Montana keeps shutting off help please

Discussion in 'GPS 101 - Which GPS For Me' started by Kerschbaumer, Sep 21, 2017.

  1. Kerschbaumer

    Kerschbaumer Been here awhile

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    Currently on the road toward south america. I have a montana 650 in a powered cradle mounted onto my lynx fairing on my ktm 690. Unit always shuts off a minute or so down the road. When i take it out and leave in my tank bag on battery power it is fine. To see if it is the cradle, i taped off the contacts and reinstalled into cradle and ran on battery power (and i used both the rechargable battery and AA energizers). And it still shuts down. Granted here is some vibrations at the top of the lynx fairing but i called garmin support and they said there is no internal switch or shutoff when vibrations are present

    Heading into mexico soon and i am really bamboozled

    Thanks in advance
    [​IMG]


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    #1
  2. EnduroRdr

    EnduroRdr Woods Racer & D/S Rider

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    Sounds like the immediate solution is leave it in tank bag. Under the map screen.
    Can you route your power cable to it in tank bag?


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  3. DRONE

    DRONE Dog Chauffeur

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    Montanas have their quirks. My guess is that it has something to do with sunlight hitting the screen. By any chance do you have a scratch protector overlay on the screen? If yes, peel it off. Might be the whole problem right there. Then again, might not.
    #3
  4. shu

    shu ...

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    Take a foam ear plug or a folded up piece of paper (I use both) and stuff it inside the battery cover to hold the battery in tight. Many people have had power supply problems due to a loose fit there.

    ............shu
    #4
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  5. wbbnm

    wbbnm Long timer

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    +1 In my ~ 20 year experience Garmin GPS devices have had a chronic problem with shutting down due to batteries bouncing around. Happens even when the device is connected to external power.
    #5
  6. Kerschbaumer

    Kerschbaumer Been here awhile

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    Thanks all. Will try all suggestions. Tank is working for now but have tostop to see because of glare
    #6
  7. ohgood

    ohgood Just givver tha berries !!!

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    duct tape around each battery.
    #7
  8. Ogre_fl

    Ogre_fl Long timer

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    Will it run without any batteries in the powered mount?
    #8
  9. Kerschbaumer

    Kerschbaumer Been here awhile

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    I tried the ear plug trick and it didnt work

    Great ideat o take batteries right out will try that tomorrow. Really dont want to take off screen saver as the unit is going to be used every day all day for next year but if it comes to that will try. Sorry for late replies all. We r in the bush with limited access to wifi


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  10. Kerschbaumer

    Kerschbaumer Been here awhile

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    Took batteries out and also no improvement, same problem. I feel like i have worked through all the options by now


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  11. wbbnm

    wbbnm Long timer

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    I had this problem with my 60cx. I could fix it by taking the back off and cleaning and bending the spring loaded metal contacts between the power board and the electronics board.

    I have no idea if this is applicable to the Montana. Probably unlikely since removing the batteries doesn't help.
    #11
  12. Kerschbaumer

    Kerschbaumer Been here awhile

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    the springs in my unit are pretty good and for sure make positive contact, mystery continues
    #12
  13. ramz

    ramz Professional Trail Rider

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    Have you tried someone else's Montana in your mount?

    :ricky
    #13
  14. chrisjk

    chrisjk Been here awhile

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    I believe my Montana failed owing to vibration breaking an electrical connection somewhere inside. It now works on my road bike bit not on my single cylinder CCM where it works intermittently.
    #14
  15. bajabob450

    bajabob450 n00b

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    I've had the same problem with my Montana 650, even had 1 replaced under warranty. Tried all the same things you tried plus even changed the garmin powered cradle with no luck. It seems to work ok on my adventure bikes (KTM950SE & Honda Africa Twin) as long as I don't jar it around too much. Will not work more than a mile or so on my XR650r or CRF450x. I've spent a lot of time on the phone with Garmin support and they say they haven't had any problems like this with other montanas but I find that hard to believe.
    #15
  16. Kerschbaumer

    Kerschbaumer Been here awhile

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    Dont have access to another montane.

    Chris:Bob- sounds exactly like what you have going on. I ordered a ram mount to try and isolate the vibrations. Otherwise it doesworkwell in my tank bag, i just cant see it for the glare. Garmin offerred a replacement unit at half price bit i agree same thng might happen. We r now at southern most dealer in new mexico before we cross border to diagnose if maybe my bike has some excessive vibrations
    #16
  17. loph917

    loph917 Beard Bros Racing

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    does it just 'power off' or does it flash the screen saying that external power has been lost and it will shutdown in 30 seconds? if you have an intermittent connection to the cradle it'll give that warning and then disappear if power is reapplied/lather/rinse/repeat. if you remove the battery from the unit it's an immediate power off no warning. since you've seemed to rule out the cradle i'd bet a lose connection somewhere inside the unit itself. i'd get it swapped out before heading out of the country.
    #17
  18. Kerschbaumer

    Kerschbaumer Been here awhile

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    It just shuts off, no warning - concensus seems to support your thought - internal loose connection. I an thiking we will proceed with old unit in tank bag - have 2 phones and maps as back up. May do a Capt Ahab and smash my stanic compass.
    #18
  19. DesertPilot

    DesertPilot Been here awhile

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    Is the battery itself OK?
    #19
  20. Kerschbaumer

    Kerschbaumer Been here awhile

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    yup - works outside the cradle - and same thing happens with AA's in it or if I take out all batteries and run it in th cradle - I have relented to the fact that it is internal, I think
    #20