Pictures too small from Smugmug

Discussion in 'Ask Baldy, Blame AceRph' started by jlambo, Nov 16, 2015.

  1. jlambo

    jlambo Long timer

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    Posted a few pictures from my Smugmug account last night, and they came up small no matter which size I chose in the options box. Tried to get help from Smugmug, and was referred back to the forum after two attempts by their reps. They said it must be something regarding ADV, and that maybe a Moderator could help.



    This was from the X3large size option in the Share window. I checked the info on the shot on my computer and its 5284X3456 9.6mb jpeg, not sure if that matters or not. Thanks for any insight on this, John
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  2. TrashCan

    TrashCan Scary Jerry

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  3. PhilSpace

    PhilSpace The Gov Administrator

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    It looks like you are you using the media button, which is for posting videos, not images. It will constrain the image to the maximum size of an embedded video.

    The icon between the smiley and media icons (looks like a scenic picture) is the one you want to use to insert an image, or just use the image tags.
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  4. PhilSpace

    PhilSpace The Gov Administrator

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    How is this?

    [​IMG]
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  5. jlambo

    jlambo Long timer

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    Trashcan, The answer to your question on the other thread is a MacBook Pro. Thanks for stepping in, as you can see, I'm really reaching out here!

    Phil, not sure where the media button is, but I'll check it out on my laptop when I get home from work.

    Thanks for the help, appreciate it. John
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  6. shay

    shay reading is hard

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  7. PhilSpace

    PhilSpace The Gov Administrator

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    If you hover the mouse over the icons, you will see a tag come up for each one. The one that looks like two film strips, hover over it, it will say media - only use it for videos and it will only support some standard formats, to include smugmug.
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  8. jlambo

    jlambo Long timer

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    [​IMG]
    You guys are awesome, thanks!
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  9. PhilSpace

    PhilSpace The Gov Administrator

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    Cool. :thumb
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  10. bmwktmbill

    bmwktmbill Traveler

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    Help.
    My photos post small, none of the above makes sense cause I don't see the icons.
    I am using Smugmug but new to it.

    Was on Photofuckit.
    I am green.

    bill
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  11. Retro

    Retro Just the Facts Ma'am Super Moderator

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    It will be more helpful if we can see an example.
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