Hmmm. Hundreds of complaints? My Google Foo seems weak today - I searched a bit and the only complaints I could find were from you. So, was it really a widespread issue? I haven't read a lot of complaining about it. Personally I disliked a lot of things about the Latitude and the Badlands but the collars were actually not too bad - but I also have a neck so that fits together ... Unfortunately I also have shoulders and no waist and no hips to speak of, so the Klim gear in general doesn't fit me well.