Dualsportplus

Discussion in 'Canada' started by waterlilly, Aug 5, 2011.

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  1. waterlilly

    waterlilly No Agenda World Tour

    Joined:
    Mar 22, 2008
    Oddometer:
    816
    Location:
    Ontario, Canada
    [​IMG]


    I am excited to tell the Ladies that some of the new off road
    gear is in. Make note of the text colour, it looks great
    with the great with grey
    also in availble in
    Black with Silver
  2. waterlilly

    waterlilly No Agenda World Tour

    Joined:
    Mar 22, 2008
    Oddometer:
    816
    Location:
    Ontario, Canada
    Open House Seminar Schedule

    10:45 - 11:15 Bike to Bike communication
    11:20 - 11:55 Helmet Seminars (Arai/Shoei)
    12:00 -12:30 KLIM mens seminar
    12:30-1:00 Powerlett Seminar
    1:00- 1:30 Ladies KLIM Seminar
    1:30-2:00 Liz Jansen speaks
    2:05-3:05 Darren Baptiste Toronto to Trinidad on KLR650
    3:05 -4:05 Rene Cormier DSP South Africa

    There are many other guest also at our Open House as well. Lawrence Hacking will be there to talk about the OverLand Adventure Rally, Clinton Smout will be with therer also to talk about the Ontario GS Challenge, and the S.M.A.R.T programme. Toronto BMW will be on site with some New BMW to look at, Oakville Yamaha has lent us a new Yamaha Super Tenere to display the AltRider accessories. A Group of ADV riders will be there to help with the BBQ, Suasages were graciously donated by Starsky Meats.
    <ABBR id=.reactRoot[3].[1][2][1]{comment10151554035780399_27688253}.0.[1].0.[1].0.[1].[0].[0].0 class=livetimestamp title="Wednesday, April 3, 2013 at 8:15am" content="a few seconds ago" data-utime="1364991343"></ABBR>
  3. BackRoader

    BackRoader Heading There Next

    Joined:
    Nov 16, 2007
    Oddometer:
    5,435
    Location:
    Right Smack in the Middle of No Where Canada
    Waterlilly, Wishing you all the best on your open house this coming Saturday, wish I could be there.
    ( see guys just before EOAR, I plan stopping for visit)
  4. BackRoader

    BackRoader Heading There Next

    Joined:
    Nov 16, 2007
    Oddometer:
    5,435
    Location:
    Right Smack in the Middle of No Where Canada

    Must have been some party ! No photos, no comments, nothing?:lurk
  5. toddiscdn

    toddiscdn Take off, EH!

    Joined:
    Jul 22, 2008
    Oddometer:
    1,105
    Location:
    Blue Point, Ontario
    Adam had some pic.s on FB.
  6. Maggot12

    Maggot12 U'mmmm yeaah!!

    Joined:
    Feb 21, 2010
    Oddometer:
    9,595
    Location:
    Barrie Ont
    Was expecting the weather to be better this time of yr and I was planning to take a run down. Weather sucks...
  7. Pay Dirt

    Pay Dirt panning the web

    Joined:
    Jan 25, 2008
    Oddometer:
    401
    Location:
    Hockley Valley,Ontario,Canada

    Sales appeared brisk!. Never saw Les come out from behind the counter once!!

    Very well attended! All the usual suspects is getting real large !!

    PD
  8. intotheabis

    intotheabis High on life!

    Joined:
    Oct 1, 2008
    Oddometer:
    642
    Location:
    Niagara Falls
    Great event! Huge turn out.
    Nice to see the interest in our style of riding is still going strong.
  9. bwokentoof

    bwokentoof Pollyanna Man

    Joined:
    Aug 24, 2007
    Oddometer:
    363
    Location:
    no fixed address Ontario
    Sorry I couldn't make it folks but if its any consolation I have a gear/parts list as long as my arm coming shortly.
  10. waterlilly

    waterlilly No Agenda World Tour

    Joined:
    Mar 22, 2008
    Oddometer:
    816
    Location:
    Ontario, Canada
    Dear Friends of Dual Sport Plus,
    Les and I would like to Thank Everyone for attending our 2013 Spring Open House,
    along with the those that stopped in during the week to say Hello.
    Thank You to all the reps who came out and showed new product lines.
    Special Thank You goes to Rene Cormier for coming to visit. Rene is on a 6 month book signing tour across the US.
    Rene returns to California today. For info go to www.Renedian.com for details.
    As some of you know DSP has asked Rene to organize a new Adventure to South Africa. See our website( www.dualsportplus.com )
    for full details.
    We would like to Thank Darren Baptiste for sharing is adventure on KLR650, from Toronto to Trinidad, We would also like to Thank
    Toronto BMW for allowing some bikes to be put on display, along with Oakville Yamaha for
    lending us a 2013 Super Tenre to accessorise with AltRider products. We like to Thank Liz Jansen for taking time out of her schedule to come
    and take part in the Ladies Seminar.
    We will end our Note of Thanks to our good friend Lawrence Hacking for leading the Sunday DSP ride. Thank You Lawrence.
    We look forward to attending The Overland Adventure Rally this coming July 12-14th ( www.overlandadventurerally.com )

    Les and I are truly blessed to have such a amazing customer base, we thank you for your continued support
    Cheers
    Catharine & Les

    PS: I saw cameras, but I never had a minute to take photos, :eek1
  11. Schmittenhymer

    Schmittenhymer Adventure Tourer

    Joined:
    Dec 19, 2007
    Oddometer:
    755
    Location:
    Kagawong, Ontario
    I hope others have had better luck then I did with Dual Sport Plus. I ordered a tank bag over a week ago, told them I needed it for the long weekend (no problem!) They sent me a tracking number on Monday and 4 days later no shipment. I asked why I don't have it even though I have a tracking #.

    Morons never shipped it out! So no bag for the long weekend riding.

    Not Impressed.
  12. bigbadandugly

    bigbadandugly Been here awhile

    Joined:
    Apr 24, 2010
    Oddometer:
    425
    Location:
    Walnut Creek, SF Bay area
    This is definitely an anomaly. I've placed 5-6 orders there and most have arrived the next day (I'm in Ottawa). The prices are typically within 10% of US prices on most product which deters me from cross-border shopping, and on one occasion I asked them to price match a Revzilla price and they did. I am a happy customer and will continue to shop there.

    The only thing that irks me is the inability to get a total cost over the webbecause of how they handle the shipping charges, but it was explained to me why they do it that way.


    Sent from my iPad using Tapatalk HD
  13. CanadianX

    CanadianX Oh!? That is deep.

    Joined:
    Dec 26, 2010
    Oddometer:
    2,364
    Location:
    Ontario
    ^ Similar experience. Ordered some KLIM pants, new for this year and immediately got a return email with a time frame of when they would have them. Arrived as indicated. I had a question about the billing as my credit card showed two charges pending so I called, got right through and spoke to Jody. He explained that one was the original hold, the other the actual charge, and only one would actually be charged to me. Its a little thing but being able to pick up the phone and get a immediate response is nice.
  14. lexluther11

    lexluther11 Ride,Eat,Rest-Repeat

    Joined:
    Feb 21, 2010
    Oddometer:
    1,412
    Location:
    Vancouver, BC, Canada
    I got great service from them, mistakes do happen.
  15. Pay Dirt

    Pay Dirt panning the web

    Joined:
    Jan 25, 2008
    Oddometer:
    401
    Location:
    Hockley Valley,Ontario,Canada

    Looks like another case of "your bad planning does not necessarily mean an emergency for others" :deal

    PD
  16. Schmittenhymer

    Schmittenhymer Adventure Tourer

    Joined:
    Dec 19, 2007
    Oddometer:
    755
    Location:
    Kagawong, Ontario
    Wrong.

    I gave them a week, they said they could. I said if it could not be done, no problem, I would get it from somewhere else, just let me know.
  17. Schmittenhymer

    Schmittenhymer Adventure Tourer

    Joined:
    Dec 19, 2007
    Oddometer:
    755
    Location:
    Kagawong, Ontario
    Just got a full apology and a refund on shipping, so I guess I can give them credit for that.
  18. MTRhead

    MTRhead HOLYSHIFT!!!

    Joined:
    Apr 13, 2008
    Oddometer:
    1,137
    Location:
    Lost in the woods of Muskoka
    I understand your frustration, things like that can really throw off your trip.

    I ordered 2 sets of tires on Monday, wanting them for this wknd, they didn't have them in stock, but said they could order them in, and ship them up to muskoka. I received them yesterday no problem. Great service. I reckon if i hadn't, i just would have used the tire i had on the bike.

    Nobody's perfect, shit happens, perhaps a trip cancelation should be in order.
  19. BlackBeast

    BlackBeast Been here awhile

    Joined:
    Jul 7, 2006
    Oddometer:
    974
    Location:
    Ontario, CANADA
    Wasn't that great customer service. :clap
    Better planning needed in future.
  20. CanadianX

    CanadianX Oh!? That is deep.

    Joined:
    Dec 26, 2010
    Oddometer:
    2,364
    Location:
    Ontario
    You can't please everyone all the time and when you do make a mistake, owning it and making good will gestures is another way to demonstrate customer service. It when things don't go well that a business can show it's true colours. I'd give 'em :thumb for that.
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