Dead Zumo 550

Discussion in 'Mapping & Navigation' started by viverrid, Mar 25, 2013.

  1. viverrid

    viverrid not dead yet

    Joined:
    Jan 26, 2004
    Oddometer:
    30,482
    Location:
    Western Mass
    If there is a FAQ please point me to it.

    I had my Zumo with me on a trip and was far from home (like 2,000+ miles). Mine has the locking code (do they all?) where when not at the Home location I need to enter a PIN. Well I fumble fingered it. Not the first time, and as usual I turned it off and turned it back on, entered it again. And fumble fingered AGAIN. Not like I could quickly go "Home" to restart it.

    Now frustrated, I went to do Off/On again but was in a hurry. Didn't seem to be coming up so thought maybe I hadn't pushed the button for "On" enough, pushed it again, saw a flash on the sceen and then it went Off. Looks like I actually HAD pushed it "On" but had just turned it Off while it was booting.

    Anyway, now it's a paperweight. Is there a reboot/reset I can do, when nothing comes up on the screen?

    Thank you!
    #1
  2. pedalmike

    pedalmike Horizontally Opposed

    Joined:
    Sep 19, 2006
    Oddometer:
    153
    Location:
    Canton, Connecticut, USA
    Try this. If it doesn't work, your next step is sending back to Garmin for repair or exchange


    <LI class="step " itxtHarvested="0" itxtNodeId="7">1 Press and hold down the "Power[​IMG]" button, located on the lower right-hand side of the Garmin Zumo unit.


    <LI class="step " itxtHarvested="0" itxtNodeId="6">2 Push and hold down the "+" button, located on the upper left-hand side of the unit[​IMG].



    <LI class="step " itxtHarvested="0" itxtNodeId="4">3 Release both buttons when the unit begins to reboot.



    #2
  3. WoodButcher

    WoodButcher Long timer

    Joined:
    Sep 17, 2004
    Oddometer:
    2,130
    Location:
    Austin, TX
    Pull the battery first. Sometimes when it shutsdown during the start cycle and the reverse, it will lock and you just need to pull the battery. 2mm or 2.5mm allen wrench.
    #3
  4. viverrid

    viverrid not dead yet

    Joined:
    Jan 26, 2004
    Oddometer:
    30,482
    Location:
    Western Mass
    The 2-button thing didn't do anything here at the desk. I could try it again in the cradle.

    Then I'll try the battery, but probably won't be today. (I think I have a wrench that size somewhere, otherwise will try to borrow.)

    Thanks!
    #4
  5. mcskeeto

    mcskeeto Adventurer

    Joined:
    Nov 8, 2009
    Oddometer:
    53
    I have the same model. This has happened to me a few times. I fixed it by taking the battery out. It has a hex screw in the back that keeps the battery in place. Try that.
    #5
  6. Emoto

    Emoto Sure, why not?

    Joined:
    Feb 24, 2004
    Oddometer:
    19,591
    Location:
    SE Mass
    A single hex key like that at a hardware store will be less than a dollar.
    #6