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Discussion in 'Shiny Things' started by Bueller, Jan 3, 2013.
I bought a bunch of rolls for my Audi friends last Xmas.
A friend/past coworker sent me this. It is very true. Working at a dealership is very unique. it is five buisnesess in one building. New sales, used sales, finance,parts and service. None can survive without the other reallly. Anyway I thought it was funny from the sales point.
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No wonder you liked that 300 so much, it's a 90's E-class under the skin.
Ain't that the truth
What a bologna video.
Why? What do you do for a living?
Ok you car dealer guys, what's the deal with getting a car from one dealer to another? Why is my local guy acting like it takes an act from god to get it from a dealer on the other side of town? Every dealer I talked to has said they can do it no problem, but when I go in to talk to them about it, they switch back to sell me something off the lot mode.
Should I just drive cross town and buy it there?
Are they trading another dealer for it, or buying it from another dealer? Sounds like it's reducing the profit margin for the dealer to trade, therefore they want to sell you something on the lot. Go to another dealer.
Hell if I know. How does it work when a dealer wants something from another dealers inventory? I'm running in to this on both the focus and jeep. Should I just say screw it, and go buy it where it sits?
Oh yeah, one of the jeep dealers who actually HAS a jeep I want quoted me $7K over MSRP for it because the color is discontinued and says the demand is so great for it.
Depends. There are some dealers who will NOT trade with others. Typically it's a large dealership with lots of inventory. It is a waste of their time to trade with a little dealer, so they don't. I recently tried buying a car from a dealer like this and they didn't have what I wanted. They told me what a horrible rotten person I was for wanting a specific color, and that only idiots would dealer trade a vehicle. So I bought elsewhere.
When dealers do trade it's done at cost. The only expense in trading is paying someone to drive the vehicles back and forth.
And finally- just because one dealer has a car doesn't mean they'll give it up. When I was in the business my boss wouldn't give up a rare model unless he was getting one in return.
There are a variety of ways a dealer can acquire a car from another dealer, including but not limited to:
1) Trade units at cost - this is most common
2) Trade units when one unit has factory to dealer incentives and the other doesn't, with the originally incentivized vehicle dealer keeping the incentives
2) Purchase at cost with the selling dealer retaining credit for the unit
3) Purchase at cost with the buying dealer retaining credit for the unit
4) Purchase the unit at a negotiated price over net cost (this typically happens only when there is a high demand vehicle)
2 & 3 can be complicated by factory to dealer incentives
There is no requirement for any dealer to participate in dealer swaps/trades.
Bottom line - Tell the dealer if they want the deal they'd better cooperate, because you already know where you can find it for yourself. You'll find out very quickly whether or not they want your business.
I saw a new(ish) Lincoln the other day, I had forgotten that they still existed. Went to their website for shits and giggles.
MKZ, MKX, MKS, MKT, Navigator. I don't know what the hell any of them are. With Ford seemingly having their shit together, what gives?
Ah. So it can be complicated. Last time I ran in to this was buying a van for my mother. The dealer who had it tried screwing with the numbers on the final paperwork on her, and I had her get up and walk out. Went to the next dealer in town, told them exactly which one it was, where it was at, and what we wanted to pay, and they had it there for us in four hours. First dealer could have been a dick and held it up. I thought there might be some corporate hand forcing the issue.
So, the dealer in town who has the one I want probably knows it's just one guy going to different dealers trying to get that one they have, and are making it miserable for any other dealer to get their hands on it to sell. Likewise, Mr. jeep dealer with the one Gecko green rubicon loaded the way I want really can decide he wants to hold on to it for $8k over MSRP and no other dealer can force him to hand it over to sell it to me for a reasonable number. Got it. DOn't like it, but got it.
I don't really understand their marketing and haven't for several years. I'm not alone. Lincoln is in a death spiral.
Ford Bets Glass Roof Will Reverse 63% Lincoln Sales Drop
This Car Won't Save Lincoln
There are four things on the 2013 Lincoln MKZ that are undeniably best in class four things that will blindside Lincoln's rivals, and shock and awe its customers.
Those four things are its tires. The rest of the new MKZ is wanting, disappointing and generally undesirable.
That was a quick, cursory search. It isn't looking very good.
The good news is you are buying a Wrangler.
The bad news is you are buying a Wrangler.
Good because they are capable, fun vehicles with smokin' resale value.
Bad because they are in demand.
Some dealers are simply playing the volume game and will give them away like any other hunk of iron on their lot. Some dealers are expecting more because demand exceeds manufacturing capability. And some dealers are going to over-hype the supply/demand issues to exploit suckers who don't know any better and will actually pay 8 grand over sticker.
It seems if you really want Gecko you'd better move fast, be willing to travel, and if all else fails pay too much. Otherwise be color blind like I was and get a good deal on your new Rubicon.
Dealers have relationships with other dealers. There are some dealers that won't trade, as Adam mentioned.
A typical car sale takes 2 to 3 hours. If it involves a trade, it can easily add 3 more hours to the transaction. Dealer trades are just a pain in the ass and waste of time with the potential of giving up a particular unit that you just may have someone ask for tomorrow.
Usually it's an Internet sales guy that handles the majority of trades for a store, and if I'm being hit up for a trade it's possible that I have the same customer inquiring to me for that particular car.
In the case of your Mom it's likely that the sales manager that negotiated the failed deal with you was not the same guy that handled the trade, because spite can result in inaction.
I think what you should do is go a little color blind and get the model in the spec you want, but don't be a chick about it.
I explain it like this;
" Your car is X-color for the 15 seconds that you're walking towards it. The rest of the time you're inside it and that's the color it really is. Then you're only walking away from it."
Go for light colors or dark, what ever you prefer, because after 2 weeks of driving it,, the color won't mean dick. What matters is how does the seat feel? Does it ride and drive nicely? Is it doing the job?
Funny. The last car I dealt with was for my wife, who was very particular about the color. The dealer that pressured me to buy a black one (because that's what they had and they would not trade or order one) also quoted me a higher price than the local dealer. I said, "If I bought this car in the wrong color and then told my wife that I paid more money for it, you'd have to throw in a divorce attorney with the deal."
This right here. Both of these are the for the wife. When I bought my last truck, I was so excited by the spec sheet and price the guy sent me on it, when I told the wife I was buying it, the first question out of her mouth was what color is it, and I had to say I have no idea.
She is great about cars. Doesn't have expensive tastes, doesn't mind driving the same one for ten years, doesn't really demand too much when it comes to how it's optioned. But, when she says she wants a blue one, dammit, she's getting a blue one.
My mother-in-law wanted a slightly used Ford Edge. She started shopping a week or two ago. Now, my in-laws are a car salesman's wet dream; they have no idea what "making a deal" is and barely know enough to check pricing online. So they asked me to help. She'd been talking with CarMax but they didn't have exactly what she was looking for. They offered her $13,500 for their BMW which was almost exactly kbb trade-in. I told her to keep browsing for the right color/model combo. CarMax suits their buying style completely but Ford Edges aren't exactly rare. Saturday I said I'd go look at a few with them. Found two at a close dealer, one in the color she wanted that was a 2010 and one that had AWD which they really don't need that was a CPO 2012. I personally don't give a fig about CPO and wouldn't pay more for it since I know cars. Much like going to the animal shelter, we just went to 'look' but she drove home the CPO AWD one. I was pretty shocked that I didn't have to play Priceline Negotiator for them at a Ford dealer.
Asking price was less than full retail without the CPO certification
Salesman and finance guy were both zero pressure
Dealership was absolutely gorgeous (and having just bought a Jeep last year from a complete dump of a Chrysler store, this was easy to note)
Salesman knew the car and could explain all the features
Trade offer was $15,000, a figure I'd get if selling it privately for them and dealing with Craigslist morons
After the deal was written up, I asked for a minute to discuss it with them. I told them that there was probably $500-$1000 on the table they could battle for if they were so inclined, but knowing them I said the deal was certainly 'fair' and I wouldn't make fun of them behind their backs if they just paid the initial offer. Being the people they are, they chose the latter.
I'm the most cynical person in the world when it comes to car dealerships (having worked for a few didn't help). That we could have a stress-free transaction for a reasonable price in this day and age amazed me.