dealer loyalty/2012 990 price

Discussion in 'Crazy-Awesome almost Dakar racers (950/990cc)' started by turbojet, Nov 7, 2012.

  1. turbojet

    turbojet Adventurer

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    I'm planning to switch from BMW to the Orange side and I have a local KTM ONLY dealer (who seems like they have all the parts, accessories, etc) has several 2012 990's for $14999 out the door. They seem to know the 990 really well and other dealers don't seem to know as much. The other dealers within 30-60 miles have the same bike for $13399-$13999 OTD. The difference is that these are big box multi-brand dealers and I would plan on doing whatever service at my local dealer. Obviously I would do simple service's myself. So is dealer loyalty worth $1000? Also he says their set up is stellar and I should be concerned re: other dealer's set up. Plus they have a really good mechanic with many years of KTM experience. My location is Portland, Oregon and I am talking about the Gresham dealer. Any thoughts?
    #1
  2. KTMADV

    KTMADV Hammer Down

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    Get the cheaper one and save some money. Put that extra $1000 into
    your new bike.
    #2
  3. Rusty Jug

    Rusty Jug Been here awhile

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    I agree, put the extra in heated water proof gear, your going into winter you always need new winter gear!

    Or have the dealership throw in the extra gear or things you need, just a thought.

    Congrats on the ride!
    #3
  4. sideup

    sideup Been here awhile

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    In the last three years i have purchased a 990 Adv and a 500exc from this dealer.
    I love the small dealer feel to this shop. Everyone there always has a friendly greeting and actually remembers your name and not just big shop sales guy who goes through the motion or ignors you completely.
    Always willing to answer your tech questions for do it yourself types. Great customer service for warranty service and willing to back the customer for warrantys.
    I think you will find they will work with when you get down to the business of putting the money down on the table.
    Also will work with you on your extras.
    My next KTM was purchased used, sure they wished they would sold me a new bike, but they at least they acted excited for me. I can honestly say there has not been one time they didnt have a part i needed in stock.
    In these times if we don't support these stocking dealers that has good local service they may slowly fade away.
    That is worth the value for me.
    #4
  5. groovyspuds

    groovyspuds Adventurer

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    I was quoted 13,599 OTD at a couple of the big stores too but once i got there the story changed. 14,799. Twice

    Setup is important on these bikes. They are also there for you when you need them. I have needed that kind of service twice in six months. I'm up in Vancouver and bought through Gresham.
    #5
  6. Ladukebob

    Ladukebob lost in hood river

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    +1
    Gresham ktm is a great shop and I've had great customer service even though I bought my bike used. At the ktm rally in Bend their mechanics name came up a couple times as being one of the best around.
    #6
  7. turbojet

    turbojet Adventurer

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    Thanks for the excellent replies regarding Gresham KTM. My feeling was also that it was worth spending a little more to deal with a dealer that really knows these bikes and will support me and the bike going forward. Cheers!:clap
    #7
  8. go2cnavy

    go2cnavy Dont Worry Be Brappy

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    If you have a good relationship with your local dealer, $1000 is a small price to pay for knowing you and your bike will be treated well in their hands.
    #8
  9. EastSideSM

    EastSideSM Isn't that dangerous?

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    I would try and buy the bike from the KTM ONLY dealer. Is there any way they will meet the other price? One way you could get closer is ask them to include some accessories like a tank bag/top case, or heated grips and the first service and an oil change or something like that to show you would rather spend the money with them and you intend to have them service the bike. My guess is they would rather sell you the bike and it doesn't seem like they are worlds apart and might just need to be a little creative.

    I have tried to take my bike to a multi-line dealer with pretty poor results and am going back to the KTM only dealer which is further away, but the bike always seemed to be dialed in better by them. Think about it. How many KTM's does a mulit-line dealer actually service in a year? I learned the hard way trying to save time as the mulit-line dealer is closer. The answer is not too many. The KTM only dealer sees more bikes and has more knowledge because of it. (I did buy it from the KTM only dealer, but they were the only one who had the bike I wanted at the time.) I usually do most stuff myself but digging into the engine the bike sees the dealer. I am still learning but have come a long way since I purchased the bike.
    #9
  10. Ladukebob

    Ladukebob lost in hood river

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    Btw, did you try to deal with them? I was there today picking up a few things and saw their price on the 990's but it's been my experience with them that that's a starting price. Back when I was looking to buy new from them those were about the same prices. But they were going to throw in a set of heated grips and some luggage. They'll work with you a little.

    Good luck
    #10
  11. TheMuffinMan

    TheMuffinMan Forest Ranger Magnet

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    I've never had a good experience at a dealer. I'd buy it from the cheapest place and just service it yourself.
    #11
  12. MAXVERT

    MAXVERT OG on da OC

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    +1 on that.
    Better yet find a '10 or '11 that's sitting on a stealers floor.
    Something around $12,500

    A dealer with good parts prices, not !!! Like the 2 orings for $53.

    Buy your parts online.

    Max
    #12
  13. sideup

    sideup Been here awhile

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    I think your view is a generalization. Maybe in your area. In case of the Gresham dealer their part prices are in line and some items & some less than I found on line. I have also bought a fair number of items on-line. I suggest at least get a comparison first. For example a couple weeks ago I bought an adjustable a KTM multi-cam throttle tube. The Gresham dealer was $25 less than the KTMparts online store. Plus no shipping to pay. If it's within the cost plus shipping I go local.
    #13
  14. Apple Jam

    Apple Jam Forest Flyer

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    Good words, fellow Columbia Gorgian

    Gresham is a good dealer with good long-term people.
    I bought my 990 there over 5 years ago.
    When I used to get serviced there, it was always perfect, and well-done.
    Tod (mechanic) is easy to work with and talk to, and knows these bikes inside out.
    While I do my own service now, I will still buy parts there,
    ...they can ship them to me in one day !!:1drink

    Blinkers are always in stock :D, rear mud guard, rear brake bleeder nipple,
    other small, not-every-day parts that they regularly have in stock
    .... ...and they DO price the same as KTMTwins :nod
    #14
  15. turbojet

    turbojet Adventurer

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    Mt Hood Guy, I'm in Mosier so we will have to get together. Thanks for all the replies, I feel the same way about the local dealer. I'm planning to go in there in the next day or so and put a hold on a blue KTM 990. Just so everyone knows I'm coming from a long line of BMW's including two GS's. My current 800GS is for sale and I have some angst about switching to the Orange side but I'll get used to it. I'll let you know when I get the bike.
    #15
  16. Turkishexpress

    Turkishexpress Groper

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    If you're not hurting for money, I'd pay the extra $1000. Sometimes letting them make some money goes a long way when you require service, warranty work etc... Just make sure it's not a sell it and forget it type of dealer though and they have a good rep. Just as an example I bought my Multi from AMS Ducati in Dallas knowing I could get at least another 500-1000 off at another dealer but I didn't. They treated me like a king every time I went out there both in service department and sales.
    #16
  17. sideup

    sideup Been here awhile

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    Turbojet
    Congrats on the new bike.
    I live in Stevenson and hope to join in on one or of Applejams group rides next year.
    I would have loved to make the trek to Bend this year but had a friends 50th BDay to attend.
    #17
  18. Denalidirt

    Denalidirt High Plains Drifter

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    Denali, Ak.
    15k is to much for the bike. You can fly and ride home from Alaska with a 990r out the door for 14,500.00. Get the cheaper price and service it where you want. Tell, don't ask, your dealer that you will pay 13,500.00 because you can get it somewhere else but you want to support them. Let them send you to another dealer. That way they know that the lost sale was there choice and not yours.
    Don't forget its a buyers market.
    #18
  19. Rusty Jug

    Rusty Jug Been here awhile

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    Ding ding! Buyers market for sure!
    #19
  20. DesertSurfer

    DesertSurfer Tail sprayin

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    City of the Angels
    The most important thing in the equation of owning a KTM bike is good product and service support. You'll need parts very last minute. You'll want the ear of a great 9xx tech for insight on every aspect of service and maintenance. You'll enjoy the bike much more having the peace of mind knowing you have a professional support system behind you after you ride out of the showroom.

    That being said, don't loose your spirit for negotiating... no matter where you buy your 9xx from.

    Any dealer would be a fool to turn away a potential buyer for failing to price match. A new 9xx owner represents huge backend profits. It's the nature of that big beautiful Orange beast.

    Find a price you're happy to pay and take it to your local dealer. They will find a way to make it work, even if it requires leaving your price on a card with your phone number. By the end of the month you'll get a nice phone message begging you to come in.

    It worked for me many years ago and I'm still the proud owner.

    Don't forget to find out if KTM USA is offering any special promotional gift with purchases. They were offering GPS one year.

    And start stocking up on tires...
    #20