Basecamp, Mapsource, Google Earth problem

Discussion in 'Mapping & Navigation' started by wbbnm, Jan 29, 2017.

  1. wbbnm

    wbbnm Long timer

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    I use Google Earth a lot to look at my tracks and waypoints. I am sure I used it within the past week.

    When I tried to do it today I got a message saying Google Earth wasn't installed. I got similar messages from both Mapsource and Basecamp.

    For the past few years I have had to run Google Earth before trying to view tracks in it. So I did do that.

    I uninstalled and reinstalled Google Earth. I rebooted the computer.

    I am running a PC with Windows 8.1.

    Any ideas of what could be wrong.
    #1
  2. empedrado

    empedrado Been here awhile

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    Bill, I have been having the same problem for quite some time. Very frustrating -- my only solution has been to save the tracks in a folder and then opening directly in Google Earth. Hopefully someone has an answer as opening GE directly in Basecamp is sorely missed.
    #2
  3. BigDogAdventures

    BigDogAdventures Fart Letter

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    The fix is in the link below--------unfortunately I'm too stupid to follow the instructions.

    https://forums.garmin.com/showthread.php?327070-Basecamp-and-Google-Earth&p=783101#post783101



    Edit: I was scared to do this------as I still don't know what a command prompt is------but followed the directions slowly---------and now Basecamp will open google earth without it being open first. But can't get it to do the same with mapsource ---------yet.
    I'm still workin' on it.
    #3
  4. rider911

    rider911 Shortcut Navigator

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    It is a very common problem probably initiated from a windows update.

    There are many posts on forums all over the net showing how to fix it the same as BDA's link above. Be very careful and accurate that the link is specific to your windows version, there are slight differences.
    #4
  5. wbbnm

    wbbnm Long timer

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    I tried BigDog's link. It took many tries to get the path typed in right. But when I finally did, I got a message saying the registration failed for one of two possible reasons.

    First was I didn't have Admin privilege. I checked my user profile and I do have Admin privilege. The other was that changing the registration would make Google Earth incompatible with Sketcher which I have no idea what this is.

    I assume the problem must have been caused by a recent Windows update since I know Mapsource hasn't changed and I haven't changed Basecamp for a few months.

    I noticed the date on the link in BigDog's link was Jan 2016. So I assume this is a new problem.
    #5
  6. Bobo

    Bobo Are we there yet?

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    You have to run CMD as Administrator. Right click on CMD and choose "Run as Administrator".
    #6
  7. wbbnm

    wbbnm Long timer

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    I don't know how to find a version of cmd that I can right click on anymore. In Windows 8.1 the only way I have found to run cmd is to start typing from the Windows screen and then it opens a search results windows and I pick cmd with no ability to right click.

    I tried searching my Windows area on the disc for cmd.exe but couldn't find it.
    #7
  8. Bobo

    Bobo Are we there yet?

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    Windows 8.1? Ugh. Not sure I can help. I'm sure somebody else will chime in to help. The only advice I can offer is to download the free upgrade to Windows 10. Mucho better.
    #8
  9. wonderings

    wonderings Long timer

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    Is it google earth pro or regular google earth? When google earth pro became free I installed and it removed the free original version. When I tried to view my route from base camp it would not work saying google earth was not installed. Worked perfectly when I reinstalled the free version. Now this was on a mac so not sure if the same thing happened in windows.
    #9
  10. ohgood

    ohgood Just givver tha berries !!!

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    i remember seeing this happen. there were a bunch of conflicts about which program to callup from OTHER programs, and crashes. since then i've gone back to the free version and it seems smoother now. maybe that's all the problem ?
    #10
  11. dnrobertson

    dnrobertson Big Bike, Slow Rider

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    On my version of Windows 8.1 if I right click on the "Windows" button (extreme left side of task bar) there is an option to run the Command Prompt as Administrator. YMMV.
    #11
  12. wbbnm

    wbbnm Long timer

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    That worked for both Mapsource and Basecamp. Thanks a million. I am back in business.

    I found I was incapable of typing that full pathname in without making mistakes. So I just did "cd"'s to get to the proper folder.
    #12
  13. dnrobertson

    dnrobertson Big Bike, Slow Rider

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    For typing pathnames: I usually don't type.

    Use Windows Explorer to navigate to the folder you need. Then click in the address bar and you can copy the address (CTRL-C) and then you can paste the pathname into your cmd prompt. (Right click and select Paste).
    #13
  14. wbbnm

    wbbnm Long timer

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    I tried that the first time, but all I got was ^v. Then I remembered that I have failed to be able to paste into the CMD window before. Is there a trick to making copy/paste work in CMD.
    #14
  15. John in Seattle

    John in Seattle KLRista

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    Yes.

    Use right-click then select paste from the options presented. Don't try pasting into a Command Line with the Control-V command or all you will paste is "Control-V" as you likely noticed.

    Also when you are having trouble with an unexpected program being called when you try to call that program from within another program the problem is with Windows Default Extension handling. For example "*.doc" (e.g any filename that ends with DOC) is likely to be "mapped" to Microsoft Word if that program is installed; *.pdf is likely to be "mapped" to Adobe Acrobat etc.

    You can edit these defaults to ensure that the specific program and program path are called when Windows tries to open a file with the relevant extension. Use Windows help with a search string of "default applications" in your particular version of Windows to see how to edit these default mappings in your version of Windows or alternatively send me a PM with your Windows version info and I'll respond with a PM with version-specific instructions for editing these default applications.
    #15
  16. dnrobertson

    dnrobertson Big Bike, Slow Rider

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    John in Seattle has already given you the answer.

    All I can say is I never mentioned CTRL-V in my post. I did say Right Click and select paste. :-)
    #16
  17. wbbnm

    wbbnm Long timer

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    Thanks again. I will try right clicking. In my mind Copy/Paste is synonymous with control C/control V. I clearly to learn a new habit.


    Edit:
    I tried the right clicking method and it worked great. Thanks again.
    #17
  18. River-Runner

    River-Runner Been here awhile

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    Thanks guys for the help in this thread.
    #18
  19. HBaloha

    HBaloha n00b

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    I am trying to use the fix described above. I cant figure out where to copy paste. If I right click the window symbol in the lower left corner I get a menu. I left click command prompt and copy paste there and hit return but nothing happens. Any suggestions. Please help. I have a windows 10 machine. Thank you
    #19
  20. dnrobertson

    dnrobertson Big Bike, Slow Rider

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    Hi,

    I'm not sure exactly where you need help.

    Please post up what steps you are done.

    Basically, you need to open a CMD prompt as an Administrator. Different versions of Windows have different ways of doing this.

    Then, you copy the commands from the web page, (highlight in Chrome, IE etc.) and CTRL-C.

    Go to the CMD prompt and right click in the CMD prompt. From the pop up menu, select paste.

    Hope this helps.
    #20
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