Motoport gear

Discussion in 'Equipment' started by racecar, Apr 25, 2012.

  1. Wayne at Motoport

    Wayne at Motoport Been here awhile

    Joined:
    Jul 14, 2006
    Oddometer:
    102
    It is impossible to make every customer happy, Ricky's is one of these customers. Since I'm the only one to give the other side of the story, following are my brief replies to Ricky's lies and exagerations in red:
    If I had just one customer a year like Ricky I would shut down my business. Just go to the Search window here on advrider, type in Motoport or Cycleport and read thousands of stories from happy customers. Hundreds of stories from customer that have crashed in our gear with little to no injuries. After crashing in some cases numerous times and the gear still holding up. These stories validate my cliams, and prove that Motoport makes by far the best motorcycle apparel in the world.
    #21
  2. NoVa Rider

    NoVa Rider Long timer

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    Nov 6, 2006
    Oddometer:
    3,009
    Glad you weighed in. Figured Ricky was a bit disgruntled. . .. :cry
    #22
  3. Kainic

    Kainic Almost there

    Joined:
    Oct 14, 2005
    Oddometer:
    391
    Location:
    SW, CT
    I talk from first hand experience. Motoport gear saved my hide when I had a front tire blowout and was sliding down the road.
    #23
  4. TallRob

    TallRob Long timer

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    Apr 13, 2010
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    1,395
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    Agoura Hills ,Ca
    Funny,. I crashed at about 55mph and while my airmesh took a beating. It didn't, "burn through"......In fact the accident happened on a Sunday. I sent the gear for repair on a Monday and I got it back on the following Friday...........Now thats some awesome customer service!

    Note: Wayne, if you are reading this. Its nice that you have improved the website. But, have someone check it for dead links and spelling errors (which are plenty).
    #24
  5. go gonzo

    go gonzo The Mustard of Pants

    Joined:
    Aug 7, 2011
    Oddometer:
    192
    Location:
    Los Angeles
    I'm happy with my one-piece.
    [​IMG]
    It's the only pic I've got.
    #25
  6. jknight611

    jknight611 Adventurer

    Joined:
    Nov 15, 2009
    Oddometer:
    78
    Location:
    South Coast of the USA
    Have about 60,000 miles on my Marathon mesh jacket and the pants, no problem, cool (er) in the hot, warm with the layered liners. I bought a set of the pants for my wife, like and trust them that much!! Never been swimming with mine but it seems to dry fine... Only one thing, if you are a dual sport rider (or faller) the open mesh seems to hold the dirt in the mesh more than other suits I own. I just rinse with a garden hose when I return home. It is a "I'd buy again" category.

    Jay on the South Coast:norton
    #26
  7. TallRob

    TallRob Long timer

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    my eyes my eyes!!! They burnnnnnnnnnnnn
    #27
  8. frog13

    frog13 Long timer

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    Feb 10, 2007
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    Location:
    SW Ohio
    Yea,I'm glad Wayne posted also!.
    #28
  9. smoky

    smoky Been here awhile

    Joined:
    Apr 12, 2004
    Oddometer:
    328
    Location:
    Salmon Arm BC Canada
    Kevlar mesh jacket, stretch Kevlar pants.

    Best gear I've owned. :clap

    Wayne was easly to work,with too.
    #29
  10. rickypanecatyl

    rickypanecatyl SE Asia adventure tours

    Joined:
    Jan 21, 2008
    Oddometer:
    1,190
    Location:
    Kuala Lumpur, Malaysia
    Wayne actually hasn't looked at my gear - he wont. When I tell him for instance the velco is falling off, (and I am looking right at as it is in my hands) he tells me it is not because a.) he uses the best velcro on the planet and b. he just got a suit in to restitch the velcro after 27 (I think is what he said) years.

    Of course I tried to return the gear before the crash.

    And really important is that Wayne's gear is so, so much better than nothing! I absolutely believe you Kainic when you say it "saved your hide" - it made a HUGE difference when I crashed as oppossed to wearing nothing. However, as far as my shoulder and elbow, a cheap Joe rocked jacket THAT FIT certainly would have done better for impact protection. Wayne often doesn't get it right the first or second time even when he does the measuring himself. How big of a deal that is certainly depends on if it is a primary suit or a second/third suit, or how far away from him you live.
    Ordering from him is not like going into a shop where you can try on a jacket and see how it fits.

    For me, since I didn't "bow" to Wayne and admit that his sizing mistakes were really mine quickly enough he wouldn't work on it. As far as armor placement goes he insists anyone in my country could get it altered in 5 minutes and tells me it not true when I tell the reality is I"ve been to about 20 taylors and no one wants to work on that fabric.

    So Wayne's gear is definately better than nothing, but of course it's not the only stuff out there, it's not the best stuff out there, it certainly is not the most comfortable out there, and you'd be high to think it's going to fit better than something you can try on and judge then and there how it fits. But you do get to pay more for it though! :lol3



    Here's a motoport airmesh (according to Wayne stronger than the stretch) after a 40 mph dump. The owner had a good attitude and thought Wayne's gear did pretty all right FOR A MESH JACKET. Of course it's better than a flannel shirt! And its probably as good as many other mesh jackets. It just isn't the best stuff out there, and certainly not the best for the money.

    [​IMG]

    Here is my burn thru that happened at about 40 mph. Wayne says this damage isn't serious and that what burned thru is not the abrasion part of the jacket. I find that to be bogus as what is left feels very thin, and if that thin stuff is what is protecting our hide and next to our skin why wouldn't he leave that heavy, nasty uncomfortable shell off?

    [​IMG]


    I'm taking the time to post this as Wayne is a semi snake oil salesman and I'd rather not see others get burned by him. I say "semi" as his product is a legitimate product that does something but it's not nearly as good as he claims, ECSPECIALLY in comparison to all the other gear that is out there. As you can see from his previous post, he tends to not only exagerate what his product can do but really dis all the other gear out there on the market leaving you a moron if you chose anything else.
    #30
  11. TallRob

    TallRob Long timer

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    Agoura Hills ,Ca
    Playing devil's advocate here. What if this guy is so off his rocker that the famous damage that we see were "enhanced" for argument sake? Belt sander anyone?
    #31
  12. BeachMoto

    BeachMoto Been here awhile

    Joined:
    May 30, 2008
    Oddometer:
    697
    Location:
    Va. Beach
    This is a 3 or 4 year old fight. Ricky and Wayne have been going at it for a while :norton
    #32
  13. It'sNotTheBike

    It'sNotTheBike Banned

    Joined:
    Jul 20, 2011
    Oddometer:
    704
    Whether Ricky's story is true or not, the way Wayne chose to respond makes it look distinctly like Wayne
    might not be enjoyable to deal with in the event there was a significant difference of opinion between
    the customer and Wayne.

    If I were in Wayne's position, I'd have given Ricky a full refund and smiled while I did it, even if it meant
    I lost money. But then I am aware how important it is to avoid scenarios such as the one we have here
    between Ricky and Wayne, precisely because of the damage that can be done by one disgruntled customer.

    Aside from that, wow, this stuff has all the styling of a grocery bag.
    #33
  14. It'sNotTheBike

    It'sNotTheBike Banned

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    Jul 20, 2011
    Oddometer:
    704


    :rofl

    That was pretty good, TrophyMike.
    #34
  15. NoVa Rider

    NoVa Rider Long timer

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    Nov 6, 2006
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    3,009
    If ricky is whining about that less than dime sized abrasion on his blue/black jacket after a 40 mph get off, I think I've heard enough. . ..

    I've concluded that ricky is an :asshat.

    That is all. :thumb
    #35
  16. levain

    levain STILL Jim Williams

    Joined:
    Oct 29, 2005
    Oddometer:
    7,680
    Location:
    Providence, RI
    I agree, but also really respect Wayne for putting himself out there. No doubt, refunding the $$ would've defused the situation.
    #36
  17. NoVa Rider

    NoVa Rider Long timer

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    #37
  18. SantaRosa

    SantaRosa I'd rather be lost

    Joined:
    Jul 8, 2011
    Oddometer:
    214
    Location:
    Santa Rosa, California
    Plus One

    So if this has been going on for years why wouldn't you just refund the money and be done with it. So much effort in just avoiding making Ricky happy. I've a Motorport I bought on the FM and I really like it and would buy another perhaps direct but seriously customer service is as important as the product.

    Only Wayne and Ricky know the whole story, both sides. Wayne has the right to refuse service like anyone else.
    #38
  19. frog13

    frog13 Long timer

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    Feb 10, 2007
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    SW Ohio
    Customer service is important!.....but,big difference in stating your experience,be it a good experience or bad vs. going on and on and on and possibly slandering a person.Never give into service extortion....once it starts,others follow.
    #39
  20. TallRob

    TallRob Long timer

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    Agoura Hills ,Ca
    thats what that guy is doing to Wayne,,,,,,,,he is using this forum to extort..........Thats why I no longer trust a word he says.
    #40