Quick turn around by Garmin. Actually less than a week. Had sent my 2610 because it had gone "wacky". As I feared the repair summary that unit "passed all testing and is within operational limits". Which is a good/bad thing. Kinda like taking your car in because of a weird noise the dealer can never hear. Will try it again and see if works correctly now. If not will try to get pic's of the screen to send into Garmin next time it acts up.