Delorme Inreach won't send messages without Cell signal?

Discussion in 'Mapping & Navigation' started by lacofdfireman, Mar 30, 2018.

  1. lacofdfireman

    lacofdfireman Long timer

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    So I just bought a used Delorme Inreach Explorer for Hunting and motorcycle trips thinking this would be awesome. Bought me a $300 a year service plan and set it all up and have sent messages back and forth without issue from my house or at work just messing around with it. So today I took it out on a remote motorcycle ride and thought I'd try it for my first time away from the city. So I stopped and sent a message and included myself on the message and never got a response or anything for like 5hrs until I finally got back into cell service range. Super bummed out. I have clear view of the sky and this thing failed me. Did I do something wrong? I'd like to figure this out before I actually need it. If it works like it did today it's worthless. I got rid of my spot because I thought the text feature would be great. Well so far it's not. Also I sent my wife and son a link of my tracker while on this ride and the tracking worked the entire ride. Just wouldn't send or receive a text message. Any ideas?
    #1
  2. motorcycle john

    motorcycle john Been here awhile

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    I don’t know? Do you have unlimited text? What did you sign up for might wanna read your contract?
    I don’t think the inreach works off cell signals or WiFi


    Sent from my leap frog
    #2
  3. barryscott

    barryscott Adventurer

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    What does the gps signal show on the inreach? 3D is the best signal
    #3
  4. lacofdfireman

    lacofdfireman Long timer

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    I am on the recreation plan. Not the freedom plan so I get 40free text messages per month. If I go over they just charge me a per text price so there really isn’t a limit.

    Also as I was doing the trip the unit was sending and marking tracking points along the way so I know it was communicating with satellites during my trip. I confirmed this last night by looking on my computer at my track and when clicking on a track mark it would show my time at that point and mph etc. But for some reason it wasn’t sending messages.
    #4
  5. lacofdfireman

    lacofdfireman Long timer

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    I’m not sure how to check that. I’ll go through the menu and see if I can see that one.
    #5
  6. Redhook

    Redhook Adventurer

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    I have had no issues with mine, but if you were out of cell phone range then you would not receive the text. Send a text to someone you know has signal and see if they respond.
    #6
  7. Hohmie

    Hohmie Long timer

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    You should be able to see if the text was sent when the x shows next to the text.
    #7
  8. 250senuf

    250senuf Long timer

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    Was there cell service where you were? The 3D shows at the top of the screen, no need to dig around.
    #8
  9. lacofdfireman

    lacofdfireman Long timer

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    No cell signal where we were. But the messages did finally go through about 4hrs later when we were in cell range.

    Also found the 3D today. It’s always been there but never noticed it. Today had the same issue. Sent out some messages with no responses. But then a few other times I did send one out and got a response. Also did a weather check and got an instant response but where we were today I had cell signal 90% of the time. Not sure if that matters though because these shouldn’t work off a cell signal.
    #9
  10. chrisjk

    chrisjk Been here awhile

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    I don't believe a cell service is required at all. That is the whole point. I have found that messages seem to get queued at times but I believe that is simply a function of the traffic on the satellite network and whatever level of service one is actually buying via Delorme (now Garmin).
    #10
    mroddis likes this.
  11. lacofdfireman

    lacofdfireman Long timer

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    I’m on the recreational $25 per month plan. Probably not the best plan but it’s the one I figured would work best for me.


    Sent from my iPad using Tapatalk
    #11
  12. chrisjk

    chrisjk Been here awhile

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    I didn't mean to imply that the level of service was in your control, rather that Delorme probably buys a cheaper service (in bulk, which is then retailed to you in minuscule amounts) than say customers whose business depends absolutely on a fast connection and is prepared to pay a premium. This is just speculation on my part!
    #12
  13. 250senuf

    250senuf Long timer

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    The inReach got the message out. Without cell service your phone cannot receive the message. Try it some more where both the inReach has 3D showing and you have consistent good cell reception. Even in ideal signal conditions the messages are not instant like cell phone to cell phone texting. If the inReach to cell lag is really long get in touch with your inReach service provider.
    #13
  14. Mscomm

    Mscomm n00b

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    There are alternative data plans for all InReach devices provided by protegear.com

    They give you a dedicated email address for 2 way communication, safety features, dead mans switch, additional statistics (incl AGL and more) and more.

    https://www.protegear.de/english/dataplans-for-inreach/
    #14
  15. lacofdfireman

    lacofdfireman Long timer

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    Hopefully I can figure mine out and get it working properly. The rates above are over double what I’m paying on the recreational plan. Definitely not going to pay that.
    #15
  16. SFDemo

    SFDemo Been here awhile

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    It doesn't sound like you're properly hooked up with Bluetooth. I'm still experimenting with mine, but I sent weather messages to my phone and text without cell service. Lots to deal with and play with while learning.
    #16
  17. Tewster2

    Tewster2 Long timer

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    I have no problem sending and receiving text messages on the Dalton Highway where the nearest cell tower is hundreds of miles away :thumb

    I’m using a Garmin inReach base model. I thought all the inReach products didn’t need a cell signal...but then I’m not that bright :-)
    #17
  18. AlH

    AlH Long timer

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    Just to clear up some things- the 3D on the display is for GPS status. It has absolutely nothing to do with the Inreach's ability to send or receive- that is done on a separate satellite network (Iridium) not the GPS satellite network. It is only showing there is a good enough signal to determine elevation. 2D can give you lat/lon but not elevation.
    And as some alluded to cellular and wifi have nothing to do with the Inreach's ability to send or receive anything.

    Just a tip- I have found when moving quickly in very heavy forested cover my unit sometimes lags behind up to an hour. Stop for a few minutes, take a break, and it will usually catch right up.

    One other thing- if you use InReach enough you will notice a disturbing number of difficulties with outages and degradations. They need to step up their game on their internal system it appears. In fact just today they were unable to activate new units for a time.
    #18
  19. Grinnin

    Grinnin Forever N00b

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    Some of these units (like Spot tracker) will create a point with the right time, position, vector, etc., but if they cannot send it immediately, they'll store it and send it when clear communication is restored.

    I saw this with a friend using Spot. All the points were there, but they came in batches instead of at the time the points were created.
    #19
  20. 250senuf

    250senuf Long timer

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    ^^
    Saw that getting messages inReach to inReach. When the first message was sent my friend was in VERY thick cover so the message didn't get out until the sky view opened at which time another message was sent. Both messages reached me at the same time but I could see where the first message send was attempted.

    inReach to inReach capability is another plus.
    #20