Have you ever been medically evacuated from a foreign country?

Discussion in 'Trip Planning' started by WhiskeySmith, Mar 9, 2012.

  1. WhiskeySmith

    WhiskeySmith Lucky to be alive

    Joined:
    Aug 6, 2010
    Oddometer:
    40
    Location:
    Texas
    While this thread will require actual reports, it is intended as a planning tool.

    I would like to inquire about anyone's experience of being medically evacuated from a foreign country back to your home country. I am interested in discussing topics such as; what evacuation insurance you may have had and used at the time, what percentage of the evacuation cost was covered, whether you where responsible for any costs up front, how the medical evacuation process was initiated, how quickly you were evacuated, what mode(s) of transportation were used, and what, if anything, you would do differently to better prepare for such a situation the next time.
    #1
  2. tricepilot

    tricepilot El Gran Payaso

    Joined:
    Apr 30, 2006
    Oddometer:
    9,167
    Location:
    San Antonio
    Might also be interesting to include domestic medical evacuation stories that are bike related. Hap Hazard used MedjetAssist twice within the continental US, I believe.

    Your thread. Your call.
    #2
  3. JPSpen

    JPSpen At Large

    Joined:
    Sep 3, 2007
    Oddometer:
    1,186
    Location:
    Keeping up with the Joneses, OK ?
    I agree... MedJet...

    John
    #3
  4. WhiskeySmith

    WhiskeySmith Lucky to be alive

    Joined:
    Aug 6, 2010
    Oddometer:
    40
    Location:
    Texas
    Yes, domestic evacuation stories should be included. Also, evacuations where the process was not insured should be included.

    While I agree that MedJet is one of the best choices for coverage, I am looking for stories about the logistics of being evacuated. Basically how did you get home after falling down and you couldn't get up. I am interested in how an evac plan was executed. What hurdles did you encounter. Etc.
    #4
  5. Wolfgang55

    Wolfgang55 Long timer

    Joined:
    Dec 24, 2006
    Oddometer:
    3,544
    Location:
    Next to Rio Bravo
    Wonder if we could earn a group rate, mainly in the lower 48 for me.
    #5
  6. BMW Kurt

    BMW Kurt Bluesman

    Joined:
    Jul 23, 2006
    Oddometer:
    11,437
    Location:
    Texas Ex-Pat
    I have MedJet and also have the motorcycle rider. If you are evacuated they will ship your bike back too.
    #6
  7. tricepilot

    tricepilot El Gran Payaso

    Joined:
    Apr 30, 2006
    Oddometer:
    9,167
    Location:
    San Antonio
    * Restrictions Apply. Check the fine print. Doesn't apply south of Mexico, for example.

    ** Motorcycle return is limited to North America (continental United States, Alaska, Canada and Mexico).
    #7
  8. BMW Kurt

    BMW Kurt Bluesman

    Joined:
    Jul 23, 2006
    Oddometer:
    11,437
    Location:
    Texas Ex-Pat
    That is correct. It also does not cover you if you are over 75 or you are an inpatient or outpatient for psychiatric care. Does this apply to those of us who are in the asylum??? :lol3
    #8
  9. tricepilot

    tricepilot El Gran Payaso

    Joined:
    Apr 30, 2006
    Oddometer:
    9,167
    Location:
    San Antonio
    Carl, PM Nata Harli. He has a story about being evac'd from Guatemala.
    #9
  10. Kiko

    Kiko Long timer

    Joined:
    Feb 23, 2006
    Oddometer:
    1,969
    Location:
    Jalisco, Mexico 45800
    I've got the med-evac rider on my Mexadventure policy and I thought it would fly me out of Mexico. But not. I called Chris at Mexadventure and he told me that the policy provides transportation within Mexico to the nearest hospital that can handle my injuries.

    I've got US Blue Cross Blue Shield medical insurance and San Javier Hospital in Guadalajara is on their provider list so hopefully I can get shipped there rather than the nearest IMMS facility. They also have some hospitals sprinkled around Mexico that are network approved for example in Monterrey and San Luis Potosi.

    If I am not taken to an approved provider of BCBS in Mexico than I will need to come up with the full amount of the anticipated medical costs prior to surgery.
    #10
  11. WhiskeySmith

    WhiskeySmith Lucky to be alive

    Joined:
    Aug 6, 2010
    Oddometer:
    40
    Location:
    Texas
    Below is an excerpt from the MexAdventure.com website relating to the Platinum Travel Assistance package. I believe this is the med-evac rider that Kiko refers to. It is the only language I have found on their website that tries to spell out the med-evac coverage.

    Medical Evacuation & Medical Assistance:
    -Air and Land Ambulance coverage due to grave illness or injury
    -Plane tickets home for the travel group in the event that the driver suffers grave illness or injury
    -Round trip plane ticket for a companion to visit the insured in the event of grave illness or injury

    I never spoke to anyone at MexAdventure prior to or during the purchase of my policy, but had assumed that the med-evac coverage would include getting me home...in my case, to the U.S. I'm not implying that the MexAdventure website is mis-leading. I think that Kiko's account points out the importance of knowing what you have paid for and expect to be able to include in your plan for a med-evac situation. Thank you for sharing Kiko. And good on you for following up with the insurer to get a full understanding of your policy. Good stuff.
    #11
  12. goldenrev

    goldenrev New Dream

    Joined:
    Jul 20, 2009
    Oddometer:
    390
    Location:
    N. CA
    We have Medjet insurance with MC rider. They shipped my wife's bike from San Juan Island to our BMW dealer Northern California last summer. we were ridding to the ferry when a deer ran out right in front of her.

    [​IMG]

    She was flown by helicopter to Bellingham, WA ER and fortunately released that same day after many many x-rays etc. Nothing was broken but lots of bruising; especially to her left should and left wrist. I contacted Medjet & after consulting with the ER doc they agreed that she was not medically fit to ride a MC, so the agreed to ship the bike.

    [​IMG]

    It took about 2 months for the bike to actually get to our dealer in Chico, CA. When I asked why it was taking so long they said they use commercial movers and had to get on trucks hat had room & were going in the right direction. I have no complaint, they did what they said they would do and were very helpful and compassionate.

    PS. my wife flew home and after several moths of healing she is riding again:

    [​IMG]
    photo is of her at hotel in Bellingham with some frozen pea therapy :D

    The story is in this ride report: http://www.advrider.com/forums/showthread.php?t=691872
    #12
  13. Kiko

    Kiko Long timer

    Joined:
    Feb 23, 2006
    Oddometer:
    1,969
    Location:
    Jalisco, Mexico 45800
    For those of us who ride solo, this thread is a good reason to give thought to who's going to call for you when you are laying on the side of the ride unconscious.

    I carry a laminated card in my wallet (English/Spanish).
    Pertinent info> Blood type, cel ph of personal physician in Mexico, cel # of the wife, Visa and Passport #'s, preferred hospital choice, insurance carrier info. Also cel # of best friend just in case. One card in the wallet and the other taped to the side of my Shoei.

    Never hurts to have a Santo Judas Tadeo card in your wallet, patron saint of lost causes and desperate cases. (Odds are a Catholic will find you in Mexico.)
    #13
  14. tricepilot

    tricepilot El Gran Payaso

    Joined:
    Apr 30, 2006
    Oddometer:
    9,167
    Location:
    San Antonio
    I'm screwed then. I have a Salma Hayek card, its a still pic from her scene in Frida where she's sitting on the bed after they just removed her body cast.
    #14
  15. tricepilot

    tricepilot El Gran Payaso

    Joined:
    Apr 30, 2006
    Oddometer:
    9,167
    Location:
    San Antonio
    This is interesting. Very recently I was investingating this and Mexadventure still had reference to something much akin to MedJet on their website. I'll give Chris a call. Something has changed apparently and it will be interesting to find out exactly what.

    Still, as I've posted elsewhere, it wouldn't matter to me if Mexico insurance underwriters had 3rd party companies doing med evac as a travel coverage bonus. If they had it, it would only apply to Mexico anyway.

    I'd still want and demand MedJet unless and until I found another "First Team" responder. And if you buy MedJet for your Mexico trip (or whatever single destination trip you have in mind), bonus! Now you're covered worldwide as well.

    When you're laying there in the hospital in Mexico or elsewhere, and MedJet coming for you, you'll say to yourself over and over, "best money I ever spent". You'll sure say that when you get home.

    I wouldn't leave for Mexico or points south without MedJet and advise others to do the same. Whether or not they choose to take my advice is their business.
    #15
  16. tricepilot

    tricepilot El Gran Payaso

    Joined:
    Apr 30, 2006
    Oddometer:
    9,167
    Location:
    San Antonio
    Glad your wife was relatively ok after the accident

    Curious, who covered the cost of the helicopter ride?
    #16
  17. WhiskeySmith

    WhiskeySmith Lucky to be alive

    Joined:
    Aug 6, 2010
    Oddometer:
    40
    Location:
    Texas
    +1
    #17
  18. goldenrev

    goldenrev New Dream

    Joined:
    Jul 20, 2009
    Oddometer:
    390
    Location:
    N. CA
    Just our regular insurance, Blue Cross, which of course has a deductible & then does not pay 100%.

    At the time, on the side of the road, she was hurting pretty bad. There was real concern on my part & the paramedic of possible broken collar broken and/or ribs. San Juan Island only has a small clinic with no x-ray capacity, thus the need for the helicopter ride.

    The deer had come over the handle bars and actually taken her off the bike. In the picture of the bike & the deer her direction of travel was 180 degrees opposite.
    #18
  19. Hollyr

    Hollyr Vesterislendingur

    Joined:
    Jan 3, 2011
    Oddometer:
    862
    Location:
    Ancaster, ON
    Broke my ribs in VA. Came home by train, but Medjet shipped the bike (fully loaded for camping plus all my gear) back. It did take about 3 weeks but since I couldn't ride during that time it wasn't a problem. They were extremely helpful and I wouldn't go anywhere without them now.
    #19
  20. Ridin'nFishin

    Ridin'nFishin Real Rider

    Joined:
    Apr 18, 2009
    Oddometer:
    598
    Am I understanding this correctly?

    MedJet is good for anywhere in the US, Mexico, Canada, etc.
    #20