After three purchases from them last year, in 2012 I have made 3 more purchases. The first one, a pair of ladies Rev'it pants took a while coz they didn't have them in stock, but turned up after about 6 weeks. I emailed them a couple of times, and got a satisfactory Google translated response. My fault, they were too big for the XO so I ordered a second pair in the right size: 2 weeks. A fortnight ago ordered a Rev'it Airwave for the XO and it arrived yesterday. The savings we make in Australia on the EU VAT more than pays for the postage, so this mob are the cheapest around, but, when you want quality and price, you have to pass up speedy delivery. Quality and speedy delivery?: pay the price Price and speedy delivery?; pass up on quality and buy from Hong Kong It's a fundamental law of merchandising that you can't get all three.