Andy Strapz Thread

Discussion in 'OZ Vendors & Flea Market' started by Andy Strapz, Mar 4, 2013.

  1. sidetrack one

    sidetrack one Chief Tiddler

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    hole shaven area
    My scooter bag turned up today,super impressed!!:clap
    Thanks, Andy Strapz people:deal
    I am over back packs ,hard to get on and off, hoping this is the answer for me:D
    #41
  2. Fearless Whetu

    Fearless Whetu Aussi Kiwi

    Joined:
    Jul 24, 2013
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    550
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    Melbourne, Australia
    I recently ordered (at great expense) crash bars from the UK that when they arrived hit my knees and were very uncomfortable. After calling several companies (including the UK based one where I got the product) for help and being told no refund was possible I called Andy.

    Not only did he take the trouble to sort me a price to modify the bars but he ended up supplying me SW Motech for an excellent price. I was always going to use his panniers - hence the thought to ask him for help but had bought nothing from him until now.

    I really appreciated the service and good value he and the team provided, thank you. You guys have made a customer for life.
    #42
  3. livo

    livo Been here awhile

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    Mar 26, 2012
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    West of Brisbane, Australia
    I've just bought a pair of boots off Andy and I can say that his level of customer service is excellent. He actually cares and is striving to provide the best possible service. Well done to Andy and the team - I'm a very happy customer :clap

    I'll definitely be back in the future when I eventually get around to buying some decent soft luggage :1drink
    #43
  4. shaun66

    shaun66 Been here awhile

    Joined:
    Apr 3, 2013
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    199
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    Central QLD, Australia.
    Just a quick plug for Andy Strapz. First ride with my new expedition panniers & i snapped the bottom clip off. Instead of trying to find a clip that would fit the female portion ( must be a dozen different styles ) i sent Andy an e-mail asking if he sold them seperately as i could not see them on his site.
    Now i know it probably wasn't a great expence for andy to send me one but his responce to my e-mail was short & sweet. Whats the address.
    Some shops could learn from Andy's customer service.
    Thanks again Andy.
    shaun
    #44
  5. Rider 101

    Rider 101 Highly paid idiot

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    +1 for Andystrapz.

    Bought the pannier racks at the Sydney motorcycle expo. When I got home there were a few bolts and spacers missing. No probs; quick call and they were on the way.

    That was 3 years ago and I couldn't help spending money at the next expo.

    Hurray up November 2015 :D
    #45
  6. gateman

    gateman Long timer

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    That's good to hear.

    My expeds have done well over the 100,000 now and never let me down.
    #46
  7. richo360

    richo360 Long timer

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    Yep, he definitely stands by his product, and is a nice guy.
    #47
  8. Russ

    Russ Let's ride Super Moderator

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    Great service, ordered a mini compressor for an upcoming trip yesterday, parcel delivered before lunch today.
    Thank you Andy:clap
    #48
  9. Azz

    Azz Adventurer

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    motorcycled around Oz for honeymoon, now hooked!!
    Awesome to hear Russ!
    Happy and save travels on your upcoming trip
    #49
  10. Te Hopo

    Te Hopo AKA Deanohit

    Joined:
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    I just want to post up what great service I got from the NZ Distributor.
    Mark was going through my hometown on his way south so I paid on the Friday and he carried them down the North Island on his motorbike and dropped them off to me Monday just to save me $15 shipping.

    Now that is some excellent service :clap
    #50
  11. gateman

    gateman Long timer

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    Location:
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    Early November 2014.

    All day out in shit riding weather though very good rain regardless. Those Expeds kept my laptop and two sets of documents as well as my change of clothes for the evening get-together totally dry unlike my expensive jacket.
    It was 9 hours of wet riding on mixed roads too.

    They now have 117,000 km under them.
    #51
  12. Andy Strapz

    Andy Strapz Andy

    Joined:
    Sep 10, 2005
    Oddometer:
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    Location:
    Frankston, Melbourne, Oz
    Hey guys long see, no time.

    In the last year it has become very obvious that the line between Adventure and Enduro is starting to blur. As the line became "blurrier" it became obvious that we had to keep up. To that end Avduro Pannierz were developed over a year or so.

    Combining feedback and the bleeding obvious we have added some extra tie down points to enable the bags to cope with the rigor of hard riding. The basic architecture of the panniers haven't changed and they are all the Four Pocket style.

    Riders who plan to use panniers for dirt road travel and long distance road tripping should think more along the lines of the Expedition Panniers as Avduros are, by necessity a bit fiddly to take on and off the bike on a day to day basis.

    Andy

    [​IMG]
    #52
  13. fattyboombatty

    fattyboombatty Adventurer

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    Oddometer:
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    Central Coast, NSW
    Recently ordered a set of the Avduros for my F800GSA. With Andy's advice to buy the extender kit, they seem to fit perfectly. Haven't tried them yet apart from fitting to the bike but they seem the goods. Quick response to my questions and delivery within 4 business days - I'm happy.

    Just a question - included doco said I needed to get them thoroughly wet and dry 3 times before putting them in to use - is this true?
    #53
  14. Rider 101

    Rider 101 Highly paid idiot

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    Yep
    #54
  15. blade07

    blade07 Been here awhile

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    Gold Coast --
    And then again in six months or so .
    #55
  16. fattyboombatty

    fattyboombatty Adventurer

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    Central Coast, NSW
    Thanks - are we talking a good soaking, or just hose it down?
    #56
  17. Russ

    Russ Let's ride Super Moderator

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    Fill them with water.
    Mine are still water proof after 11 years
    Give them a good soak about every 6 months when washing mud and bugs off.
    #57
  18. Matt

    Matt Dirt Virgin

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    Soak them in the bath overnight - this allows the canvas to expand back around the holes made when they are sewn.

    Matt - AKA Fat Strapz
    #58
  19. fattyboombatty

    fattyboombatty Adventurer

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    Oddometer:
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    Location:
    Central Coast, NSW
    Cool - thanks for the instructions
    #59
  20. Postman Pat

    Postman Pat I _said_ I'd be there...

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    Feb 24, 2005
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    Sydney,Australia
    Why would you want panniers full of 11 year old water?
    (I always use waterproof liners anyway with my Expeditions--just in case...)
    #60
    sh4kes, pzxr and Precis like this.