Beware: F800gs Rims Are Junk!

Discussion in 'Parallel Universe' started by Dirsuper, Mar 16, 2010.

  1. NHRedleg

    NHRedleg Been here awhile

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    My dealer at the time of purchase offered tire & wheel insurance @ $450 for 5 years coverage. I declined, haven&#8217;t had any issues yet (though haven&#8217;t yet taken it off road more than logging roads really), though I did start seconded guessing that decision after reading about rim woes here. Might take them up on it though when we buy an F650GS for the wife.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:eek:ffice:eek:ffice" /><o:p></o:p>
    #81
  2. fred flintstone

    fred flintstone Been here awhile

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    Another Q: Where have you (OP) set up the rear suspension for preload and rebound?

    edit: as far as I can tell front is not adjsutabe, right? If I am wrong on that same Q for front.
    #82
  3. Levert

    Levert Been here awhile

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    It took awhile to go through all this.

    I'm thinking a bad batch of rims or improperly tightened spokes.

    I help BMW with their offroad demo program and we beat the crap out of these bikes and no failures.We run lower pressures because we have new riders and want the best traction and I can say we have whacked some fairly large rocks at speed with no damage.
    In 30 plus years of off road riding I've bent a few rims but no where near as bad as those photos, thats some bad damage.

    I have bent rims on my R1100S though.

    I would think BMW would step up to the plate on this, shite happens.
    #83
  4. Dirsuper

    Dirsuper Adventurer

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    It is just a knob that you turn in or out. It is about in the middle, same way it was when I left dealership. I have not really worried about it, because, again, I was not riding on anything hardcore. Also, to clarify for those that have asked/indicated otherwise.....we did the Tecate border crossing to the Campo bailout, NOT the Otay to 94 route which I would consider fairly hardcore. The Tecate-Campo run is just a dirt road. You could drive two SUVs shoulder-to-shoulder down the entire road (at least the part we did).

    Wheels are in the mail. Gonna take the Harley to San Francisco this weekend.....oh well, gotta stay on the road.....kinda like if I were riding the F800GS with stock rims!
    #84
  5. Dirsuper

    Dirsuper Adventurer

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    Damn bro, that is interesting. If only I had the mental energy to engage the lawyers in my family/friends group. I thought about it, but you know how it is......do I want to bug them with my trivial (relatively speaking) bs? Not really.....Just like the line from that movie, "You know what I am going to do..........NOTHING, because......." Bend over, take one from BMW, never spend a penny on that product again.........and spread the story to every mofo I can........Already one person who was ready to pull the trigger on same product (after hearing story/seeing rims) said, "FU$K that!!" Also, I had quite the little interest group formed at the shipping place today as I shared the whole story........I am a dude who has no problem laying it out............... If that is how the company wants to be perceived, so be it, I am more than happy to help them achieve that objective!
    #85
  6. SaTaNaX

    SaTaNaX Forero Maniaco Compulsivo

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    [​IMG]
    Picture of my rimm after 3k kms in Marroco :D
    #86
  7. Drunk_Uncle

    Drunk_Uncle Long timer

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    Okay off topic, but sorta. I noticed you are funning Scorpion Trails. How do you like them offroad? I have those ordered for my bike and will be installing them as soon as I am back in the same area code as the bikes. They were delivered to my parents house Wednesday. I am sorry about the rim issues. The big three were similiar with warranty claims on their 4x4's. Take the 4wd truck offroad and void warranty, wtf!!! It is made for that. Hope everything works out for you.
    #87
  8. Y E T I

    Y E T I Unpossible

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    Is Woody going to send your BMW rims back to you? If so, you may want to take them to the dealer and talk to them about what happened. The guys there are very helpful, sometimes you just need to talk to them in person. Someone else on here actually got BMW to pay for Woody to redo their wheels under warranty.
    #88
  9. Dirsuper

    Dirsuper Adventurer

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    Love both your screen name (or whatever it is) and your quote! Sorry man, can't really talk to the performance of those tires off-road, as I have not really been off-road with that bike yet. After I get the Woody's rims, I WILL be going off-road and will let you know then. A buddy with a Strom told me that his bike came with the same tires, but I don't think he has really done any off-roading, he has only done mild dirt roads.....kinda like what I was doing when I bent BOTH rims on my one-week old F800GS!
    #89
  10. Dirsuper

    Dirsuper Adventurer

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    Good idea man, I will ask them to send them back to me - thanks. Hell, if nothing else they will be a CONSTANT reminder and 'conversation piece!' (que diabolical laugh.....)
    #90
  11. craftycoder

    craftycoder Motobrain PDU

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    I'm still confused about what happened. How did you bend the rims if your tires were fully inflated and you never hit any bumps and you never bottomed out the suspension? There must have been a precipitating event otherwise your bike would have just continued to melt into a puddle on your garage floor, right?

    Put a zip tie on your front fork to check for suspension bottoming when you get your tires back. I mean no offense by asking, but are you a very large guy? Something has to explain this. Could the rims have been like that since you picked it up and you never noticed?
    #91
  12. Y E T I

    Y E T I Unpossible

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    No, he's not a big guy. At least he's smaller than me! :D

    He said back in an earlier post that he hit some ruts, just nothing he thought would have been hard enough to cause this kind of damage.

    I tend to agree with whoever it was that suggested that some wheels are apparently not being built right or have soft rims. There are a lot of folks who have beaten their wheels with no dents and more than just one or two with rims that have bent/dented when they shouldn't have.
    #92
  13. Dirsuper

    Dirsuper Adventurer

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    Yeah man, I technically was 'off-road' but I was not doing anything hardcore. We hit some ruts and bumps, but nothing that should ever have bent the rims. I really doubt they were bent when I picked it up as it is almost impossible to miss the one on the front especially. I will check the front fork, but I think I would have known if I bottomed it out. I raced dirt bikes from the time I could walk until I was 16.......this ride was a slow cruise on a dirt road. I am 6' tall and weigh ~200 lbs.
    #93
  14. itsatdm

    itsatdm Long timer

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    When you get your old rims back, I would revisit this issue with your dealer and if no results, insist on a discussion with their corporate rep. If there is a metal defect with the rims, they can certainly be tested and I would demand it.
    On a side note, I recently hit a water rut 2ft across and a 1ft deep at 50 mph with enough force to dislodge my clip on tank bag with no damage.
    To get any results with BMW you should exhaust all steps within the system. Like them or not, the key player is going to be your dealer. Talks of lawsuits or going over some ones head is just going to force them to marshal their forces against you. Statements from others, pictures of the crime scene and even referral to some of these threads of other's misadventures will be helpful. I know you are upset, but your best results will be achieved by being calm and business like.
    If all that fails there will be plenty of time to blast them on the internet. At least that is what I hear:norton
    #94
  15. Dirsuper

    Dirsuper Adventurer

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    Good points man. I have not really pursued this with the dealer other than the one phone call. My dealership has been great to me in every interaction and I have nothing bad to say about them. When I get the rims back I will simply bring them in and see what they say. Lawsuits and such are not something I would seriously consider, I am just not that kind of guy. I kicked around seeing if I had any legal recourse, but at the end of the day it just does not sit right with me. If, when I bring the rims in, the dealership can do something, great. If not, oh well, it will not change my relationship with them. I am just frustrated with BMW. If it were my company and somebody were in this situation with my product, I would do whatever I had to do to ensure that person was happy. Especially in this Internet Age......one disgruntled customer could do a lot of PR damage if they were so inclined. Right now I am focused on planning the weekend trip.....Highway 1 from San Diego (well, we'll probably catch it north of LA) all the way to San Francisco....gonna be a blast. My bro will be on his 1200GS, I will be on my Harley. Leaving my house at 0600 tomorrow.....gonna be a sweet ride!
    #95
  16. gr8ridn

    gr8ridn Been here awhile

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    I agree with itsatdm, have your damaged rims sent back. I would suggest while Woody has your wheels get his professional opinion of the damaged rims. Perhaps he can determine if your rims are improperly heat treated or machined compared to the other BMW rims he has worked on. Having the original rims sent back is a good idea. This could be your best evidence for a settlement of the issue if they are outside production specifications. Remember warranty strictly covers manufacturing defects. It doesn't cover damage due to use that can not be quantified, there are too many variables that can't be corroborated. Carefully read your warranty. A calm even handed approach will likely net more than a rant.
    You say you are a military person. Think chain of command and that will be a good start. Service Writer, Service Manager, General Manager, Dealer Owner, BMW Regional Rep, BMWNA. Don't skip ahead until all reasonable effort has been exhausted at each level. Document all discussions and actions so it can be forwarded to the next level up. PITA I know, but this has the best chance of working in your favor.

    Doing everything you can think of to bad mouth BMW until you have exhausted all reasonable means of correction is probably counter-productive.
    #96
  17. itsatdm

    itsatdm Long timer

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    Once you get the wheels toughened up, there are a few more mods that I think are a necessity on this bike even on a road like you described. Repring it. I also weigh 200# and though I don't think I bottomed it, the bike will have much better compliance with a set of new springs and matching fork oil, I like the Hyperpros. Even better, coupled with a Bitubo fork insert. A G-2 throttle tamer. Some inmates have wrist of steel, but I dinged my rim at slow speed because I couldn't control the throttle after an impact with a small rock. After the mentioned gully whomp in the previous thread I am an advocate of the Ralley Pro rear shock brace. I have never bent a bolt, but it seems like good insurance, though it probably will invalidate any frame warranty claims.
    Personally I don't think you should have to deal with any of these issues on a "superior" motorcycle, but sometimes you deal with what you are dealt.
    #97
  18. Dirsuper

    Dirsuper Adventurer

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    All great points. Well taken. Thanks man.
    #98
  19. Dirsuper

    Dirsuper Adventurer

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    OMG! I could see the wife's reaction to me trying to spend MORE money on this bike........appreciate the info, but I will not (I hope) be spending a lot of money on bikes for a while.
    #99
  20. Mugwest

    Mugwest .

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    Behr is getting some hatin' in this thread, but it bears pointing out that the rims on the oilhead 11xxGS's must be some of the stoutest spoke rims ever issued. I have hit tarmac potholes dramatic enough to get me off the bike looking for squared rims, and aggressive curb hits are all in a day's work on my bike.
    Possibly different alloy composition, but from here it looks like Behr make a quality rim