Count me as another satisfied customer. The Beemer Buddies were shipped promptly and arrived with the surprise candy and a "thank you" note from Dave. The installation was quick and simple. They do take some getting used to, but the result is a much more comfortable grip and less fatigue/cramping. Even though it was 84 today, I tried the heated grips and the Buddies have little or no impact. Great product and well worth the price!