Hey all, In early March, I ordered a service manual DVD for my F800GS from Crossroads BMW of Lynchburg - a bit more than six weeks ago. I did a bit of forum surfing here and there and found they had an OK price on the DVD. I would have much preferred a hardcopy, but whatever - I just need the info. Anyway, I contacted them after a week or so when it didn't arrive and I didn't get a tracking number. They told me that it was on backorder from Germany and would be a few extra days. A few emails and several weeks transpire and still it was on backorder. They said if it wasn't in by April 15 they would just cancel the order and refund my money. Well I wasn't interested in canceling the order - I just wanted the info, so I waited an extra week past the 15th before I checked back to see. I contacted their E-commerce guy yesterday and today I got an email from him stating that BMW is no longer selling the service DVD. It will only sell it to shops. So he canceled my order and gave me a refund: RE; no sense, I couldn't agree more. I had heard about some folks having issues with their dealer like this a while ago, prior to buying my GS, but it appeared that several folks has since bought the DVD online or through their dealers. So I figured it was a one-off kind of problem. Many posts referred Crossroads specifically for the manual, so apparently they were able to sell it at one point... I guarantee you I would have looked at other offerings if I thought I couldn't get a service manual for the bike. Did I buy a motorcycle or sign up for a service indenture? Is there another online dealer that will sell them (presuming they can get them)? If not, what does it take to qualify as a 'shop'? How do they buy their own copy? Can I just call up and say I am Billy Bob from SlapDick BMW Moto Repair and I need a replacement service manual? I refuse to go to the dealer for $250 oil changes, nor do I want anybody tweaking on MY motorcycle but me. I could just do the common sense maintenance items and leave it at that (oil, brakes, forks, bearings, tires, etc) but I would prefer more in-depth information. More importantly I am looking for a schematic with a pinout for the computer so I can tap the speedo signal for a pro-oiler install. How about this, since clearly BMW thinks there is no market for this information surely they wouldn't mind if we *share* the few copies they were gracious enough to sell, right? Anyobody willing to loan a copy or share a link? Alternately, if there is an outlet for the DVD somewhere - I will certainly pay the $ for a legitimate copy (I will just grumble about it being electronic only). Thanks in advance. -smeg p.s. please skip the "you don't know what you are doing" or "you'll void your warranty" or "it is too complicated" business - I am not a Saturday-morning-hang-around-at-the-dealer-donut-eater type of owner. Again, TIA.