Ducati Issue - UPDATE !

Discussion in 'Southeast, The Lair of the Dragon - The Blue Ridge' started by Barry, Jun 23, 2005.

  1. Barry

    Barry Just Beastly

    Joined:
    Oct 4, 2002
    Oddometer:
    7,731
    Location:
    Fredericksburg, Va.
    Ducati Regional Tech flew in to the dealer today. Lo and behold they found a wire going to the high beem that is unshielded, and it touched couple things around it that shorted out the fuses/circuits in question.

    So, they phoned me today and said they are pretty sure that is the only issue, but they are giving the entire bike a check over just to be safe... so, I may have it back Friday or Saturday.

    All in all, not a problem.

    Barry
    #1
  2. ImaPoser

    ImaPoser adventure imposter

    Joined:
    Jun 9, 2002
    Oddometer:
    16,374
    Location:
    Cincinnati, Ohio

    What do you mean not a problem.:confused

    Since then Steverino went on a weeks cruise, broke his bike, got a new one and already had DD mod it. And your just finding out about yours. That's piss poor customer service.
    #2
  3. Steverino

    Steverino Arrogant Horse's Ass #1

    Joined:
    Nov 16, 2001
    Oddometer:
    36,677
    Dude, he is happy don't harsh his buzzz

    Not like he would have ridden it any way in that time..:evil :hide

    BTW you left out that I started accesorizing it too.
    #3
  4. SkylineKeith

    SkylineKeith Motorcycle Junkie

    Joined:
    Mar 9, 2004
    Oddometer:
    1,644
    Location:
    wherever my bike's at
    Cee Baileys is your friend and money well spent. fwiw
    #4
  5. HarveyMushman

    HarveyMushman Tire Squarerer

    Joined:
    Jun 21, 2002
    Oddometer:
    16,989
    Location:
    Virginia, USA
    He's talking about shoes and earrings and stuff.





























    :hide

    Good news, Barry! :thumb
    #5
  6. Steverino

    Steverino Arrogant Horse's Ass #1

    Joined:
    Nov 16, 2001
    Oddometer:
    36,677

    Today UPS Delivered:

    1. Corbin Seat
    2. H&B Crash Bars
    3. H&B Headlight guard
    4. Katoom blanking plates (:wave SAS & EPC)

    Off to the garage....:evil

    Trailtech HID lights come in tomorrow....:thumb

    I guess I will try Cee Baileys here shortly..time to get all this stuff installed

    Congrats Barry, you guys come on down on the 9th
    #6
  7. SkylineKeith

    SkylineKeith Motorcycle Junkie

    Joined:
    Mar 9, 2004
    Oddometer:
    1,644
    Location:
    wherever my bike's at
    I was sure that you would get the obvious mods like the 16T front sprocket, jet kit, pipes, etc. but the cee baileys windscreen just became available within the last several months and has made a huge difference in the buffeting caused by the low pressure situation with the stock flyscreen. BTW, the CB windscreen with naca style ducts has a headlight protector built in. I got the lightly smoked 15" so I could see over instead of through it.

    Barry,

    congrats on your dealings with DNA. I was thinking about setting up a shin dig at my place in the next several weeks and having a rain date in case you wanted to come because appparently Duc's don't like water!:rofl
    #7
  8. Steverino

    Steverino Arrogant Horse's Ass #1

    Joined:
    Nov 16, 2001
    Oddometer:
    36,677
    Pipes check
    Jet kit when I can figure out if I need it or not, right now bike is running great
    16t next
    CeeBaileys maybe
    #8
  9. Rider

    Rider In Your Heart, You Know I'm Right

    Joined:
    Dec 11, 2001
    Oddometer:
    24,151
    Location:
    Real America
    Glad to hear you're finally getting somewhere, Barry. :thumb
    And I promise not to make any Italian wiring jokes ... :augie
    #9
  10. SkylineKeith

    SkylineKeith Motorcycle Junkie

    Joined:
    Mar 9, 2004
    Oddometer:
    1,644
    Location:
    wherever my bike's at
    Aw come on Rider! I'm allowed to make fun of Barry, because...he's Barry. :evil :lol3 :wink:
    #10
  11. PhilSpace

    PhilSpace The Gov Administrator

    Joined:
    Feb 1, 2002
    Oddometer:
    35,858
    Location:
    Springfield, VA
    :nod I have put a couple K on my Cee Bailey's seat - bought it for $260 from a local off MRN - it rocks. Have 55K on my Cee Bailey's windsheild too, still looks new - took it off my old RT, put it on the new one - me likes. :thumb
    #11
  12. SkylineKeith

    SkylineKeith Motorcycle Junkie

    Joined:
    Mar 9, 2004
    Oddometer:
    1,644
    Location:
    wherever my bike's at
    Hey, they make jet canopies. You would think they are made to withstand sever conditions and extremes. Not to mention repeated washings by ham fisted mechanics/crew. Not that there is anything wrong with being ham fisted or anything.:rofl
    #12
  13. Rider

    Rider In Your Heart, You Know I'm Right

    Joined:
    Dec 11, 2001
    Oddometer:
    24,151
    Location:
    Real America
    :augie
    #13
  14. SkylineKeith

    SkylineKeith Motorcycle Junkie

    Joined:
    Mar 9, 2004
    Oddometer:
    1,644
    Location:
    wherever my bike's at
    :confused :bluduh :scratch :eatme :flip :rolleyes :pot
    #14
  15. Barry

    Barry Just Beastly

    Joined:
    Oct 4, 2002
    Oddometer:
    7,731
    Location:
    Fredericksburg, Va.
    Am I happy that a brand-new bike stranded me, and would I expect that to be an issue? Hell no.

    Did the manufacturer fly someone in to address my problem, did the dealer put my bike in front of 40+ other bikes scheduled for service? Yes.

    Should I have been kept a little more informed so that I knew exactly what hoops the dealer and DNA were jumping through? Hell yes. And I told the dealer that in no uncertain terms.

    Am I glad it was something as stupid and generic as an unshielded wire, that could happen on a Euro, Jap, or HD bike? Yes.

    I'm still waiting to hear if DNA is going to reimburse me for my time/aggravation/$$$ out of pocket. They should, and I've told them that. DNA is painfully aware of just how unhappy I am about this entire episode.

    All in all, the dealer is only guilty of what others I've dealt with are guilty of... lack of communication. I see it at work, saw it with my local KTM dealer, saw it with the builder who built my house. Mis-communication or lack of communication is where problems arise, misperception occurs, bad feelings are created, man hours are wasted, etc.

    Barry
    #15
  16. Caffeind

    Caffeind Team Piggly Wiggly

    Joined:
    Dec 11, 2003
    Oddometer:
    11,555
    Location:
    Outside the Triangle
    Barry,

    I'm glad you're getting your bike back and it was nothing serious. Man, how sweet was it that DNA flew in a tech? (I'll leave it as an exercise for the reader to determine whether they should have to fly in a tech to find something as simple as an unshielded wire...)

    We need to ride. :ricky

    I may be able to squeeze one in this weekend - I've got birthday parties Sat. and Sun. You know, the toddler kind with no adult beverages. :bluduh Actually, now that I think about it, the party Sat. may have adult beverages. WOOT!! Drunken pony rides!
    #16
  17. Barry

    Barry Just Beastly

    Joined:
    Oct 4, 2002
    Oddometer:
    7,731
    Location:
    Fredericksburg, Va.
    Getting bike today... Hubba Hubba.

    Barry
    #17
  18. Rider

    Rider In Your Heart, You Know I'm Right

    Joined:
    Dec 11, 2001
    Oddometer:
    24,151
    Location:
    Real America
    Have fun. :ricky
    #18
  19. Barry

    Barry Just Beastly

    Joined:
    Oct 4, 2002
    Oddometer:
    7,731
    Location:
    Fredericksburg, Va.
    Well.... I got good news and bad news.

    Good news is, I got the bike and it appears to have been fixed.

    Bad news is the sidestand dug into the hot pavement in about 10 seconds at Moto Europa... Bike fell over.

    Good news is it's minor scratches and not on the painted body work.

    Bad news is a Ducati clutch lever is $100.

    Good news is that lever is a in stock item.

    Anyone wanna' ride Sunday???

    I'm back.

    Barry
    #19
  20. Rider

    Rider In Your Heart, You Know I'm Right

    Joined:
    Dec 11, 2001
    Oddometer:
    24,151
    Location:
    Real America

    I think the bike is cursed. :huh

    Glad you're up and runnin', Barry. :thumb
    #20