Quest 2 map update..How?

Discussion in 'Mapping & Navigation' started by Bannisdale, Jan 16, 2009.

  1. Bannisdale

    Bannisdale ....snowing now!

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    I've just received the DVD with City Navigator NT Europe 2009 from Garmin as an updtae for my pre loaded City Navigator Europe NT+ v8 on a Quest 2.

    Question is, how on earth do you update the gps? I've unlocked the software and it's installed om my PC but I can't find any guidance on updating the gps!

    Help please!

    Tim
    #1
  2. tac650

    tac650 Nomad

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    If I'm correct the updated maps go onto a SD card. When the unit is turned on you then select which data set you want to use, old or new. There is no way to over write the existing data.
    #2
  3. tvnav

    tvnav Been here awhile

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    Did you buy the update or a full version?
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  4. tac650

    tac650 Nomad

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    Sorry I was completly wrong I was thinking about my i3 GPS. I also have the Quest 1 and it has only 115mb of internal storage to download maps to.
    #4
  5. Bannisdale

    Bannisdale ....snowing now!

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    I bought the update only. It looks like if you add maps in blocks of less than 512Mb it accepts them from mapsource. This takes ages and seems a bit of a long winded way of updating map info.

    As the unit was pre-loaded I would have expected a simpler way to update.

    Any thoughts?
    #5
  6. Bannisdale

    Bannisdale ....snowing now!

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    I have had no reply from Garmin on how to update all my maps on the Quest 2.

    I can add a block o or family of maps but only upto the 512Mb limit. Apparently every time you do this it overwrites the earlier download.

    ANY help would be greatly appreciated.

    (even the place I bought the unit from hasn't responded to my question)

    Cheers

    Tim
    #6
  7. Saltydog86

    Saltydog86 village idiot

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    Subscribing, I am in the same boat with my Quest 2.
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  8. Bannisdale

    Bannisdale ....snowing now!

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    Garmin could not fix the problem remotely and have told me to send the unit back to them at my own expense. I'm not at all happy about this, surely I' not the only quest 2 owner who's tried updating the maps?. This unit is/was bloody expensive in the UK, and no doubt Garmin will find a reason to harge me more for getting it back.
    #8
  9. jacin theis

    jacin theis Adventurer

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    I juas bought a quest 2, i am trying to load the dvd onto my computer, but can not find anything in the box or on the unit that has the "unlock code". where is this number?? any help would be great.
    #9
  10. Jamie Z

    Jamie Z Long timer

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    It's been a while, but I'm a former Quest 2 owner, and as I recall I updated the maps not long after I bought it. I don't think I had any trouble.

    Open MapSource, select the map sections you want to update, then select Transfer to GPS from the dropdown menu.

    You're saying that MapSource only allows you to select 512MB in maps? Where do you get the error? What happens?

    On another note, it does take a really long time for the computer to create the maps and transfer them to the GPS. Since theoretically you only have to do this once, that's not such a big deal.

    Jamie
    #10
  11. Bannisdale

    Bannisdale ....snowing now!

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    You can get the unlock code on line from Garmin. Set up a user account and register the gps and it will (should ) show you the maps you can unlock to the unit. They will supply the unlock code through "managing maps" menu. It's a bit long winded but it works.

    You may already have the code if you received a yellow slip of paper with your disk, the code is printed on it.

    My problem is updating the maps on the gps, garmin have admitted defeat and I've sent the unit back to them. No matter what we tried we could not overwrite the V8 maps with 2009.
    #11
  12. Saltydog86

    Saltydog86 village idiot

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    Bear with me..I am a bit slow.....

    I am looking to update my 4 year old quest 2, do I purchase a complete 2009 city navigator or just the update cd?
    #12
  13. wbrisett

    wbrisett hmmm....

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    When I did my update, it was that by the way; an update, not a new version of the NT software. I did it from an XP computer, and it required me to have the Quest II connected when it did the update. During that process, it removed the old maps on the unit and replaced them with the new maps from the DVD. It took a couple of hours to complete the process.

    I'm surprised that Garmin had you send the unit back to them to have this done. :(

    Wayne
    #13
  14. Saltydog86

    Saltydog86 village idiot

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    one more stupid question...will the update CD work with my macbook? I have a old dell I could dust off and use if need be.
    #14
  15. wbrisett

    wbrisett hmmm....

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    The update CD I bought has that it is for both Mac OS X and Windows. I opted to use Windows to install the update. The Mac software was still in beta at the time, so I decided to play it safe. You can always run VMware or Parallels (that's what I do), then run the PC converter tool that allows you to move over the map data to the Mac OS X side of things. This way I have the software installed in both Windows and Mac OS. I'm not exactly sure HOW the process works on the Mac since I've always felt safer updating things on the PC side of things.

    Wayne
    #15
  16. Bannisdale

    Bannisdale ....snowing now!

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    Garmin can't fix it either. They're waiting for a replacement unit.:huh

    This could take a while....judging on past performance.
    #16
  17. Bannisdale

    Bannisdale ....snowing now!

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    Garmin just sent my unit back to me and it appears to have transformed into a Zumo 550 :huh with all the mounts for a motorcycle and maps for Europe!

    Is this a good deal? It's a big and bulky unit compared to the Quest but it's a lot easier to use and read.

    I reckon I'm pretty happy with the deal....cheers Garmin! :clap
    #17
  18. wbrisett

    wbrisett hmmm....

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    That's great news. You'll enjoy the Zumo. I have both a Zumo and Quest (and Quest II). I like the portability of the Quest, but I really do like the screen display more on the Zumo. The touch screen really helps too.

    Wayne
    #18