Beware of shipping your motorbike by Wildcard sailing boat from Panama to Colombia

Discussion in 'Americas' started by WayAway, Jun 5, 2017.

  1. Cpt charli

    Cpt charli n00b

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    Hi good day
    Thank you for that and i apreciate that you investigated i will speak to that captain of sovereingh and find out what the story is and give him the opertunity to write his reply and post it here i set sail again tomorrow so might take some time

    I Charli captain of wildcard work very hard to give good service and make sure people are happy and i ask that the person who started these false acusation due to incorrect information takes the time to correct the mistake and try to undo some damage by being clear and not accuse inocent people all bikers and non bikers that have traveled on wildcard are happy

    This is one of my reviews

    Hi, sorry for the late reply and review. We had such an amazing time on wildcard with Charlie and the great crew. See my review and comments below.

    Capitan/ Captain's behavior: 1-10

    10. Charlie was such a great guys with a perfect mix of socialising and professional behaviour.

    Barco/ Boat's condition: 1-10

    8. Really good but super hot in the cabin up front. Also not enough shad for the amount of people on board.

    Seguridad/ Safety: 1-10

    10. Felt completely safe the entire time.

    Comida/ Food: 1-10

    8. Quite good except that as we are vegetarians some of the meals seemed like we just just got the same as others minus the meat and we're left hungry a few times.

    Experiencia total/ Overall Experience: 1-10

    9.5. Minus half a mark only due to the small things mentioned above.

    Service receive wildcard sailing

    10. Great information and fast reply
    #21
  2. Johnny Drunkard

    Johnny Drunkard Raggamuffin Super Moderator

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    Interesting, thanks for looking into that.

    I can't seem to link to the image on FB, but I think you are correct as the boat on the OP's FB is very similar to the ketch rigged SV Sovereign Grace shown on the Wild Card Sailing website.

    I also noticed this on Wild Card Sailing's site:
    I wonder if the OP booked via Wild Card for space aboard Sovereign Grace?
    #22
  3. Stahlratte

    Stahlratte Sea Gypsy

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    Maybe the reasons for the mix up are that WayAway just didn't now that there are two different boats with two captains in the Wildcard fleet and that "Sovereign Grace" is referred to as "Wild Card 2" sometimes: http://www.bluesailing.net/boats-captains/#bio
    #23
    migilito likes this.
  4. Cpt charli

    Cpt charli n00b

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    This is the reply from John captain and owner of sovereingh grace

    Hardly an interesting blog and not really deserving of a reply but in an effort to assist travellers and in turn help my clients I will make an attempt to clarify this situation.
    Wildcard and Wildcard 2 are both owned by Panama Marine Transport and Construction SA.
    The "incident" referred to in the blog occurred on Wildcard 2/ Sovereign Grace. The term incident is misleading because nothing unusual actually happened. The moto and owners were delivered to Colombia in good condition. The owners ego however, definitely appears to have been delivered considerably worse for wear judging by reading the blog.
    Wildcard has carried approx 3500 people and many bikers. At one stage 9 large motos were shipped from Colombia at once. I would have had possibly 20 negative blogs over the last ten years. This is equates to a disatisfaction rate .0057 % for those of you mathematically inclined.
    I will address only three relevant points as I will not waste my time on gossip and name calling.
    Point I.
    On arrival on shore at the dedignated pick up point I was accosted by the bikers girlfriend demanding an apology. Bearing in mind it is 34º with 95% plus humidity.
    And I mean "accosted". Very rude, demanding why I was not there at nine and why did they have to wait two hrs in the sun.
    My agents sets the time to ensure the early arrival of the motorbikes as there may be additional pilice and customs checks. All info is available in the email at the time of booking. Time to many ,if not all ,central and south american Govt agencies is a very arbitrary thing and a two hr wait with a restaraunt /cafe within 20m is hardly out of the norm.
    Explaining this only resulted in more demands for an apology.
    Being 58 yrs of age means I was born in an era when I was unfortunately not given the genetic imprint that enables me to put up with sceaming babies, spoilt children and obnoxious young adults or a combination there of.
    I explained that there would be no apology and that an attitude adjustment was rapidly required if they did not want to be left on the dock. Did I swear. Possibly. It is hot, I am busy and not used to being verbally assaulted.
    An agreement was reached and I laughed off the situation and suggested we get on with the loading procedure.
    Point 2
    I have been in construction for 25 yrs and the marine Ind professionally for 12 yrs. Upon reaching the boat I was not imformed but ordered to sling the motor bike in a certain mamner as he was a 23 yr old engineer and knew what was rqd. Aghh. Here we again. Take it easy and explain why his idea is not so good and that I will be lifting the bike my way as it is my job and I take my duty of care very seriously. No good. He wants it his way or no go. Quite simply if I allowed this young man to bully me in to slinging the moto his "way" I would have seriously endangered the men in the launcha and the bike itself. I asked him to remove himself from the launcha and let me do the work. Incidentally please do not misinform the agents re size of your motorbike when booking. Large BMW's can only go on Wildcard 1. Absolutely no Goldwings can go on either of the two boats. I originally carried bikes as a favour and basically continue to do so . I predominantly transport people. These people often complain about the presence of bikes on deck blocking their view. My response is that I have carried bikes for years and will continue to do so.The bike/moto was slung/lifted as I have done for years and all went well.
    In general the trip went very well and a reply to the other rubbish in the blog is wasting my time and yours.
    Point 3.
    We arrived in Cartagena on a public holiday. No way can bikes be unloaded on shore until customs is completed. Upon hearing this the blogger had a near fit. Ranting and raving about the authorities and how they should allow him to clear in immediately. Sorry. Not possible. Simple as that.
    In port I do not allow unscheduled stays on my boat. Crew go to their homes and I may not come back to the boat until early morning. It is just not possible to allow two passengers free run of my boat . The extra night is not included in the trip. There are ample cheap hostels in the city of Cartagena and I advised the biker go to town ,party with the other passengers and return the next day. This resulted in another rant but I insisted he must leave the boat as there would be no crew to run gen sets etc.
    The result of this was a storming off to get his security equipment which he promptly used to lock his aging collection of oil leaks to the boat rail.
    I was informed that this was because he considered me capable of stealing his motor bike in the night.
    Guys/girls/bike riders in general please do not call me a thief on my own boat in front of my crew or anybody for that matter.
    This spoilt obnoxious racist idiot was told to grow up and F off and come back tomorrow with an adult attitude. I would say it again any time. Totally inappropriate behavour is not warranted or tolerated on my boat. It is the first time this has happened with any motorbike and in no way do bikers in general even come near being this obnoxious.
    He returned the next day to unload his bike in a much more civil mood.
    I would like to think that the delay we experienced on the second day was because of his rude/racist behavoir to the agent but in all truth it was just that the customs boss must have thought he was still on holiday. We did not get him unloaded until 3pm when the papers were finally signed!!!
    Anyone that remotely thinks that I wanted to tie up a whole day unloading a very rude young man and his bike is dillusional.
    It was just one of those days. Many times I have waited 5/6 hrs for Immigration. That day was customs turn. Nothing can be done. The more calls you make, the more annoyed you sound the longer it takes!!!!
    My company has permission to export and import from Colombia. I use an agent. Everything is by the book. I do not take short cuts. I do reccommend short cuts.
    I an effort to assist bikers I will detail below every way of transporting motorbikes between Col and Pan that I have ever heard of in the last 10yrs. I have no axe to grind. I have no problem carrying the odd moto who wants a relaxing island experience combined with a few parties on the way. Incidentally. ABSOLUTELY NO DRUGS or drug paraphenalia!
    These options are in no particular order and are based upon info I have been provided and personal experiences over the last 10 yrs.
    Option 1.
    There is a new guy/agent flying bikes from Panama to Bogota or Medellin. 1000.00 cash. Clearance costs in Col extra. You must get your own ticket. Suggest Viva Colombia but they are ruthless re baggage charges and often require some basic spanish.
    Option 2.
    Freighter from Colon. Half container 1750.00. Cannot travel with bike. Must fly ahead to meet the bike in Col with assoc trip costs.
    Option 3
    Boat called Stalleratte. Ludwig is a good guy. Boat is not here all year.Spends six months of the year in Cuba. Think he is 475 per person and bike. Shorter trip but good. Probably swears less than me but will definitely not tolerate crap either.
    Option 4
    Launcha along the coast. Cheap but you might not make it! Have picked guys up halfway after arguements with launcha drivers or bad weather.
    Also you will not be dropped at a customs port which means you must drive around Colombia on a non cleared bike until you find a customs office. Police and customs take a very dim view of this as you will find out when you finally attempt to clear in. Not worth pricing as you are just buying yourself a lot of trouble.
    Option 5.
    Definitely not an option if you believe the rubbish in this blog!!!!! jejeje.
    However if you are considering this option please contact Steve at www.wildcardsailing.com and he will detail the entire procedure. If you want to put together a group booking feel free. Please note. We get Police Clearances in Pan City and Customs clearance in Colon.
    This is what I have been instructed to do by the relevant authorities. What others do is their business.
    Option 6
    Negotiate with individual airlines. I reccommend Avianca and Copa. Copa however ,appear deliberately obstructive at times.
    #24
  5. Stahlratte

    Stahlratte Sea Gypsy

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    Thank you:-)
    (By the way the name is Stahlratte and the price is 1150$ for bike and rider together;))
    #25
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  6. migilito

    migilito Been here awhile

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    Wow! The ' mystery' is answered. Thank you Capt Charli for putting down your side of the
    ' story'. As is often the case and in youre case specifically, no one believes they look ugly in a mirror. My guess is, based on your account of what happened AND the tone of your response, you will not have to respond to other ADV riders complaints again because those who read youre response will not book with you. I certainly will not, and will simply post youre response to this complaint should another ADV rider ask who to book with. One very personal word of advice to you, never insult a mans wife. The ocean is large and deep.
    #26
  7. WVhillbilly

    WVhillbilly Long timer

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    You just threatened another member of this forum.
    That is deserving of a permanent ban :nod
    #27
  8. migilito

    migilito Been here awhile

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    Calm down. No i didnt. Its a quote of maritime law re piracy a fraud, authors Powles and hazzlewood. Has noting to do with a threat. It specifically deals with the basic premis that a captain IS the law on his ship and his order carrys the weight of law. But, i guess since you read you already knew that....
    #28
  9. WVhillbilly

    WVhillbilly Long timer

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    I'm calm.
    And my reading comprehension is pretty good as well.
    #29
  10. Vince

    Vince Been here awhile

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    he was a 23 yr old engineer and knew what was rqd
    Mmm, I might see your issue here.
    #30
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  11. JeepDawg

    JeepDawg Been here awhile

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    What are "air pipes of our BMW 1150 GS"? Does that mean exhaust?
    I can't imagine anyone hoisting a ~500 lb bike by the exhausts and having a ride-able bike after that.
    So something still smells fishy.
    #31
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  12. shinyribs

    shinyribs doesn't care

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    Did we read the same reply from the same Captain?

    I heard the Captain talk about a belligerent dating couple that provoked him to defend his proven business practices. Apparently you read something about someone's wife being insulted? Where did you see that?

    The Captain sounds like someone I could respect.
    #32
  13. cagiva549

    cagiva549 whats a cagiva

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    That's kinda the impression I got from the response if I were in the need of transportation to and from those places I wouldn't hesitate to book with either boat , also a few months back I visited with a Canadian rider that was on his way home from an extensive South American trip , he had taken a boat for that part of his journey and also spent a month in Cuba on his way back , in his words the boat rides and month in Cuba were the highlights of his journey . And what has happened to the op , maybe he is not prepared for a Southern Hemisphere way of life ?
    #33
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  14. Stahlratte

    Stahlratte Sea Gypsy

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    You don't know the name of the boat by any chance? ;)
    :rayof
    #34
  15. WVhillbilly

    WVhillbilly Long timer

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    Seems like the OP wandered in, dropped a turd and now won't come back to defend his statement.
    #35
  16. cagiva549

    cagiva549 whats a cagiva

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    He made a point to tell me but half a bottle of tokilla was involved with an evening of his journey so I didn't remember any details or his name , that's kinda normal for me .
    #36
  17. TUCKERS

    TUCKERS the famous james

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    So the Captains word is law at sea. Better obey the law I say. We sailed with Ludwig...yes he's a nice chap...YES you must do as you are told.
    It's hot, it's sticky, things take a long time. Things don't always happen on time. It's an ADVenture....that's how it goes. The traveler must adopt a REAL good attitude, or he will have a crap experience.
    The first thing we did was make FRIENDS with the Captain not argue with him! Guess who you want as a friend on a boat? Go on guess? The galley slave? The engine room guy? No you were right the first time....THE CAPTAIN. Guess who you don't want to be an enemy or argue with on a boat?........ANYONE!
    #37
  18. HotChilliColdBeer

    HotChilliColdBeer Human Swizzle Stick

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    This is too easy - The propeller.




    Charlie
    #38
  19. migilito

    migilito Been here awhile

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    Tuckers, you also just described the rules of marriage as well...i dont have a quote for that....
    #39
  20. RevyRider

    RevyRider FXD Traveler

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    From my Ship and boating experiences... there is only one Captain!! ...his word is the final one and the Law for all that counts while at Sea. From my understanding of this situation the Captain performed his duties as best he could under the circumstances presented. I would sail with him..
    #40