Pella Thermastar Windows

Discussion in 'Shiny Things' started by JohnBoy777, Oct 2, 2013.

  1. JohnBoy777

    JohnBoy777 Pseudo-Adventurist

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    Any one have experience with these windows - I need to do the house, thanks
    #1
  2. seuadr

    seuadr Wee-stromer

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    i do not have experience with those specific windows - but i'd like to add a little unsolicited advice - don't replace the windows with energy savings in mind. if the windows need to be replaced and you are thinking "hey, lets get some better windows while we are at it" then, good on ya, but on energy savings alone, windows almost NEVER pay for themselves in less than 20 years.
    #2
  3. JohnBoy777

    JohnBoy777 Pseudo-Adventurist

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    Good point. Yeah, I need the windows-I've got about 13 windows in the house that need to be redone. The reason I'm looking at the Pella, is that Lowes sells them, And I was looking at them when I visited the store this morning. I've heard that Anderson makes good ones As well, and I was interested to get some feedback on Pella, Or any other brand that might make sense.

    The price I got from Lowes was a roughly $400 per window-I think I need to check into Anderson as well
    #3
  4. adam_c_eckhardt

    adam_c_eckhardt halfway there

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    We recently built a new house and put Marvin Integrity windows in it.

    We priced out Pella, but they were twice the price of Marvin. (I suspect the guy doing the quote messed it up, but even our GC said that they were usually the most expensive). I'm very impressed with the quality of the Marvin windows- I would do it again. Marvin and Anderson were about the same price.
    #4
  5. S3bird

    S3bird Been here awhile

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    I sold windows for 11 years when I worked at Menards including Crestline, Jeld Wen, Anderson and Pella (not a full dealer though). I will say Anderson was absolutely the hardest to work with but part of that was because we had to get them through a third party (terrible service) before eventually dropping them all together. My experience with Pella was positive as we hardly ever had any problems and if we did the Reps were good at taking care of the problem. I haven't sold windows for five years now so I'm out of the loop but the higher end homes around here will either have Pella or Marvin. They are too rich for my blood as I have replaced all of the windows in my own house with Jeld Wen pocket windows.

    It was pretty typical for someone brag up a brand and shortly afterwards another guy would talk what a POS that same brand was.
    #5
  6. gofast1320

    gofast1320 Been here awhile

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    We've put in one bay window, one bow window ( 1 has two screened windows that open and the other just 1), 1- 6' and 1- 8' sliding door in the front of the house and 2 - 6' sliding doors in the man cave. Also 4 of their windows in the front of the house. I've been verify satisfied with them and am crazy about the little blinds on the inside of the doors. They did a great job of closing up the holes where the standard pane windows were losing a bunch of heat in winter and cool in summer. They did seem to be a tad pricey but I'd buy them again.
    #6
  7. Beemer Bob

    Beemer Bob Long timer

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    I've got Anderson and they work!!!!! Been installed since 1971 with no issues.
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  8. Dieseldoc

    Dieseldoc retired

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    We replaced our two "sunny side" windows and a sliding door with Pella Thermastar windows about 7 years ago. It made a huge difference in the living room in the afternoon when the sun hit the west side of the house. They have been flawless, with one minor exception. They are single hung type windows and the lift assist mechanism broke on one of them.

    I took the part over to Lowes, where we purchased the windows, and the window guy told me they weren't available and couldn't even be ordered from the factory. I might find them at a glass shop. Home Depot is on the way home, so I stopped there and the window guy knew exactly what I needed and ordered them for me. It only took two days since they came from a local supplier.

    I wanted to replace the three front windows and another slider, so I went to Home Depot. We got the Simonton brand due to their lifetime warranty, even for glass breakage. Good quality units and a piece of cake to install. One of them was damaged in shipping and there was no problem getting it replaced. They even told me to keep the damaged one in case I broke a glass.

    I did break a glass in the Pella slider, hit it with a rock from my string trimmer. DUMB ASS!
    Sliding door sized, tempered, double pane, Low-E glass, with 1" grids, $389.00!
    That was the money I'd set aside for a motorcycle trip up Highway 1 to Monterey last year. :cry

    EDIT: Do a search on Pella window problems, apparently there are a lot of issues with their wood and casement type windows.
    #8
  9. ozmoses

    ozmoses Ride On

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    Personally, I would not purchase Pella.

    I knew them to be a "value" window years ago, at some point they ramped up their pricing while quality remained the same.

    Here's an eye opener- customer has a large houseful of Pella windows & doors circa mid 1980's; in the course of a project there i noticed all the casement windows(ALL of them) had broken hardware, so I called the Co... Well, they don't make that hardware anymore but there is a retro-fit kit available. OK. How much & lead time? Oh no, we don't sell the kit but we'll send a "tech" out to install @ $110/hr, minimum charge of 8 hrs.

    Yeah,ok.

    So those casements are now Marvin units.

    I have installed many & prefer Andersen or Marvin; Jeld-Wen makes some nice products as well.
    #9
  10. madeouttaglass

    madeouttaglass The AntiHarley

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    My 25 year old Pella sliding doors were such crap I'll never forgive them. (I'm sure they are better now.) I also vote with Adam for the Marvins. Looking at his house build thread there is little doubt that he did quite a bit of research. I also looked at most companies while rebuilding our lodge. Marvin won hands down in quality and what you got for your dollar. Six years later I'm still very happy with them.
    #10
  11. 13

    13 __________

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    No experience with Pella but I have an Anderson Silverline (replacement line) bow window and I loath it. The crank handles may have been made of marshmallow fluff. Wouldn't be too big a problem if the mechanism worked properly... but it sucks too.
    #11
  12. Clint Taurus

    Clint Taurus Been here awhile

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    If I was building a new high end home, Pella maybe.
    Retrofitting my 1968 ranch, Window World worked out just fine for the money
    #12
  13. Icewalker

    Icewalker Conundrum

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    Stay away from Pella - we did the back half replacement in Pella plus front door, screen doors and a French door leading out onto the deck. Absolute garbage.

    JMHO.
    #13
  14. BikePilot

    BikePilot Long timer

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    When I did windows on my house years ago I found a big commercial supply company that sold unbranded windows. They were excellent quality (double pane, low-e, energy-saving, can clean from the inside, and all that good stuff), substantially less expensive than Pella/Anderson, and are holding up perfectly. I think Pella/Anderson have a substantial brand-name upcharge. Get the window equivalent of Kirkland potato chips :lol3

    Also watch for use of wood in windows. I prefer windows with zero wood, at least in damp climates, b/c wood tends to rot out in short order.
    #14
  15. JohnBoy777

    JohnBoy777 Pseudo-Adventurist

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    I decided to just get one window In the kitchen installed from Lowe's, and then see how I like The low-end of the Pella line. I'm 59 so the windows only have to last may be, 20 years tops, If I am Lucky --me that is not the windows. I just don't want to get crap windows Because I'm trying to save a few bucks. That never works out.
    #15
  16. vtwin

    vtwin Air cooled runnin' mon

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    We priced Andersen's and they were way out of our budget. We used Milgard's and paid 1/4 the price. We don't plan on staying here very long and it will be a tear down for the next owner anyway, but we needed to shut out the cold we've been suffering with for the last 14 years. What a difference they made.
    #16
  17. nskitts

    nskitts Long timer

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    My father in law has built custom homes for 25 years and has nothing good to say about the wood frame pella windows. Has had moisture and etc. He is an Andersen (sic?) man.
    #17