Easy guys. This is a awesome disscussion about Cycleport. I want to thank mdloops for sharing his experiance with us. He has allways been open and honest about what has happend and I haven't seen him say anything other than what he has experienced. I own a Cycleport jacket and I am awaiting my pants from them. I am sasitified customer. Though I have things with my jacket I would like to change and when the riding season gets over I will send my jacket back to them for a few modificatons. Since Cycleport points you to this sight for disscussions on how good their gear is, this is also the proper place to have discussions on the problems with their gear or their service. I wish mdloops would have not had his problem with them. I have also seen a couple other posts on this site that have had conserns with Cycleport also. Sadly to say that Cycleport lost one customer ie. mdloops and his problems with Cycleport show that they are human also and make mistakes.