I ended up in VT on business and decided to rent a bike instead of a car. What a great choice, and both Eric and Spenser were responsive to all my questions. It was very easy to navigate the web-site, reserve my bike, and Eric even picked me up at the airport an hour after the shop closed. I rented the BMW F650GS, and it was in great condition, clean, gassed, and ready to go. Eric helped me with a suggested route, stored my bag I wouldn't be needing, and sent me on my way. I couldn't have had a better experience, and would definitely recommend them to everyone. I'll be back next time I'm in VT. Vermont is an awesome place to ride. Great roads, with few cars and few stop signs. I even saw a VT moose! I wish I had more time to explore.