Free shipping to AK!

Discussion in 'Alaska' started by AK650, Sep 8, 2013.

  1. AK650

    AK650 Been here awhile

    Joined:
    Jun 26, 2013
    Oddometer:
    683
    Location:
    Alaska
    Most folks may already be aware of them, but I'll put it up here, just in case. Revzilla ( www.revzilla.com ) ships free to Alaska, on $100+ orders! Not sure if they do tires. My Sargent seat, and Altrider crash bars, both came Priority Mail in 3-4 days, and free. I found them to be great to deal with. They carry many top quality vendors.

    Jeff
    #1
  2. skierd

    skierd Wannabe Far-Rider

    Joined:
    Jan 29, 2008
    Oddometer:
    3,037
    Location:
    Fairbanks, AK
    Last i checked they do not include tires in that deal, at least not to AK. Easily my favorite online vendor though for gear.
    #2
  3. slammer218

    slammer218 Slammer

    Joined:
    Nov 3, 2009
    Oddometer:
    192
    Location:
    NE Ohio
    Shipped a tire there last year and it was also free from revzilla..
    #3
  4. Farmholio

    Farmholio Smarmy Marmot

    Joined:
    Nov 10, 2009
    Oddometer:
    130
    Location:
    Haines, AK
    Bike Bandit. I just got a pile of filters and tubes and miscellaneous stuff that can be hard (er) to run down in rural southeast. They won't do fluids to anyplace but the L48 but they seemed to be willing to send more or less whatever else.

    They also had a nice feature where you can store what bikes you are shopping for on your account. Made it easy and fairly quick to run down somewhat mundane pieces of kit that all look the same for a bunch of different bikes.
    #4
  5. ThatGuy

    ThatGuy Brownie

    Joined:
    Oct 27, 2006
    Oddometer:
    5,838
    Location:
    Anchorage, Alaska

    +1 Love those guys
    #5
  6. Brendon@TMS

    Brendon@TMS The Motorcycle Shop

    Joined:
    Nov 8, 2011
    Oddometer:
    274
    Location:
    Anchorage, AK
    Just so people are aware...

    The Motorcycle Shop is happy to get as competitive as we can regarding pricing and shipping.

    All you have to do is ask and we'll see what we can do.

    Again, not saying we can always beat internet pricing, but if you'll give us the chance to keep it local, we'll always go to bat for you.
    #6
  7. AKDuc

    AKDuc Alaska Born Ducatisti

    Joined:
    Apr 20, 2006
    Oddometer:
    6,762
    Location:
    Anchorage, Alaska
    Yep, some of us will most always shop local. I don't even know when the last time I ordered anything. Just sayin.

    Of course, I work retail and know the virtues of shopping local and appreciate customers who continue to shop "brick & mortar. :D

    Happy shopping, Mark H.
    #7
  8. AK650

    AK650 Been here awhile

    Joined:
    Jun 26, 2013
    Oddometer:
    683
    Location:
    Alaska
    I agree for the most part. I just about always try to buy local first. Unfortunately, and this isn't just the bike biz, its retail biz in general, I hear the same "we don't stock that, but we can order it for you".....well, I can order it too, and it arrives at my house, so I don't have to waste gas and time to go get it, and that's if the retailer happens to be open when I'm not working. I'm even perfectly willing to pay more, but it needs to be on the shelf. I have an unusual work schedule that places my free time at an extreme premium, so I certainly don't claim to speak for anyone, but myself.

    Jeff
    #8
  9. Drunk_Uncle

    Drunk_Uncle Long timer

    Joined:
    Dec 26, 2009
    Oddometer:
    2,805
    Location:
    El Mirage, AZ (Phoenix Area)

    +1
    #9
  10. Brendon@TMS

    Brendon@TMS The Motorcycle Shop

    Joined:
    Nov 8, 2011
    Oddometer:
    274
    Location:
    Anchorage, AK
    Fair enough, the brick and mortar needs to have things in stock in order to sell them. Thus the challenge of what to stock, when, what color, etc.

    Our challenges come from the added depth of the growing markets. That is, there used to be one, maybe two places to get, say, engine protection bars. Now there are half a dozen and growing, quickly too! I love the fact that there are new people trying to do new creative things with our motorcycle industry, but as that segment grows, demand becomes more elastic and people will want the different variations of the same product.

    We welcome the added competition, it prevents businesses from becoming stagnant and complacent. Evolve or die!

    Thanks again for the heads up Jeff, I'll do my best at reading your mind regarding what to keep in stock for ya ;)
    #10
  11. Full Power

    Full Power Long timer

    Joined:
    May 30, 2006
    Oddometer:
    1,673
    Location:
    Homer, Alaska
    Brendon: I am having a great time with the F800 you sold me in June.
    Most excellent motorcycle, and as I have detailed here, a MOST excellent dealership experience, by far the most positive vehicle purchase experience. ...
    I have just a hair under 10,000 miles on the bike now, and have used up a few tires, added a few accessories, the usual.
    I have contacted TMS parts department several times, including prior to purchase of the following items:
    Turn signal mount.
    Air filter element
    GS911
    Countershaft sprocket.
    None of these items were in stock, NO price was quoted, and no estimated delivery time was given, and NOT ONCE HAS A CALL BEEN RETURNED.
    I would without hesitation BUY a new motorcycle from you, but you should be aware, the PARTS and ACCESORIES side of the store could possibly be improved.
    #11
  12. Brendon@TMS

    Brendon@TMS The Motorcycle Shop

    Joined:
    Nov 8, 2011
    Oddometer:
    274
    Location:
    Anchorage, AK
    Hey Dean,

    Thanks so much for the feedback, I really appreciate it.

    We're trying to build a new team for our next foot forward. We've got 40 years under our belt and I'm trying for the next 40.

    I'll bring it up in our next employee meeting to see where the error occurred on our end.

    Quickly, regarding the GS911, as an authorized dealer with approved BMW equipment I (The Motorcycle Shop) recommend bringing your bike in to be plugged into the BMW MOSS computer system for any diagnostic work of any sort. I'm not sure if that was your question, but that might help answer why we tend to shy away to "out of the box" solutions to DIY computer work.

    Again, thanks so much for bringing it to my attention.
    #12
  13. GRIZ

    GRIZ COMMANDANT

    Joined:
    Dec 24, 2004
    Oddometer:
    1,208
    Location:
    TEAM PTERODACTYL HQ. SPEARFISH, SD
    OH YES...I LOVE GOING MY DEALER FOR PARTS...ESPECIALLY WHEN THE PARTS DUDE TURNS AROUND AND PICKS UP A "TUCKER ROCKY" OR SOME OTHER SUCH CRAP TO "TRY" AND FIND WHAT I NEED...AND THEN THEY WONDER WHY I SHOP ONLINE FOR MYSELF???:wink:
    #13
  14. ThatGuy

    ThatGuy Brownie

    Joined:
    Oct 27, 2006
    Oddometer:
    5,838
    Location:
    Anchorage, Alaska
    +2
    Revilla carries more gear than anything else. Prices are always good and allows me to read reviews which is important to me.

    On several occasions I've called ahead to make sure in item is there only to drive in from ER only to be told its not in stock. Once bitten, twice shy. I hate wasting my time unless its on these boards :lol3

    Brendan I'm sure it's not easy to turn into a mail order powerhouse but its something to look into. I understand there are many factors involved. I can find and order any part online and get it in a few days.
    #14
  15. FlyRescue

    FlyRescue Support S&R, Get lost!

    Joined:
    May 5, 2009
    Oddometer:
    815
    Location:
    Hollywood and Vine!! (Wasilla) Alaska
    In response using the GS-911 vice the factory BMW diagnostic software. BMW's, believe it or not, do break out of warranty. The immensely beneficial part of the GS-911 is being able to troubleshoot malfunctions (especially of the electrical kind) at home, for less than the cost of shop rate. 90% of the time I use mine to reset my service reminder. The rest of the time I recalibrate my throttle bodies and other generic tune up stuff. If you own a BMW with can-bus, it behooves you to have one. For the same reason I have all the diagnostic hardware for dual-K line German cars. Ross-Tech, in this case, puts out a great product. I can troubleshoot, modify, and tune my Audi in the comfort of my garage.

    I may have a different perspective on this at home diagnostic stuff. Because of my occupation, I don't trust any service center to play with the electrical systems on my vehicles. I've had fool me once experiences every time.

    Whether you buy the broken sensor or whatever at TMS is your prerogative. I bought my bike at Max's in upstate NY, not so much out of desire to shop them, but out of geographic necessity. Any BMW part I have needed since 2010 they overnight to me.

    I bought 2 new bikes once at TMS, they were Kawasaki sport bikes. The experience was admittedly pre-Brendon and I wasn't blown away by the post-buy customer service, read: reception, service appointments, and quality of labor (botched oil changes, et al).
    #15
  16. FlyRescue

    FlyRescue Support S&R, Get lost!

    Joined:
    May 5, 2009
    Oddometer:
    815
    Location:
    Hollywood and Vine!! (Wasilla) Alaska
    Brendon, just from a business management perspective, with this growing 'elastic' aftermarket demand, where does the benefit lay in even having a parts department?

    There is no offered competition for BMW sales and service locally, so that market segment is locked down. All we ever see on here is bitching and moaning about parts and accessories. Could the solution be something as simple as having a limited supply of apparel for the guy who just bought a bike and needs outfitted, and everything else is mail order? Without having to bankroll an operating stock, wouldn't you be able to offer competitive rates on mail order parts and accessories? Maybe staff that dept. with an extremely knowledgeable parts and accessories "concierge" that can find the parts accurately and expeditiously, and have them mailed to either the end user's door or the service dept. for install on the end user's bike? Taking a fractional percentage from each 'sale' as "finder's fee" around the realm of 1-2%?
    #16
  17. dapman

    dapman Graphics Guru

    Joined:
    Dec 11, 2002
    Oddometer:
    611
    Location:
    Anchorage, Alaska
    Ben, are you looking for a new gig?:lol3
    #17
  18. legion

    legion Spider Bark

    Joined:
    Jan 12, 2003
    Oddometer:
    13,593
    Location:
    61*N
    A man could get mighty skinny on those margins. Mighty skinny.
    #18
  19. KHuddy

    KHuddy Big Sky Country

    Joined:
    Jun 24, 2008
    Oddometer:
    3,265
    Location:
    Pterodactyl Outpost
    12-14% to stay alive.
    #19
  20. ThatGuy

    ThatGuy Brownie

    Joined:
    Oct 27, 2006
    Oddometer:
    5,838
    Location:
    Anchorage, Alaska

    That leads me to a business question and maybe someone can explain.

    I tend to order all my parts from Bob's BMW back east. Yes they are a major dealer on the east coast but they seem to stay in business by selling bikes and parts. Website is great and allows me to locate the part via microfiche, add them to a cart, and check out with paypal. Arrives usually in 3-4 days. Instant email letting me know something is out of stock and gives me a time frame and option to cancel the deal. They carry parts from air filters for my old 1150 to the light brackets needed for my 800GS.

    BMW at least doesn't have "sales" or discounts on parts so I expect every dealer to charge the same (which I have seen). The customer service I have received from Bob's and Max's have been phenomenal and takes me back.


    I know our local shops have a smaller base, so is that why it can't be done here? Please educate me on this, I'd love to know (not being a smartass, I don't have experience in running a business)
    #20