R1200GSA - the TFT problem again

Discussion in 'GS Boxers' started by modular, Dec 6, 2017 at 3:21 AM.

  1. Tor

    Tor Native Viking

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    Yeah, we could probably make that thing pass Milspec using a little caulk here and there :rofl
    #21
  2. scfrank

    scfrank Old farts riding club.

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    Maybe true. But the consumer devices could be better without that cost. They will be in a year. Better testing can get up that curve without putting the customer through the failures.
    #22
  3. scfrank

    scfrank Old farts riding club.

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    Caulk won’t help the software
    #23
  4. JetSpeed

    JetSpeed Naviator

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    I'm not even so sure that the Seahawks I fly have TFT's or some other similar type of display, they are flawless for the most part but as stated the cost of these is surely astronomical by comparison.
    #24
  5. RoundTrip

    RoundTrip Unintentional deerslayer

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    You could easily buy a new GSA for the price of one of your PFDs.
    #25
  6. JetSpeed

    JetSpeed Naviator

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    Maintenance confirms displays are LCD/TFT, on the new 60's each of us has a Mission Data display and a Flight Data display, PFD's are for them lousy fixed wings.
    These displays are nearly 20 years old and I haven't heard of a failure.
    #26
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  7. Retired and lovin it

    Retired and lovin it Been here awhile

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    I wonder if the internals are as they say hardenend, epoxy coated to prevent vibration and moisture problems. This is sad for such a high end bike my old 08 w/o all the farkles is looking better every day.
    #27
  8. JetSpeed

    JetSpeed Naviator

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    I will bet the fix for these TFT displays will be more along the lines of software updates and not replacing the display itself.
    #28
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  9. bingbong

    bingbong Long timer

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    I’d put money it’s more of a manufacturing location issue.....
    #29
  10. TuonoBiker

    TuonoBiker Been here awhile

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    I'm still keeping some small bit of faith that the couple people that posted issues on the forum are in a very small minority. I am not quite ready for the forums to control my opinions just yet...I'll wait until the end of the day at the earliest before I allow that!
    #30
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  11. Retired and lovin it

    Retired and lovin it Been here awhile

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    I agree lets wait and see how this transpires best not draw a conclusion
    #31
  12. scfrank

    scfrank Old farts riding club.

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    I agree. Without knowing the cause it's speculation. Software is so complex these days it is very difficult to test every possibility. I'm just saying more of these issues should be found by BMW and less by the customer. I also know that sometimes its operator error!
    #32
  13. scfrank

    scfrank Old farts riding club.

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    Good statement. I'm not trying to control opinions, just offer a perspective. It's hard to accept these early product failures. They could do better.
    #33
  14. TuonoBiker

    TuonoBiker Been here awhile

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    I didn't mean to imply you specifically were trying to control opinions - just the forums in general. We all read through them and see a couple issues being discussed and whether we like it or not, it can linger in our minds, thus causing us to form an opinion about the subject. And sometimes that's a very good thing, even accurate! In this particular case, I think it is safe to say the jury can take their time deliberating. :freaky
    #34
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  15. Rollmops

    Rollmops n00b

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    This has happened to me also (twice, and never again after that), and while the screen was not displaying anything, it was obvious that the backlight was still on. When it last happened I was able to show it to my BMW garage, and they were as puzzled as I was. They presumably fiddled with the connections and, the issue did not occur again after that so there's that...

    BTW, I asked them to make sure no software update was available at the time, and none were.

    Most of my initial bluetooth issues are now fixed, except that when I accept a call, I can't hear anything. My setup is iPhone 7plus / C3Pro / Nav 6 (bt disabled).

    Teething issue, and I'm pretty confident BMW will address them since this same display will be deployed across the range (even on scooters)
    #35
  16. scfrank

    scfrank Old farts riding club.

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    When I was a quality manager I hated the term “teething issues”. The customer shouldn’t be dealing with these things and BMW should respond faster. That said, I ride a GS and would probably buy the TFT display if I was getting a new bike. If these things are accepted as normal, it won’t get better.
    #36
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  17. Rollmops

    Rollmops n00b

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    Unfortunately, this is the trend with most things tech these days. Products are rushed out of the door without proper QA, because they can indeed be fixed later via software patches. It's sad, and shouldn't be that way, but for now, the alternative is to wait until products have matured, barring that, accept you are an early adopter that will pay the most and have more issues.

    In that particular case, I'm not too furious because riding season just ended, the TFT issues do not prevent me to enjoy my superb ride in any way. BMW has a couple months to get their shit together, and I'm confident they will because this TFT is not a one off and a lot rides on it being percieved as a good piece of kit.

    That said if you ever organise a march... I'll grab my torch/pitchfork :-)
    #37
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  18. AdamChandler

    AdamChandler n00b

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    I feel old saying this but I used to buy video games. no glitches, no crashes, no problems. They'd come on a cartridge locked in time forever w/o any software updates and they were QA/QCed to death because once you packaged it up, that was it.

    Now I buy a game that doesn't work and every day for 6 weeks, my Xbox gets multi gigabyte updates fixing the issues. I've started buying last year's games because they're properly fixed and half price used.

    It's despicable. The same thing is happening with cars
    #38
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  19. scfrank

    scfrank Old farts riding club.

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    I saw quality management change quite a bit during my 35 years. From being perceived as a pain in the ass and in the way to an integral part of the product development process. Back in the 70s early failures were expected and budgeted. It was called infant mortality, not humans thankfully. Today, at the best manufacturers it’s not accepted. The last place I worked, a Japanese brake manufacturer, had 1 defect get to a customer in 3 years.

    Software is a different story. I think that today we are still in the early days of software development technology. It will improve.
    #39
  20. scfrank

    scfrank Old farts riding club.

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    The complexity in those games has likely skyrocketed.
    #40