New SPOT Promo code?

Discussion in 'Mapping & Navigation' started by Eddy Alvarez, Jun 1, 2012.

  1. SteadyStare

    SteadyStare Adventurer wannabe

    Joined:
    Mar 26, 2015
    Oddometer:
    340
    Location:
    New Mexico
    Yep, I've been with spot for a couple years and just made the switch to the InReach. I'm done with Spot. The dishonesty of the company was enough reason to switch, not to mention the price hike, lower quality service, fewer capabilities when compared to the InReach.
  2. Keithert

    Keithert Long timer

    Joined:
    Jan 6, 2013
    Oddometer:
    1,228
    Location:
    NW suburbs of Chicago, IL
    I got an e-mail today saying my basic plan was no longer available and they would be changing my plan to the enhanced basic plan and charging $199 plus the $15 maintenance fee. Has anyone called and complained to get a lower cost?

    1. A Network Maintenance Fee of $14.99 will be charged to your account.
    2. The Basic Service plan that your SPOT Gen3 device(s) are currently on has been discontinued and will be migrated over to our new enhanced Basic Service plan. As such, your current 1-year subscription price will increase to $199.99 at the time of your renewal.
  3. blueridgegs

    blueridgegs Been here awhile

    Joined:
    Dec 13, 2002
    Oddometer:
    799
    Location:
    Western NC and Middle TN
    I complained about the cost increase and the person I was talking to took $50 off to keep me as a customer.
    I'm sure it's a one and done deal.
    I'm through with SPOT after my subscription is up.
    Keithert likes this.
  4. 71tr

    71tr Been here awhile

    Joined:
    Jun 26, 2009
    Oddometer:
    515
    Location:
    Chicago
    SPOT can officially suck-it.
    No renewal notice, no email, no official notification of any price change or additional fees.
    Only when I noticed a pending charge on my credit card did I realize SPOT was trying to renew my service plan for a total of $256!
    The above noted plan increase, a network maintenance fee and some other garbage fee make up that total.
    I emailed SPOT asking them to reverse the charges as I would not be renewing my service since they failed to provide any notification of plan changes etc. I then went to my credit card provider and filed a fraudulent charge report against SPOT and cancelled the card.
    No response from SPOT.
    ohgood likes this.
  5. SilverBullet

    SilverBullet Been here awhile

    Joined:
    Oct 2, 2009
    Oddometer:
    681
    Location:
    Harmaston, TX
    Easy solution. Don't keep a credit card in your Spot account. Your subscription will cancel, then when ready call to renew if they'll give you the old price. Been working like that for me 3 years now.

    Sent from my SM-G860P using Tapatalk
  6. SteadyStare

    SteadyStare Adventurer wannabe

    Joined:
    Mar 26, 2015
    Oddometer:
    340
    Location:
    New Mexico
    It's not worth playing games with these guys. I switched to the inreach and couldn't be happier. Screw spot, just go buy the older inreach which can be found for cheap these days. I'm not being paid by them to say this, but I actively campaign against spot because of the hell they put me through for several months.
    ohgood likes this.
  7. SilverBullet

    SilverBullet Been here awhile

    Joined:
    Oct 2, 2009
    Oddometer:
    681
    Location:
    Harmaston, TX
    I don't consider a single phone call once a year to renew playing games. But if they every fail to match old pricing I'll be gone also.

    Curious how much you paid for the used inreach unit and how much for annual service?
  8. 71tr

    71tr Been here awhile

    Joined:
    Jun 26, 2009
    Oddometer:
    515
    Location:
    Chicago
    Email response from SPOT quoting the service agreement auto renewal which includes any price increase or additional fees. I called SPOT to cancel service, rep offered $50 refund which I declined then offered $85 credit if I transferred unit to a new users, declined. They relented and claimed to be doing me a favor and cancelled the service and refunded $232 of the $256. I asked if the difference was usage for the 8 days of the new period they said not it was sales tax. I then asked why they wouldn't refund sales tax, no response. I then asked if they were keeping sales tax or forwarding to appropriate taxing authority, they claimed the latter. I'll still push my credit card provider to refund the entire amount as they have no reason to keep sales tax.

    SPOT is a good idea that is reasonably executed, but their coverage area is inferior to other providers and their customer service, auto renewing contracts and exorbitant pricing are just too much to keep me as a customer. Anyone looking for a good condition SPOT III unit?
    ohgood likes this.
  9. 250senuf

    250senuf Long timer

    Joined:
    Feb 17, 2008
    Oddometer:
    3,161
    Location:
    Nelson area, Kootenai, BC, Canada
    Service is monthly, can be changed month to month between plans of different usage levels, even suspended. I'm in Canada so pricing is different. Google is your friend.
    InReach's 2 way capability is a HUGE step up over Spot's "push the button and cross your fingers" service.
  10. SilverBullet

    SilverBullet Been here awhile

    Joined:
    Oct 2, 2009
    Oddometer:
    681
    Location:
    Harmaston, TX
    Pricing is a HUGE step up for me also as currently paying ~$95 for annual unlimited. I ride 2-3 weeks of every month so the start/stop subscription won't work. I did look briefly at their website but seems pricing is ala carte with per use charges. Was looking for a realistic annual amount of what people are actually paying.