KTM Motorcycle Job, Work from Home

Discussion in 'Vendors' started by SpeedySlippers, Apr 14, 2017.

  1. SpeedySlippers

    SpeedySlippers Adventurer

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    Hey there folks!

    I was just listing some of our open job recs online and realized there may be some great fellow forum members out there looking for their next thing.

    This one is pretty awesome, in that you can work in the moto space and do it from the comfort of your home. Especially cool if you're into KTM's :)

    Details:

    KTMTwins.com is growing fast and is adding to our knowledgeable support team. We're looking for upbeat, enthusiastic riders who love interacting with people daily, have strong phone and email skills, and ideally have experience in a support role (though not required).

    This role is a perfect fit for someone who has knowledge and experience with KTM's as many of the questions you will get require some level of brand specific knowledge.


    Your daily tasks would include answering support calls and emails related to parts and Accessories, bike figment, order status etc.


    This is a full-time, long term job and we’re hiring immediately. Pay ranges from $15-18/hr depending on experience. Perks beyond pay include employee discounts on almost all of our product catalog after your first 6 months of employment.


    If you or anyone you know would like to get involved in a high-growth, high-energy, young business just email us: brondello (at) ktmtwins (dot) com. In the email please include why you think you'll be a great fit and some details about your riding/bike experience. It's important to is that all of our support staff are experienced knowledgeable riders.


    Qualifications


    Musts:

    • Extremely comfortable using Google Suite: gmail, google docs, etc.
    • Strong phone and email skill is required
    • Strong email and phone ettiquitte
    • Fast typist (we'll have you take a basic speed test)
    • Reliable home internet connection
    • Love KTM's, riding, and talking to other riders
    • Comfortable staying calm and positive when handling frustrated or confused customers.

    Nice to haves:

    • Experience in customer facing positions
    • Experience in a support role
    • Be able to adapt to process changes and desire to iterate and improve on your own.
    #1
    Unstable Rider likes this.
  2. Lesharoturbo

    Lesharoturbo Nerdly Adventurer

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    Neat idea, but won't fly here in Austin. Night stockers at HEB get $14.50/hr to start. DQ and In & Out start at $12/ hr.

    $10 -$13/he to start is more like a hobby than a job.
    #2
    greasyfatman likes this.
  3. SpeedySlippers

    SpeedySlippers Adventurer

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    Thanks for the feedback. We actually changed the listing based on feedback like this to now be $15-18hr depending on experience.

    Hopefully this sounds like a sweet job for the right person.
    #3
  4. Bigbore4

    Bigbore4 Been here awhile

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    Work from home or work remote?

    Insurance Benefits?
    #4
  5. SpeedySlippers

    SpeedySlippers Adventurer

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    Work from wherever you'd like so long as you have reliable internet and hours.

    We're still a small team (though growing quickly) so no benefits yet but it's something we aim to grow into.
    #5
  6. Bigbore4

    Bigbore4 Been here awhile

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    Cool gig for a younger guy then. I am retired but not yet 60. The only reason I would consider working would be for health benefits. Other than that, life be pretty good.
    #6
  7. Moose Dog

    Moose Dog Trouble maker

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    No decent educated mechanic would work for 18.00 an hour, 35.00-40.00 an hour is what a good mechanic would demand.
    #7
  8. Bultaco206

    Bultaco206 Back-to-back motos suck

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    As someone that works in the industry I can tell you that a basic CS rep is already in the mid-teens per hour (with basic benefits) and that's without much technical knowledge. The techs I know that do phone work for big boys are a grand a week, with significant benefits & bonuses, minimum.

    The person working the phones dealing with the mentality of today's consumer can quickly make or break you as it's the first point of contact. It's the last place you should skimp.
    #8
    Barry likes this.
  9. Doctor Zed

    Doctor Zed Resident

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    What's that got to do with the price of cheese?:wave

    "Your daily tasks would include answering support calls and emails related to parts and Accessories, bike fitment, order status etc."
    #9
    kwb377 likes this.
  10. Schmokel

    Schmokel Riding gear saved my life.

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    heh. Besides the KTM niche you pretty much explained what I do now. Throw in $30/h, full benefits, and 6+ weeks of vacation a year and you've got my interest. :D
    #10
  11. Moose Dog

    Moose Dog Trouble maker

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    My at home part time shop rate is 65.00 an hour and I stay plenty busy and not just KTM's.

    [​IMG]
    #11
  12. Bultaco206

    Bultaco206 Back-to-back motos suck

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    That's not an Harley.
    #12
  13. Doctor Zed

    Doctor Zed Resident

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    I understand that, but this job seems to be a customer service type gig.
    Hence "Your daily tasks would include answering support calls and emails related to parts and Accessories, bike fitment, order status etc."

    Now we should probably stop clogging up this poor guys thread:deal
    #13
    kwb377 and twobarb like this.
  14. 2 SPOT

    2 SPOT Sehnsucht

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    geez, i'm in the wrong state, I thought the starting pay was pretty good.
    #14
  15. twobarb

    twobarb Adventurer

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    I'm happy to see KTM twins making a comeback. Keep up the good work.


    Sent from my iPhone using Tapatalk
    #15
  16. SpeedySlippers

    SpeedySlippers Adventurer

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    Thanks twobarb! :)
    #16
  17. Spam16v

    Spam16v Squid Rocket

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    Everyone's a critic. If I were a college student (the young kind) I'd jump at this. Fill a few hours on some odd days and make a few bucks. I recently turned down an opportunity with a startup because I was scared, but the right guy in the right position might fit right in and grow with the company. Unfortunately that's not me right now, but best of luck on the hunt for a warm body.
    #17