necessary and easy to remedy. Bend that tab of the frame back (one or two wacks with a hammer will do it), and ride on. Free and quick. Taking a hammer to an adventure bike to fix it is a long and lasting tradition :D

    Look at it this way, when your wife does this again (kudos to her by the way, impressive), are you going to replace the frame again?

    It is an easy fix, hammer time!
    #6
  7. neepuk

    neepuk Such a drag...

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    I can assure you that there's not a snowball's chance in hell that we're going to replace the frame on our dime over this. We've filed a formal complaint with BMW that we will pursue until it's run it's course. Once this situation is rectified we'll be replacing the suspension to reduce the compression and increase clearance under load... we may even go up to a standard 700gs height and get her some Dayton LadyStar boots with height in the soles so she can reach the ground. The bike doesn't even have luggage and my wife is a lightweight 5'3" rider. If she were heavy or this bike were loaded down who know how hard this would have hit the ground or how likely there would have been a crash.
    #7
  8. Flashback

    Flashback Mommys Lil Monster

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    I empathize bro. You spend all this money on a new bike and it isn't perfectly designed. I remember well the frustration I succumbed to the first time I QC'd an oversight on a bike I was still paying off. It's natural.

    However, the reality is that BMW won't pay for a new frame because of damage that you caused by riding to the bike to its limit and if they don't get them free from the supplier, they won't give them free to you.

    Get your hands dirty and make that bike truly yours - It's Hammer Time!

    You will feel better after you do, you will have a really cool story to tell about the battle scars, and you will save a ton of money, worry, and stress - better to be riding than stressing - no?
    #8
  9. BMW-K

    BMW-K F800GS FTW!

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    "A frame dragging would cause a total loss".

    Sure. Absolutely. It's called liability. If THEY bend it back, they also become instantly liable for any further damage or any damage to you. They also cannot say "bend it back yourself" because that instantly becomes a recommended fix and they become liable once again. Their end result is that they can ONLY recommend full frame replacement and since you did indeed do the damage by your riding style, you are responsible.

    It's just the way litigation works anymore. Sad, yes. But that's just the way it is.
    #9
  10. Capt CF

    Capt CF Pontificating Nobody

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    I have a standard height F700, but threw a Black Dog skid plate on it when I got it. When I get too far over in the corners I can drag the edge of the plate. Maybe that's a fix? :lol3
    #10
  11. Effisland

    Effisland No shooting children or pets for next 5 kms

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    How will hammering the edge of that bit of the frame fix the brakes? Will take some serious leverage if the frame is indeed bent.

    Still can't wrap my visuals around how they don't work anymore based on that drag/impact point.

    When the wife hears metal grinding beneath her she doesn't let up on the corner? And then never noticed the rear brakes don't work?
    #11
  12. Merlin32

    Merlin32 Been here awhile

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    She probably couldn't hear it and if it bends /kinks the frame and the tube that the brake fluid rides in it will create issues. This is why I don't ever recommend "lowered suspension" bikes. This is probably super annoying for you tho sorry to hear...
    #12
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  13. Dorito

    Dorito Dreamer and Doer

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    I think I would be in the camp of just use a BFH and bend it back. However, if you are inclined you might consider just filing a claim against your comprehensive portion of your vehicle insurance. Much like if you would have bent a rim on pothole in your car, basically you just hit something and damaged your bike.

    The bike will be likely totaled and your rates might go up, but you will be made mostly whole again.
    #13
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  14. Tom D

    Tom D Been here awhile

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    sorry knee puck, i would pat your wife on the head and say atta girl, but this one's on you.
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  15. neepuk

    neepuk Such a drag...

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    The whole lobe in the pic is bent inward between 1/8" and 1/4". The bend causes the angle of the brake pedal to no longer be perfectly vertical to the rest of the frame on that side of the bike. The stopper is on the frame above the bent area, but the pivot point of the pedal is incorporated in the bent area, so the pedal just passes right by the stopper and the brake switch on its upward motion. The brake works, it just doesn't hit the stopper on the return to its's upward position and no longer hits the brake switch to turn off the brake light.

    You're making an inaccurate assumption that she didn't feel the touch and let up, of course she did. It's also incorrect to think the brakes don't work; explanation above...

    Look again at the pic. We're talking about a tiny little scrape that made contact for a split second, around one corner, one time rendering a frame to be in need of replacement...

    IMG_9561.PNG

    If BMW had done their homework when building the low suspension model and made sure that the foot peg touch down before the frame at steep lean angled turns there would be no issue. The fact is that they didn't do their homework. The low suspension was an obvious afterthought. I'm even more amazed that this tiny little scrape was enough to bend a frame, that's just insane! How it that kind of weakness acceptable? These are supposed to be adventure bikes, built tough enough for off-road use and abuse. This lobe on the frame hangs down near the bottom of the BMW skid plate, just imagine how trashed it would be if it took a rock hit... The quality and design delivered certainly doesn't mesh up with the image BMW markets.
    #15
  16. neepuk

    neepuk Such a drag...

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    Let em.... I'm not here for personal attacks.
    #16
  17. SONICJK

    SONICJK Adventurer

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    So what is that tab for? Center stand that you don't have?
    I see where you're coming from on the BMW oversight, but realistically how is this worth the time at the dealer and hassle with BMW to get it Fixed.
    Put a crescent wrench on it, bend it back, and then cut the tab off with a grinder. Problem solved for now and in the future.
    I mean good on you for wanting to take on BMW but in my eyes this is hardly worth it.
    #17
  18. Merlin32

    Merlin32 Been here awhile

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    I agree with this. It's annoying but path of least resistance would be to cut that tab for what I think is for the center stand and bending the piece back into place. If you think about it, when you go to sell you'd be doing the next shorty a favor...
    #18
  19. neepuk

    neepuk Such a drag...

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    The most important issue is the fact that this oversight could lead to a serious accident, if it hasn't already. BMW needs to make a change! I don't care if it's a simple as adding some kind of sliders to the bottom of the foot-pegs so that they come it contact with pavement before immovable frame parts, but something has to be done. Imagine if it were your wife or daughter or granddaughter. As riders we all have the reasonable expectation that pegs, on hinged pivot points, will be the first thing to scrape pavement in a hard cornering situation. This oversight is worthy of a worldwide safety recall, period.
    #19
  20. Woody2627

    Woody2627 Grey Wobbler

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    I'll make it simple for you. All road bikes scrape, it is a compromise between ground clearance, seat height and production cost. You with me so far. BMW change their priorities in the compromise to offer a lower seat height by lowering the suspension, thereby decreasing ground clearance. I hope I haven't lost you, I'm trying to keep it simple. These lowered versions are primarily aimed at the beginners market.
    Now make it simple for me, because as you said I'm an idiot, happy to put my hand for that one. If you are too stoopid to work out that knocking off 2" in ground clearance is going to affect cornering clearance, why is this BMW's problem? These lowered versions have been around for a decade without anyone blaming BMW for bad clearance, then you come along and demand a worldwide recall. Too complicated for me.
    Now if we were talking about the upper shock bolt, I'd be happy to agree with you.
    #20
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