HT-Racing "customer service" sucks

Discussion in 'Thumpers' started by helienduro, Oct 5, 2011.

  1. EdGear

    EdGear Edventurer

    Joined:
    Oct 31, 2008
    Oddometer:
    571
    Location:
    Bay Area, CA
    Annealed the old crush washers, will do on the two finger tight.
    #21
  2. EdGear

    EdGear Edventurer

    Joined:
    Oct 31, 2008
    Oddometer:
    571
    Location:
    Bay Area, CA
    If you've read through this thread I wish I could change the title of the original post.

    While I was initially caught up in the service question, from my first impression, I have been able to find good support for HT Racing product from;
    inmates here, thanks Crazybrit,
    from HTR dealers, thanks Chris Blais at Blais Racing Services and
    from Bill Sr. and Bill Jr. at HT Racing, thanks Bill Sr. and Bill Jr.

    I got responses from my HTR web queries and voice mails within a day.

    I was able to get installation instructions, got help figuring out what I needed and was able order the parts.

    Now I'll be able to get out and enjoy the HTR parts that make my RFS a better bike; HTR Power Header, Velocity stack, Powervane and now Oil Cooler.

    For disclosure I am not affiliated with HTR but appreciate their work.
    Ed
    #22
  3. RuckedUp

    RuckedUp Long timer

    Joined:
    Jun 21, 2010
    Oddometer:
    1,099
    Location:
    Savannah, GA
    I asked for a copy of the install instructions on computer format and was told to send them a SASE! Really!!!! I'm done doing business with the 1970's:puke1 Does anyone have the install instructions in .PDF format?
    #23
  4. twinrider

    twinrider pass the catnip

    Joined:
    Aug 20, 2002
    Oddometer:
    9,619
    Location:
    日本
    Just ask a mod to do it.
    #24