Seriously, someone help me out here. A few weeks ago I re-installed the OS on my desktop (windows, duh..) Anyway I'm finally getting around to re-loading all my garmin maps. Roads and Rec, check. Topo, Check. City Navigator 2009.1... Nada. What? 2009.1 was an update to my unit from when I first purchased it. I Downloaded the update and saved the 2gig file on my computer. In the past all I've had to do to reinstall CN on my computer was to run the CN2009.1 .exe file wait while it unpacked it, enter the product code, hook up my 478 and it would load the maps onto my computer and spend an hour or so re-loading them onto the 478. Not today, not yesterday, not last weekend. It asks for all the normal info, asks to hook the unit up, recognizes the unit then starts to communicate the stops and says "there's trouble connecting with server call garmin help". I call garmin help this afternoon and the guy tells me that since my CN2009.1 is so old it is no longer on their servers so they can't verify the software so I can't install it on my computer. He says all I need to do it purchase the latest download update $50 and that'll fix it. :eek1 Seriously?! Yes I have no doubt that purchasing a new product will "fix" my broken product. Or will it? Since the download process has changed over the last 3 years, I am under the impression that nowadays without a DVD the only thing to get updated with a download is the unit maps. The download will not load new maps on my compter, no? What the fuck is up with having to buy new maps just to unlock the maps that I've been using for the last 3 years with no problem? And is Garmin help leading me down the path of wasting my cash on purchasing maps that I can't use in map source/base camp because they're downloads? Anyone? I'm a tad pissed about this.