Bike Rental in Alicante - Wellcome Bikers Espana problems?

Discussion in 'EMEA' started by ozlambretta, Sep 8, 2017.

  1. ozlambretta

    ozlambretta ozlambretta

    Joined:
    May 1, 2008
    Oddometer:
    3
    HI ADV'ers
    Has anyone here rented a bike from WELLCOME BIKERS ESPANA and had issues getting their deposit back?
    I rented a great BMW F800GS from them ,returned to their chosen location chosen time (airport open carpark)
    5 days later I get an email with a picture of a cracked panel and partial deposit return even though this had nothing to do with my rental.
    Calls and emails fruitless.
    Bike rental normally is a joy but I feel these guys are peeing in the milk...wonder if I was the only one sharked by these guys.
    #1
  2. MichaelJ

    MichaelJ Long timer

    Joined:
    Jul 17, 2003
    Oddometer:
    3,442
    Location:
    Sterling, Virginia, USA
    A note to renters:

    Take lotsa pics before and after the rental. Try and get the agent you worked with in them. Email them or upload them to online storage to provide a date stamp that you couldn't have hacked. Editing EXIF is too easy.

    This from a guy who left CHF 1,400 behind because he didn't follow his own advice. To be fair, some of it was valid, but some of the damage was there when I picked the bike up.
    #2
    GiorgioXT likes this.
  3. GiorgioXT

    GiorgioXT Long timer

    Joined:
    Dec 5, 2003
    Oddometer:
    1,509
    Do like MichaelJ said . its simple , fast and save lot of potential hassle.
    #3
  4. ozlambretta

    ozlambretta ozlambretta

    Joined:
    May 1, 2008
    Oddometer:
    3
    Yeah all makes sense lads, the problem with this one was they pinged me for a hairline crack on a plastic panel 4 days after the bike was returned.

    I had picked up some other issues out there on the interwebs with this outfit, was wondering if this was common practice for Wellcome Bikers Espana.

    Oh well, suck it up and tell my other biker mates what we have said here and to rent elsewhere when in Alicante.
    #4