Another seemingly simple warranty repair just lanquishes on and on and on... in January the bike sat for two weeks while the dealer troubleshooted, ordered and replaced the starter under warranty. Not sure why it took so long, but whatever. This time it sits while we wait for the special tool to seat the front engine seal. Living in Silicon Valley, my bike is my daily commute vehicle (between lane sharing and the carpool/toll lanes, it makes a horrendous 50 mile RT commute bearable). That is until now, which is a particular frustration since I explained ahead of time to the dealer that the seal has a slow leak and I would order (and pay for) the seal myself just to make sure everything was in stock and ready to go when I brought the bike in for its warranty repair. For whatever reason, they tore into it and THEN discovered they needed to order the seating tool, which is backordered from Germany! So now I slog through my commute in the SUV at 12 MPG. Joy. This is my fourth Beemer, and it seems like this is always their downfall. Some odd ball part fails, the dealer does not have it in stock, there is no urgency on the part of service to get it back on the road, and the shop is closed Sun and Mon, making it a multiple weekend project to get back into service. Question is, maybe it is time to change brands. At this point, minimizing down time seems like the highest priority. Either it shouldn't fail, or if it does, repair should be quick and efficient. I see two options here, Honda and Harley. From a service and parts perspective, Honda may not be much better than BMW (although perhaps they are), but from a reliability perspective, I doubt it would need a new starter after two years. My VFR went 30k without a day of downtime. I could go with the new VFR, maybe an ST, or even the new GW variant (probably do not want to deal with a chain). On the other hand, sitting stuck in traffic these past few days have surprised me with how many Harleys are out there as commuters (as the split by me). Two things make them a contender, simplicity (compared to BMW) and support. The local dealer is open 7 days a week! Imagine that, being able to go in on a Sunday and buy an oil filter (or God knows whatever other part you need at the least minute). Probably most things can be fixed without special dealer-only tools and fixtures. Question is, do they really have the day to day reliability (do they even go in the rain?) for a commute vehicle? So, to put it out there, what are the fellow inmate's thoughts and experiences? I realize we are talking about a bunch of different bikes and riding experiences, but to coin a phrase from the GS page... a broken vehicle is worse than no vehicle. What to do if you want to maximize the uptime?