So I need a new helmet. Currently have a Zeus but it is getting worn and the trim is broken. I like the fit of Arai so I was looking at the XD4 in a 2 colour, white with black stripes. I live in Adelaide which being the sleepy small place it is, there aren't any, only plain colours. I found one on eBay from roadridersheaven (really MXfactory in QLD) and ordered it. After many emails they finally sent it. Except it was the wrong colour, an all grey, $100 cheaper than the 2 colour and what I paid! They said to send it COD back to them and they would send the right one back. We'll that never happened, I sent the wrong one to them and only heard promises from them and no helmet. I had to get a refund after opening a dispute with Paypal (their payment even bounced once) which all took about 3 weeks. When I ordered it their ebay rating was 98.6%, a bit more than a month later and it is down to 78% - scary! I still need a new helmet. Adelaide still only have plain colours. So I went to an online store that has been around for years - TeamMoto (motorcycle superstore). They had one advertised so I sent an email to check that they had it in stock which they replied YES. So I ordered it and after about 3 days it arrived. The wrong colour :huh I couldn't believe another store had made the same F***wit mistake I have a close look on the Arai box and I see that the TeamMoto sticker says that it is a White/Black one but the sticker is only partially on, revealing the original Arai sticker underneath which says White. FFS can't they read? Are there any regular online motorcycle stores that aren't idiots? They are both in Queensland, surely it isn't a Queensland thing? I note that the specialist Adventure stores in Australia have always been great to deal with. Anyway, that's 2 stores off my shopping list and a heads up to any one thinking of buying either of these two. I've sent an email to TeamMoto offering either to send the correct one or give me $100 back and I'll keep the plain white one, which will be a pity because I could have supported a local store for that. Another argument for changing the Standards to accept snell or the eu standard so we can shop from suppliers that are good.