Best SoCal KTM Dealership Service Department?

Discussion in 'West – California, the desert southwest and whatev' started by Zen Slug, Oct 24, 2007.

  1. Zen Slug

    Zen Slug Spineless Adventurer

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    yep... i love george and e.s.p. :clap



    my ktm 450exc is in there right now for a valve adjust, etc. george said he can do some work on the lc8 bikes (including valve adjustments) but i need an official dealership for the next 950 service so i can get a couple of recall items taken care of.
    #21
  2. gearheart

    gearheart Bombrun Lackey

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    Hi Zen,
    Just got back in town and saw this. I, too continue to vote with my wallet for Z Racing (at least until Scuderia South opens up) It would be nice to have a dealer specialize in the LC-8 instead of the blank look one usually receives... Three Brothers Racing- Costa Mesa seems like they might be a good guess but no experience service-wise with them.

    Let us know how it goes.

    Mike
    #22
  3. ZenMoto

    ZenMoto Bikeslut

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    On that note, I'm vehemently agains Z Racing. I got screwed royally there once (actually 2 trips required, the second to fix the oil leak they caused) and my buddy's bike got so screwed, after several trips, that he sold it and bought a Triumph.

    Worst service I've ever seen, period. Worse even than Del Amo, which simply didn't do the service they charged $600 for, at least they didn't screw the bike up! ...nothing like paying $600 and having to spend 2 weeks tearing down, and reassembling your bike to get it running right again!!!

    Take it up North to Scuderia and let it get done right.
    #23
  4. Zen Slug

    Zen Slug Spineless Adventurer

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    is there a rumor about this?:ear
    #24
  5. posole vato

    posole vato Vato Loco

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    #25
  6. Zen Slug

    Zen Slug Spineless Adventurer

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    #26
  7. wilmar13

    wilmar13 Long timer

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    Bump for more current options... Or reiteration of 7year old advise for 1190adventure service and warranty work.

    Just got to LA after a mostly paved tour through rockies, and LA is my new home. My 1190R has a bad oil leak on top of rear cylinder and it appears to be from CCV leaking back through airbox. I have not torn into it yet, but as it is also now harder to start, I fear it has inhaled some dust and is blowing oil into airbox thru blowby because of engine wear.

    Hopefully I will find a better simple explanation when I get a chance to tear into it, but if I find a dirty airbox* I need to take it in for leakdown test. Even if not I need to know who the go to dealer is around these parts for future.

    *- I will kick myself if it inhaled dirt as I sealed the airbox seam with gorilla tape and made sure stock filter fit well before I set out on trip as this is known weakness. I did not ride in much dust but was exposed to some on dirt roads from opposing traffic, nothing heavy or abnormal for even a street bike. Fingers crossed it is nothing.
    #27
  8. The Wolf

    The Wolf Among The Living

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    whats up wilmar

    i honestly have a hard time endorsing any of the ktm dealers around here as ive had bad experiences with most of them..

    but if i had to take my bikes to a dealer, id probably give 3bros in newport a call/chance. if it was non warranty work, i only go to metrikmoto in culver city. sasan at metrik does ktm school yearly, or whenever they have it. theyve proven to be excellent mechanics and very trustworthy.
    #28
  9. PlatedDirtBike

    PlatedDirtBike Been here awhile

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    I'd also like to see some current replies to this. I haven't found a So Cal motorcycle dealer of any affiliation or brand, that just blows my socks off.
    And since I live in the San Gabriel triangle where there isn't a real KTM dealer for 20 miles. A few pointers would be good.
    #29
  10. Random-Water

    Random-Water Been here awhile

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    I can't recommend any, but I can say to stay the H E double hockey sticks away from Del Amo Motorsports (Redondo Beach, Long Beach, Costa Mesa) locations. I was there to give a buddy a ride who bought a bike from them (and the super extended warranty).

    The Service manager called a customer while we were there and he blamed a leaky brake master cylinder on the way the STOCK lever was adjusted. He told the customer over the phone that he owed them $175 for the diagnostic work (to tell that the MC was leaking???) and that it would be $475 for the part and another $175 labor to install, plus brake fluid and a few other ancillaries, and that the final bill would be around $900!!!!!!!

    So my buddies bike is in for a fried R/R. Service Desk jerk starts to give him the 9th degree about what he's done/modified on the bike. HID's? Chain? Sprockets?, etc.. He keeps telling them "nothing, it's like the day I bought it from you". 20 questions later, the service guy starts to say that the R/R won't be covered by the warranty, because there's a power commander installed (Buddy answered "yes" to that 1 of the 20 questions). Buddy proceeds to tell Service Jerk that it was installed when he bought the bike, that they should have the bike/modifications in their system since they serviced it and then sold it to him, and how can he already tell it won't be covered by warranty when he hasn't even looked at the bike to know what color it is. :huh

    Now you see why I wouldn't recommend them...
    #30
  11. browneye

    browneye PIN IT & BANG GEARS

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    I can only report on general feedback from KTM owners and when I've been in to visit them.

    3-Bros, Costa Mesa. Good bunch, always busy in service, seem to have a very good reputation.

    Z-Racing has finally sold and moved down the street from their Katella location, across the street which is now across from Ford of Orange. Stopped there recently and it's an all new store, seem to be nice enough bunch of young riders and enthusiasts. Although they didn't know much about Husqvarna. :D

    The guys that used to be at Z-racing that started their own company, Tim I think was one of them, are a repair shop but I don't think they can do warranty work. Smart bunch they are though...INSIDE LINE MOTO. Not sure where they are, haven't paid attention cuz I don't have a KTM any longer.

    Ersin (FYYFF) here works in marketing at Del Amo and if you asked for him as a fellow ADV'r I'm sure he would see that you're taken care of there.

    Eric's in Pasadena closed.

    I can't speak for the others. Like Bert's Mega Mall or Chapparals. Both are KTM dealers with service, but it's a crap-shoot as to what you'll get at either.

    Malcolm Smith's son runs their shop and I get the feeling they know what they're doing - out in Riverside. If 3-Bros couldn't help me I'd probly go there, but then I'm 40 miles south of LA.

    That's all I know... :freaky
    #31
  12. Yellow Pig

    Yellow Pig Allergic to asphalt!

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    Any feedback on the Thousand Oaks Powersports service department for the big KTMs (LC-8s)?
    #32
  13. The Wolf

    The Wolf Among The Living

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    The member fast4d here should tell his story about thousand oaks. its a pretty funny one.
    #33
  14. DangerMoney

    DangerMoney Loud Helmets Save Lives

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    If you end up with nothing in LA/OC, the place to take your LC8 in San Diego County is

    http://www.allamericanktm.com/

    All American KTM
    872 Main Street
    Ramona, CA 92065
    <LABEL class=cms_contactInformationItemLabel>Phone:</LABEL> (760) 788-7733

    I moved to SD four years ago and everybody said take it there and avoid all the other KTM shops in SD county.
    #34
  15. speedygee68

    speedygee68 dirt eater

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    On this side: Erics KTM in Pasadena has closed up...BUT, Brett, the wrench is at ESP (Exceptional Suspension) in La Canada/Flintridge on Foothill Blvd. He's been wrenching there for about a year now.

    On that side: Lior's Motoride http://liorsmotoride.com/ in Corona. Lior is a factory KTM wrench and also (I believe) a factory BMW wrench as well. Very knowledgeable. Lior is the kind of guy that brings his tools to a rally and fixes everyone broken crap that they should have taken care of before the ride. Honest guy and he can even ride through some sand trails on his 1190 at some good speeds. I trust both both of these guys with my '08 990S.
    #35
  16. fast4d

    fast4d Long timer

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    I would not take my ktm to a dealer even for warranty work. unless parts will cost more than $100

    pro italia in glendale has ktm street service. I have heard both good and bad. expect a long wait......depends how good a customer you've been.....

    I just bought a new ktm 990 and it will never see a dealer if I can help it.
    #36
  17. fast4d

    fast4d Long timer

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    a big NO.:deal
    #37
  18. dzrtracin

    dzrtracin ride'n 2 live

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    X10, total JOKE T.O. service
    #38
  19. socaltrailrider

    socaltrailrider Adventurer

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    I've had the guys at Inside Line Moto do work on my KTM's and Lior at Liors motoride do work on my BMW. You can't go wrong with either shop. Good guys, great work and fair pricing.
    #39
  20. wilmar13

    wilmar13 Long timer

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    I wouldn't either, just because it is hassle... But in this case we are probably talking engine rebuild unfortunately. I took my tank off and removed the lid tonight; dust all through my airbox and TB's. :(:

    Really sucks because I sealed the gap between top and bottom, but clearly it is not sealed internally either as the dirt went right over filter. Lots of bugs in filter, no dust, that was all on the wrong side. Hard starting and lots of oil blowby out CCV with a heavily dusted airbox paints a pretty clear picture. At this point, now I need a KTM dealer to perform the leakdown to quantify how bad the damage is and see if KTM USA will cover the damage, either with rebuild or crate engine. It will really suck if they say I am SOL. Or maybe (fingers crossed) the leakdown will be OK and my worsening hard starting and excessive oil blowby is something simple(but not sure what else would cause this).

    I guess I will contact KTM customer service in OH, show them pictures and let them tell me what dealer they want me to take the bike to. If only I was still in NC this would be a little better in that the dealer there is great.

    Oh and random trailer rant speaking of taking it to dealer, WTF is up with the nonsensical 55mph trailer limit in CA? I bought a Kendon trailer precisely so I would be able to transport with ease, drove 80mph across the country with no issues, then get to CA on I-15 welcomed by all these crazy signs about a rolling roadblock speed limit enforced for trailers... Notice no one seems to follow it, but played it safe (at least I thought so) and set the cruise to 62mph... Was 10miles from new home and got pulled over and given a $750 ticket for speeding and not traveling in most right lane. CHP officer was a rotten human being, extremely hostile for no reason, and not interested in my explanation that I needed to merge left in 1mile from 210 to Ventura fwy (same fine for 'speeding' at 62mph with trailer in 75mph traffic as going over 100mph!!!???).

    Between the discovery my new 1190 was eating dirt with no great options to take it to, the 100%BS $$$ fine, and the realization using a trailer is untenable in CA, this has been a really crappy first couple days here.:lol3
    #40