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Discussion in 'Battle Scooters' started by slow-vee, Jul 10, 2010.
What scoot is your new scoot?
Are there any non-OEM changes?
Well its been about 6 e amils with dr pulley and ive had it with them. They keep going in circles, not reading what I type. I thnk they only understand refund as I was also asking for an exchange. They say how do we know who the e bay seller is blah blah. Who cares, your name is on the product, you claim so much performance increase, better working when mine were the opposite and I lost 10mph.
I dont think they did enough research on all models and just started pumping them out. This could of been solved in 3 e mails or less. Where did I get them from, lets see pic to make sure they are legit, okay here is a refund or exchange sorry our product didt work. Thats it. But no its constant arguing from them.
So word of warning, for me the sliders I bought made it feel like about 2g less. Ive also read this online about people saying buy them 2g heavier then what you want. Not sur eif it applies to every scooter, or maybe its the overall size of the slider. Maybe the smaller types act differently.
Sorry you had bad luck with the stuff you bought on eBay..
You didn't buy your sliders from Dr.Pulley you bought them from some random seller on eBay. Why would Dr. Pulley or any company for that matter give you a refund or exchange on a product you did not purchase from them?
That would be like buying a scooter from some random seller on eBay and then not being happy with it's claimed performance and taking it back to a local dealer and asking for an exchange or refund?????
Sell them or toss them in the trash at this point...
Well because first its not a scooter, its a $30 part. It has there name on it, and if they stood up for there product they would take care of people who purchase there product. Its not like there is something wrong with how I installed them, they claim to do all this stuff when in fact they dont.
Anyways I also asked for a trade out to a weight that would work, but they still refused as of the last e mail.
Doesnt matter where I got them from, they originally made them and going by there promise of better performance etc I would expect a company to hold up to that.
Im sure they are made for pennies, after all they are plastic and brass. Not much goes into making them, and im sure they are made in china.
The world doesn't work that way
Take a step back and think about what your saying... Your rational is if you buy something from a store/seller/stranger even if for a dollar you want to be able to take it back to someone other then the store/seller/stranger you bought from and get a refund or exchange on said item....
I would assume they were made in Taiwan, which is technically China but worlds different in terms of quality than most of the manufacturers on mainland China.
As you purchased them from FlyByNight industries on eBay, Union Materials has no way to recover anywhere near the retail value of the sliders. If you purchased them for $30, they may have been sold to an importer that were then sold to the retailer that sold them to you. I am going to guss the UM sold them for $8-$10 USD plus shipping. For them to refund $30 USD to you, they are losing the profits from 6-10 other items and they have no recourse with any retailer or importer. They can't even have a conversation with an importer to "improve their relationship" and take the lose to maintain this relationship.
I am going to make a big assumption here... they feel their engineering team has determined that in your scooter, in OEM trim, the sliders you have are correct ones for that application.
Dont understand what you mean by oem trim. Mine was modified with a bigger engine and after many days of trial and error using a few roller kits I found what worked. Even if my scooter was stock it used 6.5g weights but that makes no difference. Its understood by many that you have to up the weight when buying sliders by at least 1.5g per slider. I didnt know that or I would of done that. Also I had also asked for an exchange to the correct weights also a refund whatever they wanted, they seemed to concentrate on the refund portion. I gave them the e bay sellers site, I think it was jason jet ski's.
Anyone who purchases them just be aware you may need to buy heavier then what your rollers are. Also I looked up the 2 US sellers, they dont stock what I need, but I hear there are a few good taiwan sellers on e bay who sell authentic sliders. I had only originally ordered the ones I got because they were shipped from the USA and got them in a couple days, that e bay guy was the only US seller who had my size and weight.