Help - Garmin Montana 680T Freezing and Crashing

Discussion in 'GPS Tracks - Oz and Kiwi Land' started by Perentie, Dec 18, 2015.

  1. Perentie

    Perentie Adventurer

    Joined:
    Dec 17, 2015
    Oddometer:
    61
    Location:
    Sunshine Coast
    G'day,

    Can anybody help or give me some advice on how to get my new GPS to work. Every time I try to load a route that's been created in Basecamp or on the unit itself, the unit (Montana 680T) either turns straight off or the screens freezes requiring the battery to be removed. The unit was purchased at Jonny Appleseed in Annerly Brisbane mid this week. I had problems with that unit and contacted them to arrange a replacement. They quickly conceded that the described issues were a faulty machine and offered a replacement. Replacement received today! Same F-ing issues.

    Is it me dong something wrong or is it the machine? Any help or advise appreciated before I throw this thing out the window....

    Cheers.
    #1
  2. dunc

    dunc coddiwompler

    Joined:
    Dec 26, 2010
    Oddometer:
    2,371
    Location:
    NSW
    dont have 1 of them
    but
    has it got the latest firmware in it
    thru garmin express
    heres a link to the adv gps forum
    http://advrider.com/index.php?forums/mapping-navigation.37/
    maybe look thru there to see about the 680 if someone has started a thread or ask there as will probably get more answers

    maybe just something silly
    #2
  3. tundradirtbiker

    tundradirtbiker Been here awhile

    Joined:
    Aug 5, 2009
    Oddometer:
    668
    Location:
    Oregon City
    The 650T is discontinued for the 680, but the specs look almost identical. I have had no luck with routes on my 650T. They cause issues as you described. I use tracks only, with far fewer issues. You can reset the gps in setup, or master. Reset it using light pressure on the screen pushing the power button. You will not lose tracks. You will lose screen preferences for 'drawer' icons and the machine defaults to power, back light, etc settings it came with.
    I only carry trip tracks and delete anything else on the gps- including pictures. It helps to start with a reset, so you don't have to do it on the trip.
    Garmin will tell you non-garmin maps cause problems. Don't know.

    One thing that really helped the GPS process better with fewer glitches is a hi-performance 16 gig chip. The cheap chip caused most of the crapping out. Using google to look up your issues is faster than searching forums from scratch.

    Good luck and save the serious cussing for basecamp. Been down under & loved it.
    #3
  4. Perentie

    Perentie Adventurer

    Joined:
    Dec 17, 2015
    Oddometer:
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    Location:
    Sunshine Coast
    Gday Dunc,

    I asked the bloke at JA GPS to make sure the latest firmware was installed before I got there to collect it (on the second unit). I would only be assuming he has installed it as I haven't checked myself. Cheers for the link to the gps forum, ill try there as well.

    Cheers.
    #4
  5. nevgriff64

    nevgriff64 ɹǝpun uʍop ɯoɹɟ buıɥɔʇɐʍ Super Moderator

    Joined:
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    Location:
    Melbourne Australia
    Welcome to the Forum Perentie.

    I'll move this over to the Australian GPS Forum for you. Plenty of good information for you to read - hope it helps.
    #5
  6. Perentie

    Perentie Adventurer

    Joined:
    Dec 17, 2015
    Oddometer:
    61
    Location:
    Sunshine Coast
    Thank you....
    #6
  7. Hoots

    Hoots Long timer

    Joined:
    May 16, 2011
    Oddometer:
    3,936
    I've got a Montana 650T and have never had any problems with it - used a lot

    Check the firmware, but if the problem persists then just send it back to JA - ask them to sort it out, or send another one - and this time ask them to check everything works before shipping it
    #7
  8. Perentie

    Perentie Adventurer

    Joined:
    Dec 17, 2015
    Oddometer:
    61
    Location:
    Sunshine Coast
    G'day Hoots,

    Are you mostly navigating and plotting with tracks or as routes in your 650T?
    Yeah if I cant get it sorted buy Monday I'll have to get JA to have a look at it again. I'm fast running out of time as I'm heading of on a solo run to the Vic high country on the 27th of Dec and seeing as this is the first time using GPS to navigate I wanted to make sure it was reasonably dialled in.

    Regards,
    #8
  9. Gimme 2

    Gimme 2 wheels , with nobs

    Joined:
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    Location:
    still looking
    Are the settings factory.
    #9
  10. Perentie

    Perentie Adventurer

    Joined:
    Dec 17, 2015
    Oddometer:
    61
    Location:
    Sunshine Coast
    G'day,

    Yeah they were factory settings. The GPS was brand new yesterday!
    It appears that I may have sorted the issues after following all of the above suggestions. It looks like I shouldn't have taken JA GPS word for downloading the latest firmware
    Thanks for your replies and suggestions fellas.... Just a matter of sorting a route now and fitting the new tyres before Christmas. Leaving Buedesert 27th of Dec and hopefully be somewhere in Vic by the 31st.

    Cheers....
    #10
  11. Hoots

    Hoots Long timer

    Joined:
    May 16, 2011
    Oddometer:
    3,936
    I use tracks offroad, but navigate to them - ie don't just display the track on the map

    Use routes more in the car

    No problems in either scenario - for most people, it's the most bombproof unit out there
    #11
  12. Gimme 2

    Gimme 2 wheels , with nobs

    Joined:
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    Location:
    still looking
    Take a map:D or 3 aswell
    #12
  13. tundradirtbiker

    tundradirtbiker Been here awhile

    Joined:
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    Oddometer:
    668
    Location:
    Oregon City
    If you run the screen protectors, they expand in direct sunlight and press unwanted commands on the GPS. Advantage for Ralley setups as they have some shade benefit. Put gloves over the screen helps when stopped, or even tipping the screen angle with a RAM ball setup. I remove the GPS it's rugged mount going into a restaurant w/o shutting down. (machined a knurled knob for quick removal).
    #13
  14. DynaMax

    DynaMax n00b

    Joined:
    Jun 3, 2015
    Oddometer:
    9
    Location:
    Perth SW Western Australia
    Hi,

    I have the new Montana 680T, yes mine also crashes a LOT
    I haven't had a chance to go out track chasing yet, but will ride along and pick up tracks soon.
    One of the main crashes I encounter is when out in more remote areas, and try to GPS/navigate using the road, the unit appears to work, tells me to make a turn, I ignore it (because I know the other preffered route) i drive less than 100Mtrs, and bang it locks up completely... Battery out reset.

    I've kinda fixed it by unloading some of the additional Maps... now it only frezes/crashes every once in a while.
    I don't know if it helps, but I do know how frustrating it is for you, so good luck and let me know if they work it out for you (PLEASE)

    Enjoy.
    #14
  15. Rider 101

    Rider 101 Highly paid idiot

    Joined:
    Feb 8, 2012
    Oddometer:
    2,037
    Location:
    Under a southern sky
    I have been using the 650T for a few years without fault. I map a "route" as a track using Memory Maps for NSW and then load to the Montana. No issues with freezing.
    #15