Faulty Fuel Level Strips

Discussion in 'GS Boxers' started by ARG, Jan 22, 2012.

  1. TXjames

    TXjames High Sider

    Joined:
    Jul 20, 2010
    Oddometer:
    1,168
    Location:
    Central Texas
    Oooohhh, now THAT is news! Hopefully your dealer knows what they're talking about. Please keep us posted on the results.
  2. cjack

    cjack Been here awhile

    Joined:
    Nov 18, 2005
    Oddometer:
    865
    Location:
    Illinois
    I am guessing that the software is a "no calibrate needed".
    As to improving the part, those of mine that I checked, (about 5 of them),had bad connections at the wire end of the think with no damage or changes to any part of the plastic strip. If USA gas affected the epoxy covering the wire to strip connections, then I guess BMW's blaming it on the gas may be valid, but remember that the key antenna also had a bad contact issue under the epoxy or filler, so maybe it was the USA air that caused that.
    I feel that they just had poor design or QC on the contact part of the wires to the strip just like the key antenna. Hopefully the next batch will be more reliable although I just figure they sold out of the latest run.
  3. Dave RII

    Dave RII n00b

    Joined:
    May 9, 2009
    Oddometer:
    8
    Location:
    Western NY
    If the fuel strip failure is due to a mechanical issue (broken contact), as mine were, then they can develop all the new software they want and the problem will continue.
  4. TXjames

    TXjames High Sider

    Joined:
    Jul 20, 2010
    Oddometer:
    1,168
    Location:
    Central Texas
    This is true but I was under the impression that there are theories that the calibration method may be causing problems.
  5. Dave RII

    Dave RII n00b

    Joined:
    May 9, 2009
    Oddometer:
    8
    Location:
    Western NY
    I can see how a bad calibration method could cause a faulty reading on an otherwise good strip but not how it could make a good one go bad prematurely. I was present at the dealership when my first strip was replaced under warranty. Their replacement/calibration "procedure" went as follows:

    1. Disconnect battery
    2. Drain tank
    3. Replace strip
    4. Reassemble bike
    5. Connect battery, turn ignition on, wait for system to boot, turn ignition off
    6. Replace fuel in bike
    7. Start bike
    8. Hand me the keys and say "Have a good day"

    Perhaps they would have done some additional calibrating if my gauge did not read correctly after the install.
  6. kk3an

    kk3an Adventurer

    Joined:
    Jul 27, 2009
    Oddometer:
    84
    Location:
    East Berlin, PA
    I can 100% confirm now the new fuel strip - uncalibrated - I installed this week is 100% accurate through a full "Full" to "Empty" range - actually more so than the original because the new strip seems to reflect the fuel decrease sooner than the original did, beginning with a full tank and working down. In other words, the indicated range seems more linear now.

    Dan
  7. alaninsea

    alaninsea Been here awhile

    Joined:
    Aug 10, 2011
    Oddometer:
    122
    Location:
    Phoenix, AZ
    Just replaced the fuel strip less then a month ago and is becoming irratic again. Worked well until today. Fuel would only register full the entire ride. Had to fill up twice on the trip. at a half tank and 100 miles, the low fuel light illuminated (was registering full just a minute prior). Topped it off with 2.2 gallons. Registered full then empty soon after. back to the dealer again. I guess at least its stilll under warrenty for a few more months...
  8. cjack

    cjack Been here awhile

    Joined:
    Nov 18, 2005
    Oddometer:
    865
    Location:
    Illinois
    BMW parts warranty is two years including labor regardless of who did the work. Unlimited mileage.
  9. alaninsea

    alaninsea Been here awhile

    Joined:
    Aug 10, 2011
    Oddometer:
    122
    Location:
    Phoenix, AZ
    That's good to know....Thanks
  10. aschnell

    aschnell Adventurer

    Joined:
    Feb 1, 2010
    Oddometer:
    95
    Location:
    NH
    I just ran out of gas. Fuel step was acting up end of last season. Trip meter reset over winter, but I usually use that as a backup. Off to the dealer next week. 09 Gsa. Will post what they come up with.
  11. ceasarfelix

    ceasarfelix 2009 R1200GS

    Joined:
    Jul 13, 2007
    Oddometer:
    29
    It would be great if you can go up with this! I know nothing about resistors or electronics but I would sure like to bypass the fuel strip. The last 2 I had replaced went bad in less than 500 miles. I live over 100 miles from the nearest dealership. I ride a lot and going back to have the fuel strip replaced every few weeks just is not worth it.
  12. drmajor

    drmajor Been here awhile

    Joined:
    Feb 1, 2002
    Oddometer:
    568
    Location:
    Charleston, SC
    I was looking at the new BMW incentive adds- You know, come spend your $$ with us, buy a new bike, and we'll give you $500 of BMW clothes. (=one pair of pants).

    What if we all get the address (not e-mail) of the BMW public relations people and send them a complaint letter stating that we loyal BMW owners think they should spend the $500 with us loyal customers. 2nd, it would earn them better PR doing this as we would not have to tell people who ask us how we like our GS/RT etc about the bum service we've gotten on the fuel gauge.

    I enjoy the GSA-07. However, I had the Key antennae break and left me stranded in 95 degree heat.
    I had the front brake rotor warp.
    I had the battery fail 2 weeks out of battery warranty (=1 yr) Left me stranded 125 miles from home.
    I had the fuel strip fail 3 times.
    I had the ABS fail 3 months out of warranty.

    Yep, very reliable bike... BMW--- do you want this PR???
  13. JoelWisman

    JoelWisman Long timer

    Joined:
    Apr 22, 2009
    Oddometer:
    1,392
    Location:
    STL, MO, USA
    They already have this, it is called "good will". Good will is a one time partial or complete coverage of a repair of a bike that is recently out of warranty or for something that is not normally covered by warranty while the bike is still in warranty.

    BMW USA is generous with good will but the dealership has to know their ass hole from a hole in the wall, request it, dot the "i's" and cross the T's.

    As for reliability...... The dealership is an independent franchise and squeaks loudly to BMW USA all the time about reliability. BMW USA is an importer and squeaks loudly to the manufacture in Germany all the time about reliability.

    Germany builds the bikes they build and no amount of complaining in english will rectify this since the only guys that could address reliability all speak German :)
  14. rhafe123

    rhafe123 Adventurer

    Joined:
    Dec 21, 2011
    Oddometer:
    82
    Location:
    Southern California
    Gauge said 90 miles to go. Saved by a local with a big gas can. Guess I have the problem too now.
  15. MathewC

    MathewC All adders are puffs

    Joined:
    May 4, 2009
    Oddometer:
    430
    Location:
    Northern VA
    Mine was being flaky and died completely yesterday. :cry

    I'm about 6 months out of warranty. Called the dealer and they said I had no option but to pay. They also said it would cost about $300 to fix. Then, it's warrantied for 2 years, unlimited mileage.

    Questions:

    1. Anyone have a guide about how to fix it themselves (since as mentioned here, calibration is not necessary)?
    2. Can anyone confirm a $300 estimate? I don't want to ride an hour and a half to the nearest dealer just to have them bill me for $600.
    3. Anyone have a good plan of attack on how to request a "good will" repair? My bike has less then 10k miles on it. If I knew who to bother and how to ask politely for it, I might get somewhere.

    Thanks!
  16. mrt10x

    mrt10x Dumba$s Jarhead

    Joined:
    Aug 27, 2008
    Oddometer:
    3,220
    Location:
    Woodland Park, CO
    Call a different dealer.. My dealer got my blow out ESA rear shock replaced when it was 6 months out of warranty... this item is a known issue with the bike and I would bet BMW NA will cover it if your dealer actually tried to get it done. BMW is very good with the "good will" warranty coverage. In NoVa I assume your nearest dealer is Mortons? I am surprised they didnt try and get BMW to cover it..
  17. MathewC

    MathewC All adders are puffs

    Joined:
    May 4, 2009
    Oddometer:
    430
    Location:
    Northern VA

    It was Mortons. I'll call Bob's and see what they say. Any magic phrase I should use when talking to them? Anyone Specific I should talk to?
  18. Preston

    Preston livin4it

    Joined:
    Feb 4, 2003
    Oddometer:
    217
    Location:
    WA.
    I have just reached 20k on my 09 1200GS. As of now I will be headed to the dealer for strip number four! By then I will have traveled over one thousand miles, spending six days of my life just because of this issue!
    When number four is installed ,this motorcycle will be for sale.
    I can then get back to enjoying the incredible reliabilty of my good ol KLR!
    My dealer has been very understanding and cooperative, but they cannot by themselves do anything to fix the crap parts BMW is using to measure fuel.
    When this 1200 is sold you can be sure I will never waste my money again on a BMW product!
    Nuff said..........
  19. TXjames

    TXjames High Sider

    Joined:
    Jul 20, 2010
    Oddometer:
    1,168
    Location:
    Central Texas
    Did you divorce your wife when she fouled up your omlet three times in a row too? Jeebus.
  20. slowoldguy

    slowoldguy Tire Tester

    Joined:
    Jun 3, 2004
    Oddometer:
    8,754
    Location:
    West of Waco, Texas
    lol. I just wouldn't ask her to make anymore omelettes. Now. If she stopped performing other and more important "tasks"...then we might have a problem. I guess it's all about priorities and omelettes ain't a priority. Just sayin'..

    I didn't buy a fuel gauge. I bought a bike. Let's keep some perspective.