I got an email today that any issues had been fixed. I now have access to all the areas in the given list and am downloading US and Canada at the moment and so far so good. The list starts with all of North American, the breaks it down to smaller areas. I have the lifetime updates for CN North America and tried to download the latest (CN North America NT 2011.10) and the ONLY thing it would allow me to download is "Canada and border states". For the Canucks with a 478, guess you're good but for those of us south, you cannot get anything else. It will load the entire update to mapsource but not the GPS. I called Garmin (call early and little to no wait time) and for some reason the 478s have issues with the new download system. I asked about other units and the rep doesn't know. She said the software/IT folks are aware and "working on it". She mentioned a site download fix or a DVD yet to come out. The only options you have are to...wait and use the older version until this is fixed or if you're in my situation; download what you want to/can use to a data card from mapsource and go that route. Hope I'm the only one and got the info out before somebody needs it for a trip!