Apple - Forgotten Password

Discussion in 'Shiny Things' started by MrBob, May 3, 2014.

  1. MrBob

    MrBob Out there

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    So, my password is forgotten and I forgot where I recorded it - Doh!
    Maybe I should log out more often.
    These are the facts, and I'll appreciate your ideas as much as I'd appreciate your reviewing these facts:

    I have a tired old MacBook that is running well enough for me and replacing it is down the road.
    I bought it used and it came with no discs.
    The OS is 10.6 Snow Leopard. A startup disc is the only way to change a forgotten password and none of the zillion workarounds I've tried work.
    Apple will sell me a fresh copy of Snow Leopard with startup disc for 19 bucks.
    My computer rejects any of the discs I've loaded into the drive. It won't mount them and spits them out after a few seconds, though I hear the drive spin.
    Is there anything I can try to get the drive to mount discs?
    Can I load a startup disc through an external drive or similar device?
    #1
  2. 4iedBandit

    4iedBandit Road Warrior Commuter

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    #2
  3. 68deluxe

    68deluxe Long timer

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    Seems like $19 would be a cheap fix.
    #3
  4. Dagofast

    Dagofast Full giggety ahead.

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    This. Or perhaps a visit to the genius bar?
    #4
  5. boredom

    boredom Been here awhile

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    If your Macbook is pre mid-2010, booting from a USB restore medium doesn't work. Only the disc works.
    #5
  6. hpsVFR

    hpsVFR Hoosier Daddy

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    Sounds like the OP's internal optical disc drive is shot, if it's spitting out any disc he puts in there.

    An external, USB optical disc drive would do the job. If the OP has another Mac with a working disc drive, FireWire Target Mode would be a useful tool. Either machine could be put into Target mode, depending on what approach to the problem they want to take.
    #6
  7. MrBob

    MrBob Out there

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    I think it's a 2008 model but I'd appreciate information on how to confirm that.
    When you say USB restore medium are you referring to my question about loading a startup disc through an external drive?
    #7
  8. boredom

    boredom Been here awhile

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    I mean the restore data on a flash drive or external hard drive. External CD/DVD drives should be fine.

    Easiest way to find out the model year is through "About This Mac" in finder, but you can also get the serial off the bottom and put it into Apple's support site if you can't access that.
    #8
  9. huzar

    huzar Pastor of Muppets

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  10. Emperor Norton

    Emperor Norton Kilroy was here

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  11. barnyard

    barnyard Verbal tactician Super Moderator

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    Put the disc in, start-up while holding down the 'c' key (something like that.)
    #11
  12. McCormack

    McCormack Cronkite of CSM

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    I just did this with a 2008 MacBook Pro. The login password was missing.

    I forget the steps, but googling should locate for you. Basically, turn computer on, hit a certain key at a certain screen. You the enter some text at the DOS prompt. This tricks the computer into seeing you as a new user. Follow the prompts, create new password and you're in. All information will be accessible.

    Does that sound at all familiar with what you tried? :ears

    Try this link: http://osxdaily.com/2010/08/10/forgot-mac-password-how-to-reset-mac-password/

    Go to Stage 1
    #12
  13. MrBob

    MrBob Out there

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    Several times. Only the disc will work with OS 10.6.
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  14. McCormack

    McCormack Cronkite of CSM

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    Is there an Apple store near you? Seems like something they could help with very easily.

    If I was home now, I'd mail you a disk. Pretty sure I have one. Unfortunately, I may not be home for a few months. :dunno
    #14
  15. barnyard

    barnyard Verbal tactician Super Moderator

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    I know an Apple store could help you with that. We did the same with one of our daughter's Macbooks.
    #15
  16. MrBob

    MrBob Out there

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    Thanks for the offer.
    The Boulder Apple store is like Walmart on Black Friday with all the hipsters lining up to spend their money but I'll give them a call.
    #16
  17. ohgood

    ohgood Long timer

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    Option c from what I remember.

    It will not boot from CD/DVD without pressing the keys
    #17
  18. huzar

    huzar Pastor of Muppets

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    You can make an appointment online with the GeniusBar for a specific date and time, so you don't have to deal with the crowds :deal
    #18
  19. k-moe

    k-moe Long timer

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    That used to be the way. Since OS X it's just been press and hold C during startup. That works for any bootable media (CD, USB, etc.)
    #19
  20. hpsVFR

    hpsVFR Hoosier Daddy

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    Based on what you've written, you need an external drive and an OS X CD. The Apple Store will be able to help you out. A good Apple Specialist (e.g. the MacSuperstore up in Colorado Springs) would be able to do the same. If you wanted to do it yourself, you'd need to come up with a working optical drive (e.g. USB external, or FireWire Target Mode with a borrowed Mac) and the CD.

    I'll be in the Denver area starting on the 12th, and have most/all of the equipment that you'd need, but I don't know whether or not I've got a recovery disk for your machine...and everything's in boxes in a truck.

    PM me if you don't have this taken care of.
    #20