Anyone out there have the Sena SMH10?

Discussion in 'Equipment' started by sixsevenfive, Mar 24, 2010.

  1. texas_aggie

    texas_aggie Been here awhile

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    Quick question on one of my units. When I turn it on, it blinks blue once, then red four times, then blue normally. It also has such a low volume level I can barely hear it at full volume. I just charged the battery yet the problem persists. Any ideas?
  2. danham

    danham Been here awhile

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    From page 10 of the manual:

    4.5.1 LED Indicator
    When the headset is powering on, the red LED flashes rapidly indicating the battery level.
    4 flashes = High, 70~100%
    3 flashes = Medium, 30~70% 2 flashes = Low, 0~30%

    Did the volume problem just show up, or has it been constant? Usual problem is speaker placement. Small changes in location relative to your ears make a big difference. Could your speakers have moved? Your ears [g]?

    -dan
  3. BlueLghtning

    BlueLghtning Riding is my passion

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    The blinking light sequence is normal. The 4 red lights tell you it has 70% or more of battery power.

    What are you having trouble hearing? Intercom, phone, music? When you turn the volume up on the Sena (while its on your head you are turning it towards the back of your head), can you hear the beep that tells you you are maxed out on the volume? Can you hear the beep when you go the other way all the way to low volume?

    Have you recently changed the speaker setup or anything on this helmet? I'm guessing you had no trouble before hearing? Speaker placement is critical and stuffing them behind cheek pads away from your ear can really lower the volume.

    Final suggestion. Go into the config menu (hold down jog dial for 12 seconds) and erase all the pairings and start over and maybe do a factory reset too?
  4. AlecMyrddyn

    AlecMyrddyn Been here awhile

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    You say "one of your units". You have more than one?

    If you swap the unit from helmet to helmet, does the quiet volume stay with SMH-10 unit itself, or with the helmet? That'll tell you if the problem is in the unit itself, or with the mount or speakers.

    If the unit itself, try factory reset and a firmware upgrade again. Make sure you are running the latest copy of the updater and firmware. If that fails, contact Sena support for a replacement unit.

    If the low volume follows the helmet, has it always been this way, or is this new? As others have already said, speaker placement is key. They should be centered over your ear canals. If this is a recent change and it worked fine before, the speakers, clamp or wiring may have been damaged somehow and you should call Sena for a replacement if under warranty.

    Finally, remember that the Sena remembers different volume levels based on the activity. When you turn it on, before using the intercom or phone/music, turn the volume up until it beeps.

    Hope that helps.

    -Alec
  5. Nitro1970

    Nitro1970 Been here awhile

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    The volume on your phone turned up?
  6. obnoxious2

    obnoxious2 Adventurer

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    I've noticed an occasional random sonic boom sound coming out of the smh10 speakers. I'm not sure if it's the speakers or the main unit itself that is causing it. It's completely random and it's pretty loud and annoying. It doesn't matter if I'm on the intercom with another smh10 or playing music thru A2DP to an iphone. I've sent an email out to Sena but was just wondering if anyone else has experienced this?
  7. Dolly Sod

    Dolly Sod I want to do right, but not right now

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    Dang it, noticed today that my clamp is cracked. Looks like I installed the Allen bolts too tight? Don't know how long it's been cracked, but it's been installed for at least 8 months. :(:
  8. Nitro1970

    Nitro1970 Been here awhile

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    Mine started acting up a little a couple of days ago. When I'm going to make a call the music will die down, I speak the name of the person I want to call, phone confirms its calling, starts ringing and the music starts creeping back in. Even when/if they answer the music is going... I can hear them ok but it's sure annoying.
  9. El Gato

    El Gato Been here awhile

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    Give Sena a call. They were good about RMA'ing my clamp when the earbud pigtail broke (again).
  10. John Smallberries

    John Smallberries Long timer

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    I have the same problem on some calls - the music volume reduces during the call, but does not go to zero. But not all calls.....

    I will check to see if there is any new software to download.
  11. sonic578

    sonic578 Been here awhile

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  12. lmychajluk

    lmychajluk Long timer

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    Judging by the pic and the connectors, it seems to be more for earbuds OR speakers, not AND. :shog
  13. rush2112_2112

    rush2112_2112 Been here awhile

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    That's a lot of wire hanging.

    Sent from my LG Optimus G
  14. Dolly Sod

    Dolly Sod I want to do right, but not right now

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    Just install the speakers in the helmet and tuck the wire up when you are not using it.

    Not the cleanest solution, but usable. A better solution would be to switch to helmet speakers automatically when the ear buds are unplugged.

    The problem I found with that (because I made this mod on my original clamp) was that when switching back to earbuds I had to be careful to turn down the volume before making calls and listening to music. More than once I almost blew my eardrums out because of the high volume needed for the helmet speakers.

    I actually found keeping the volume adjusted correctly when switching back and forth between helmet speaks and earbuds was too much of a pain and ditched the helmet speakers all together.
  15. ts3doug

    ts3doug Long timer

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    <iframe width="560" height="315" src="//www.youtube.com/embed/XOILKHmZBwc" frameborder="0" allowfullscreen></iframe>
  16. mwood7800

    mwood7800 Banned

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    The sena earbud adapter should have been 1 or 2 inches.
  17. univibe88

    univibe88 Long timer

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    They should have ditched the audio input and made it the headphone jack (built in to the clip). Stop with the fucking dongles.
  18. Cataract2

    Cataract2 Where to?

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    I just tucked the wires for my earbud mount under my helmet liner.
  19. BlueLghtning

    BlueLghtning Riding is my passion

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    They also have the 306 with the optional wired mic or wired boom that isn't attached to the base! :clap

    A305 clamp
    [​IMG]

    A306 clamp
    [​IMG]

    It's still very doable though. Just probably not as easy to switch as we had hoped.
  20. MelissaToBeMe

    MelissaToBeMe Been here awhile

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    Agreed. Huge plus on the versatility side but why all the wires/extensions and not just a standard size jack built right into the base like the new scala Q1 and Q3?? Unplug stock speakers--->plug in headphones---->done!