I bought myself a 60 Csx for Xmas with a Ram mount and 12V power cable. The first time I used it , I had screwed up the mount installation ( must have been in the bend of the handlebar) and the mount came loose. As it would have been difficult to retrieve the tools to toghten the mount, I simply disconnected the unit and stored in the tail bag and tie wrapped the mount so it wouldn't interfere with the fairing. When I went to use the unit in my car the other day on a trip I found that the end of the power plug had vibrated loose and the components were somewhere between here and Blanchard Mtn. I called Garmin this morning and their customer service rep Andrew has apologized for my inconvenience and shipped me a new cable at no charge. Wonder of wonders, customer service at it's best! Thank you, Garmin!