800GS shock bolt design flaw?

Discussion in 'Parallel Universe' started by johngil, Jul 16, 2009.

  1. Gangplank

    Gangplank Advenchaintourer

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    Mines great. No problems so far. 4000 miles and counting...
  2. v8toilet

    v8toilet Nothing to see here.

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    Sent you a PM as my post and further replies will just be a thread jack.

    To sum it up. I never made any comment regarding price not sure where you got that. You post contains somes good trends in sales vs reported failures and personal experience which is reassuring. I'll be glad to eat my words.
  3. Lion BR

    Lion BR I'd rather be riding

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    I think you are onto something here. I would perhaps re-phrase it to say that it is difficult to separate the widespread issues to the rare occurrences because:

    1. We don't have all the information. BMW certainly knows what is a predominant failure and what is not. They are not letting us know.

    2. A good chunk of us tend to suspect moral hazard by default. The paranoia concept you talk about.

    3. When hooliganism takes place (wear your colors, KTM vs BMW, etc.), exaggerations always take place, one way or another.

    4. We tend to try to get leverage out of a failure because of all of the above.

    Therefore, for the case of the "shock bolt design flaw" so far we have heard of two cases. One of them has failures on the top and bottom of the shock attachment. The other one has an aftermarket shock where the aftermarket shock manufacturer already acknowledged its failure (if I remember the facts correct). If the number of occurrences stay this low, I would doubt even an experienced prosecutor could be able to say this is a design flaw, notwithstanding the engineers :deal.

    For the case of the wheel bearings, that appears to be a completely different story. We hear more and more cases about this. It seems like it is a predominant problem. We will know more about this.

    The cracking fuel tank. No doubt it is a problem. So far it appears to be cosmetic. We will know more about this as well.

    The other issues (computer mapping, front axle, air/fuel systems, gas gauge, etc.) appear to have been resolved. The clutch, I guess that is still up for a decision.

    What is next?

    Lion



    [/quote]
  4. guzzimike

    guzzimike Long timer

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    [/quote]

    OK I've got next.
    Cooling fan
    Out of 2 bikes old mate and I have 100% failure rate.
    Both our fans have seized. Old mates actually boiled over while at idle.
    Mine showed OIL light (go figure) while in gridlock traffic with ambient temp at ~18c.
    My bike has seen some dust, Steve's not.
  5. johngil

    johngil Reseda, CA

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    If it helps, I really miss my bike.
    I was just getting her right.
    More talk w/ BMWNA. The engineering team is working on the case at this point.

    You nasty bitch!
    [​IMG]
  6. DockingPilot

    DockingPilot Hooked Up and Hard Over

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    Gridlock traffic in OZ mike ? I didn't think you blokes even knew what that was :lol3
    btw, I visited Sydney, Ayres Rock, Kings Canyon, Alice, and Hamilton Island.
    Awesome !
  7. v8toilet

    v8toilet Nothing to see here.

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    The fan on the previous F's (single cylinder model) didn't hold up well either. Three of us bought new F's for an AK trip all 3 ate fans within the first 10,000 miles some before 5,000.

    I would check your radiator really closely for obstructions and mud. Keeping the rad super clean will help keep the fan from running. This is probably nothing you don't already know.
  8. DockingPilot

    DockingPilot Hooked Up and Hard Over

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    Don't worry John, my gut tells me your next big decision will be white or orange.
    Lets hope I'm correct.
  9. Bruno T .

    Bruno T . N8YQ

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    Page #6 , post #89;

  10. johngil

    johngil Reseda, CA

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    I know of four cases.
  11. Bruno T .

    Bruno T . N8YQ

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    John, on page 2 you wrote;

    I interpret that to mean that your factory shock was bottoming frequently and since i don't believe the mount/bolt can tolerate much bottoming, that could explain the original bending of the bolt.

    You then installed the Ohlins BM802 and experienced the more severe bend. Could the Ohlins have bottomed as well ? Maybe even harder than the Sachs ?
  12. johngil

    johngil Reseda, CA

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    It's very hard to tell if the Ohlins is bottoming. If it is, it's not hitting hard. The valving on the stock shock (and forks) have no progression and bottom easily if the pace is picked up. The Bitubo/Ohlins valving can definitely be felt and bottoming is kept to a minimum. I don't have the Ohlins shock near me, but I can check the spring rate when I get home.


    As to the more severe bending w/ the Ohlins, the shock mount tab was damaged and not noticed. I rode a pretty feisty 400+ miles that day and the first photo in this thread is what I found. After installing new spacers for the Ohlins, I did a nice 175 mile ride that was at a fair pace and noted another bent bolt. That is the story of the bent bolts w/ the Ohlins. Only two rides to speak of. I have to order new spacers every time the shock bolt bends. I have run the stock shock in between while waiting for the new spacers.
  13. Lion BR

    Lion BR I'd rather be riding

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    It looks great.
    let's hope for the best on the engineering team's response to this problem.
    Lion

  14. mtm100

    mtm100 Adventurer

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    Anything new on this problem? Hope you got it all worked out John.
    I recently installed the Bitubo setup in the forks and it works great.
    Now I need a rear shock but am waiting to see how this works out
    before I spring for one.
  15. ]I)Money

    ]I)Money D NOT I

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    :drums badabump.
  16. johngil

    johngil Reseda, CA

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    The bike has been sitting in the shop for three weeks. To my knowledge it hasn't been touched.
    The dealer is waiting for direction from BMW HQ.
    I have dealt w/ four people @ BMWNA so far. By a roundabout way, I received an e-mail address for a higher up (for lack of a better term) and have received the quickest response from him. It seems that my dealer, or possibly the folks @ BMWNA weren't providing adequate photos for the engineering department to examine. I went ahead and supplied what I have, and was thanked more than once.
    My photo documentation may just save my ass.
    As of yesterday, the case had fallen into the cracks somewhere. I don't know who dropped the ball, but it is annoying. The 800 is my only personal vehicle at this time. I do have a huge work vehicle and my wife's car, so it's not quite as bad as it sounds. I will be mailing off my second payment made while the 800 is incarcerated. It's hard to be patient right now.
    I will update here when I know more.
  17. macdarren

    macdarren Adventurer

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    You know if this goes on much longer, I would look into the lemon law rules here in CA. They are actually pretty good for the consumer. If the bike has been in more than 3x for the same issue or spent more that some fairly short time in the shop for the same issue and 3weeks might be getting there just on this last visit they may have to refund your money or replace the bike.
  18. cisco

    cisco old fat guy

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    +1 on the lemon law!
  19. v8toilet

    v8toilet Nothing to see here.

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    Keep us posted John I've been watching for an update.
  20. Law Dawg (ret)

    Law Dawg (ret) Been here awhile

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    Very few things will get a slow dealer off thier posterior faster than the beginnings of a lemon law zing. Do it. They should have provided a loaner for you at the very least.