My Zumo 550 just died today. What to do next?

Discussion in 'Mapping & Navigation' started by Andrew011, Nov 21, 2017.

  1. Andrew011

    Andrew011 Tourist

    Joined:
    Aug 9, 2012
    Oddometer:
    98
    Location:
    The Hague, Netherlands
    Today my Zumo 550 simply died. I can not power it up anymore. I tried to remove the battery - won't work. USB power - doesn't work. Removed the SD card - no.

    I live in the Netherlands so I am not sure if there is a way to send the piece to the factory for repair and if that would pay off (price?).

    The other alternative is to buy something else. The dealbreakers for me are:
    1. I must be able to plan the routes in BaseCamp and import them into the GPS unit.
    2. GPS unit must constantly record the movement and I have to be able to download the GPX track into Basecamp.
    3. I must be able to put the custom POI from a file (I am referring to about 3000 POI's of speed cameras and red light cameras).
    4. No small letters and numbers.
    5. I must be able to use the Openstreet maps (I could do so with my Zumo 550).
    6. I don't want to pay more than 400 EUR. Second hand is ok (but in that case, the limit is 250 EUR).

    For everything else - I don't care (bluetooth, music, etc)

    The third idea is to go with a 2nd hand 660 and if no other unit passes this criteria I would do so...


    Does anyone have an idea?
    #1
  2. HarveyM

    HarveyM Been here awhile

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    Garmin will not repair the 550's anymore; At all.
    In North America there's the Palm Dr. who works on Zumo 550's including 'sudden death syndrome' (27 euro base, 17 euro +shipping), plus 10 euro to replace the internal battery:
    http://www.palmdr.com/cart/garmin-zumo-450-and-550-repair-service-p-141.html

    If you can find another cheaply, buying a 550 would mean you wouldn't need to change your mount & wiring....
    #2
  3. skates04

    skates04 Adventurer

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    I really like my Garmin Montana 610T with my rugged mount. They are a bit spendy but used go for a fair price.
    #3
  4. Andrew011

    Andrew011 Tourist

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    Interesting. I never considered Montana as a model. Looking at the photos it looks like it can be used on a motorcycle, although I am not sure that it is designed specifically for that, maybe I am wrong. I don't really get the difference between Montana and Zumo from the perspective of a motorcyclist. It looks like Montana is focused on a different kind of maps.
    #4
  5. Andrew011

    Andrew011 Tourist

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    I think that the majority of 550s currently being sold are near the end of their lifecycles and am afraid that if I buy another one, it will go soon...

    But that would be the most convenient solution. :)
    #5
    HarveyM likes this.
  6. HarveyM

    HarveyM Been here awhile

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    #6
  7. Andrew011

    Andrew011 Tourist

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    Now they sell only 595 and 395 (and numerous variations of 3xx which are different in who knows which way, probably only maps).

    595 is too expensive, I don't see the justification for the price. and 3xx looks OK, but there are reviews saying that the letters/numbers are too small to be used. And it is questionable if I can import the planned tracks from Basecamp...

    Montana is focused more on offroad things, so I am not sure that it would be perfect for what I need (motorcycling). Maybe it is, who knows.
    #7
  8. ohgood

    ohgood Just givver tha berries !!!

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    $30 waterproof, 5" display smartphone from Walmart (are you guys lucky enough to not have Walmart over there? ) clicks those boxes.
    #8
  9. Andrew011

    Andrew011 Tourist

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    No, we don't have Walmarts here. :)
    I never managed to integrate my Android mobile with Basecamp, BTW.
    #9
  10. webmonstro

    webmonstro A Aventura Continua....

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    Export as gpx . Send to phone import
    #10
  11. Emmbeedee

    Emmbeedee Procrastinators

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    The Montana in Nuvi mode works very nicely on road or off. It can be used in Landscape or Portrait mode, and it has a very inexpensive mount system.

    I can't think of a better gps for bike use, regardless of the cost.
    #11
  12. ohgood

    ohgood Just givver tha berries !!!

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    congrats, walmart isn't exactly a great company :-)

    there isn't much to 'integrate' between android / ios and basecamp. you basically make your routes/tracks/waypoints/overlays/whatever and export it, then drag n drop (usb) or bluetooth/wifi/email/etc the files to the phone. just regular file transfers, nothing requiring extra software or syncing :-)
    #12
  13. Andrew011

    Andrew011 Tourist

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    Now I feel a bit stupid :) because: which software do you use for navigation according to the gpx you made in the BaseCamp? I assume Google maps, but I didn't check if possible.

    This is even better because mobile can have internet connection and keep me up to date with the traffic, etc. I use Waze for address-to-address navigation in the cities (when Ingo by car).

    Sent from my Nexus 6P using Tapatalk
    #13
  14. ohgood

    ohgood Just givver tha berries !!!

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    I usually use Locus or Osmand for gpx tracks. there isn't any need to use basecamp really, they'll handle all that stuff themselves.
    #14
  15. outlaws justice

    outlaws justice On the Fringe

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    Send it here to get repaired

    Short Tronics, INC.
    51612 US Highway 169
    Mankato, MN 56001-6584
    Phone: (612)326-4364
    #15
  16. Andrew011

    Andrew011 Tourist

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    I got back to the solution that doesn't require me to change my habits :) and bought a 2nd hand 660.

    But, I also installed Locus on my phone.. ;-)
    #16
    HarveyM likes this.
  17. DukeMButu

    DukeMButu Minister of Culture

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    Coming to a town near you soon!


    Let me be a "plus-plus" recommendation to these guys. They got my venerable Zumo 220 back in good working order! Very reasonable and fast service.
    #17
  18. DC2wheels

    DC2wheels Castle Anthrax troll

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    Jumping in here- I'll probably be jinxing myself. My 550 has been great since I use it to listen to XM radio. Plus the bike and auto mounts have made it very versatile.

    Thanks for the info on where it could be repaired if necessary! It has survived quite a few Iron Butt rides and hope it keeps on going. But if not........
    #18
  19. Andrew011

    Andrew011 Tourist

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    That is a good solution for you guys in the US.
    For me - to send the device from Europe to the US and back, the price would build up too much, so I just bought another device.

    I don't know if there is anyone in Europe fixing Garmin devices.
    #19
  20. outlaws justice

    outlaws justice On the Fringe

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    It can be done, here are the directions from Chris for those shipping from Overseas

    International shipping - Air Mail is the best choice however it is
    not traceable and can take longer then expected at times. Please DO
    NOT ship to us via UPS from overseas - if you value the package over
    $100 then we will be charged a brokerage fee and we will need to pass
    this charge on to you, many times this is around $25. In most cases
    if you do not value the package over $100 with UPS then there will be
    no brokerage fee but if you have a choice of another method of
    shipping to us then please use that instead.
    #20