Help: Can't get nüMaps Lifetime on to my Montana

Discussion in 'Mapping & Navigation' started by matt.the.ogre, Sep 15, 2012.

  1. matt.the.ogre

    matt.the.ogre Fair-minded Villian

    Joined:
    Sep 5, 2004
    Oddometer:
    270
    Location:
    San Rafael, CA
    Timeline:
    • Bought Garmin Montana May this year. (no maps included)
    • Bought nüMaps Lifetime North America direct from garmin.com
    • Realize you need a map product first before you can add the Lifetime update option
    • Bought City Navigator NA, successfully installed on Montana.

    On my.garmin.com I have a section in "My Maps" like this where it would like me to add it to a device. The Montana is even in the drop-down list.
    <a href="http://www.flickr.com/photos/mattman-the-ogre/7990030743/" title="nuMaps problem 1 by Matt The Ogre, on Flickr"><img src="http://farm9.staticflickr.com/8178/7990030743_defe616293.jpg" width="500" height="306" alt="nuMaps problem 1"></a>

    But when I try to add it I get a message that I should be using Garmin Lifetime Updater on my Mac. I am using that -- I have two other GPSes with lifetime maps that work great through that.
    [​IMG]
    nuMaps Problem 2 by Matt The Ogre, on Flickr

    The thing is I _know_ the map is out of date -- Garmin.com wants to sell me the new one!

    Lastly, if I try to add the Montana to the Lifetime Updater program I get this:
    [​IMG]
    nuMaps Problem 3 by Matt The Ogre, on Flickr

    I've written to Garmin today -- but they are closed. I'm leaving on Monday morning for a trip to Utah.

    Any advice?
    #1
  2. Twilight Error

    Twilight Error Going nowhere slowly

    Joined:
    May 18, 2002
    Oddometer:
    22,812
    Location:
    The Submarine Mines
    Did you buy the DL version of the CN mapset? If so, chances are EXTREMELY good you've got the latest edition. Even if your map is one rev back, it won't make a huge difference. Go on your trip and deal with it when you get back.
    #2
  3. Emmbeedee

    Emmbeedee Procrastinators

    Joined:
    Mar 19, 2008
    Oddometer:
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    Location:
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    If the OP bought the download version, that would not be good news from the Lifetime Update point of view. The Download and SD versions can't be upgraded. Lifetime Updates don't apply to those two map types.
    #3
  4. Twilight Error

    Twilight Error Going nowhere slowly

    Joined:
    May 18, 2002
    Oddometer:
    22,812
    Location:
    The Submarine Mines
    Okay, point taken. I'd still let the problem sit until the trip is over, its not like the lack of an absolutely up-to-the-moment map is going to make a dent in an adventure - people have been having adventures without maps for thousands of years....
    #4
  5. Emmbeedee

    Emmbeedee Procrastinators

    Joined:
    Mar 19, 2008
    Oddometer:
    10,112
    Location:
    Near Ottawa, ON, Canada
    I don't disagree on that point.
    #5
  6. lexluther11

    lexluther11 Ride,Eat,Rest-Repeat

    Joined:
    Feb 21, 2010
    Oddometer:
    1,240
    Location:
    Vancouver, BC, Canada
    The best thing to do is log into your account and have your GPS plugged in and call them. I had a problem similar to you and they fixed it on the phone.
    #6