Yes... I know there's a separate tech section, but this is Australia-specific. I bought a Garmin Montana 650 for my Cape York - Asia trip. It lasted one and a half days on Cape York before the screen went out of registration and the unit was unusable. It took some to and froing, but Garmin Australia eventually sent me a replacement unit. I encountered the usual battery connection problems which I'd initially thought were related to the plug I had on the unit... but thanks to this website, I discovered that an earplug inserted between the cover and the battery would stop it turning itself off all the time. After five months use, the second unit went bad. Same issue, but not as bad as the first unit. Almost impossible to enter an address because the screen had an area where the registration was out. I rang Garmin, late last year and was told that they only warrant replacement units for 3 months.... but their customer support woman agreed that there was a case to be made for this unit to be replaced if faulty and she'd recommend that to her boss. I sent the unit in after the Christmas break but didn't get any receipt advice back... so I rang them today. "Oh yes, there's a note here, its been tested and needs to be replaced". Garmin Australia want me to pay for the replacement. Anyone else had any "support" of this nature from Garmin? I'd appreciate any war stories wrt Garmin.