NEW Tiger 800 xc DEAD for 3+ months (now resolved)

Discussion in 'Land of the Rising Sun: ADV Bikes from Japan' started by aarlint, Jul 5, 2012.

  1. phillipsrog

    phillipsrog Been here awhile

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    I may have said this before, but I am trying to take the long view. Eventually it will get resolved and I will still have a great bike. I also assume the responsibility of buying from a dealer that's 350 miles away knowing something like this could happen. But one of the reasons I took that risk was Triumph's reputation for reliability.

    What's been disappointing is Triumph's lack of customer service. I've really tried to be reasonable with everybody to work toward a solution, not just bitch about my situation. But all I've gotten from my dealer is "wait until we have this figured out," and they never did. And one e-mail from Triumph saying "take it to the shop."

    I'm taking it the new Idaho dealer this week. They just got their Triumph diagnostic tools. I should know more in a few days.
  2. burmbuster

    burmbuster Long timer

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    I'd say that getting the entire bike replaced after exhausting all other possibilities is pretty good. It would normally take much longer.
    And as far a you tenere, glad you are happy with your purchase. Gauging the motor it has, if your satisfied with that, you must have just moved up from a Vespa. I spent hours riding a tenere and it doesnt have enough power to get out of its own way. I have had two Triumphs and never had one problem. The engineering of this bike is head and shoulders above the tenere.
  3. swimmer

    swimmer armchair asshole

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    maybe being a new dealer they will be more anxious to please. Good luck.
  4. motomuppet

    motomuppet Been here awhile

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    Thats funny...I rode a Tenere and thought the same thing...gutless (otherwise very nice). I am on my 4th Triumph (06 speedy, '10 Tiger 1050, '11 Speedy and now '12 800XC) from brand new. Only problem I ever had was with the Tiger 1050, and it was a loose battery terminal connection! People getting put off Triumphs are missing the point here...however, that said sounds like the dealers over there and Triumph US need a kick in the bum when it comes to responding to emails etc! Jump on the facebook page...seems thats what worked for the OP?
  5. Rob Dirt

    Rob Dirt More or less in line

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    The squeaky wheel gets the grease. Make a habit of calling everyday that they are open. Not just when your Tiger messes up. If nothing else, say hey Peter it's me again, my Tiger is still messed up. It sucks, but it gets results.
  6. PiJiL

    PiJiL Been here awhile

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    Give that man a cigar........:1drink
  7. swimmer

    swimmer armchair asshole

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    Great. So now we've all got to join Face Space in order to communicate with someone. Fuck that.
  8. Rob Dirt

    Rob Dirt More or less in line

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    I refuse to assimilate. Resistance is not futile. It sucks I can't even look at the Borg that is Face Space.
  9. Mercury264

    Mercury264 Once you go Triple...

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    I was the same as you and I finally caved in to keep an eye on someone and I have to say, it's been a pretty good experience - I have got back in touch with so many people I have not heard from for years. Just give them the min of information (and make stuff up if you need to), lock everything down so YOU decide who sees what, not the wankers at FB and you'll be fine.

    Used intelligently, it's a great way to stay in touch with folks.
  10. bloodline

    bloodline Been here awhile

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    You have a Tiger 800?
  11. burmbuster

    burmbuster Long timer

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    2012 White XC. Before that I had a 2007 Sprint ST ABS. Bought both new
  12. Drunk_Uncle

    Drunk_Uncle Long timer

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    Motomuppet funny you should mention the loose battery connection. I was stranded Brno, Czech with the same problem. Shut the bike off to reset GPS and then nothing. As a last result wiggled the possitive and what do you know, I got power back. It was 95 sunny and in leathers. Really sucked sitting on the side of the road.
  13. bloodline

    bloodline Been here awhile

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    I'll drag race you to 100 for pinks. 2012 super tenere. I'm in SC. I'll even go best 2 out 3 and give you 3 lengths.
  14. bloodline

    bloodline Been here awhile

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    I,ll race you even and carry my wife!
  15. Yossarian™

    Yossarian™ Deputy Cultural Attaché

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    Okay; mind if I use a 5 year old bike?
  16. bluesman

    bluesman Long timer

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    I know it is sidetracking but first edition Varadero (a really old bike) will out accelerate any of those 0 to 60. So what? Does it matter?
    Vast majority of bikes will do 0 to 60 in 3.4 seconds. May be 800XC too. One twitch or sleek tarmac path and this 0.X seconds differences are gone and pointless in real life.
    http://advgrrls.com/2012/02/19/bmw-...nture-vs-yamaha-super-tenere-comparison-test/
    All of them fast enough, some have more some less exciting (psychologically) power delivery.
    Sutenere power delivery is not exciting. But it is linear and there is lot of it. It may feel gutless but it's not. Nor Tiger. They are rather different category thou. Race Sutenere against Explorer if you want to be fair. 0 to 60 rather pointless just as well as roll on difference of 0.2 seconds.


    I think this tread kinda over on original subject.
  17. anodyne

    anodyne Been here awhile

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    Does the OP have a new bike yet, or is "Peter" still having communication trouble? I hope he gets some resolution soon. Sounds like my experience with BMW. I'm done with boutique bikes for a bit.
  18. burmbuster

    burmbuster Long timer

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    Wow. Drag racing adventure bikes. Is that what you do in SC?
    First, neither bike is made for it.
    Second, how would you even tell which bike made it to 100 mph first?
    Third, and most importantly, you are talking 400 more cc's on the top end. None of this proves anything other than the tenere has more top end which we all know is true. And that doesn't help the fact that the tenere still has no bottom end. It's a product of Japanese engineering and that's just a characteristic of their motors. Especially in the tenere. I spent quite a bit of time on the Tenere and it has great balance but no balls until you get waaayyyy up in the rpm's. Even the vast majority of tenere owners agree. Hell, even the owner of my local yamaha shop said the same thing.
    They get the motor to where it has even a hint of grin factor and I would have considered it.
  19. bloodline

    bloodline Been here awhile

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    0-30, 0-60, 800 ft, 1/8, 1/4. Pinks. I'm your huckleberry. You said it wouldn't get out of its own way. I'm calling you out.
  20. swimmer

    swimmer armchair asshole

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    :eek1