Through Amazon I bought Sargent low seat for the GS from a place called Powersport Superstore in Austin Tx. It arrived on time and in good shape, packed in a cardboard shipping box with styrofoam peanuts. After checking the seat about 50 times and getting three other opinions I decided that it wasn't any lower than my stock seat ( this thread is not about low Sargent seats). I called the seller and got the OK to return and received their email that stated "PLEASE INCLUDE THE AMAZON ORDER NUMBER ON THE PACKAGE: THIS WILL ACT AS YOUR RETURN AUTHORIZATION NUMBER" I packed the seat all nice and neat in the shipping box it came in, used a Sharpie to put the number on the outside of the package, paid return shipping ($26), and chalked it up to experience. I then get an email notification of an $82 re-stocking charge !!! All the web info says clearly that there is NOT a re-stock fee. I called the Powersport Superstore and was told that because I wrote the return # on the box, the seat was unfit for re-sale and that is why I was charged. I told them I was just doing what their instructions told me and they said I should have had enough sense to put the number on a label instead of marking on the package itself. This was not a printed retail packaging box---it was a brown cardboard shipping box. Anyhow, I'm dealing with Amazon and Visa to get my money back, but beware: Powersport Superstore Austin Tx. I know that in internet marketing, returns can kill your business and they have to be monitored. However these guys prominently proclaim free shipping no re-stock fee on all returns etc. I suspect writing the return number on the return package is a "gotcha" so they can charge the fee. Either way I feel I was screwed out of $82. I'm dealing with Amazon and Visa to fix this, but you should be very careful if you deal with these guys.