Reg Problems For Friend

Discussion in 'Ask Baldy, Blame AceRph' started by Syndacate, Aug 31, 2013.

  1. Syndacate

    Syndacate Been here awhile

    Joined:
    Jul 18, 2013
    Oddometer:
    185
    Location:
    Santa Clara, CA
    Hey,

    Not sure if this is the right place but I see another thread that's similar and there's no flaming so I'll assume it is ;).

    Friend just bought a '13 F700GS and tried signing up here of course....and the confirmation page told him that he was a bot o_O.

    Can anybody lend him a hand? Can PM his email. Not sure which admins/mods can fix something like that.

    Thanks!
    #1
  2. Syndacate

    Syndacate Been here awhile

    Joined:
    Jul 18, 2013
    Oddometer:
    185
    Location:
    Santa Clara, CA
    Can anybody help :( He wants to log on badly, but can't b/c registration determined him a bot.
    #2
  3. GB

    GB . Administrator

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    Tell him to use a different email or a different username. Suspected spammers are rejected automatically. He can also email us at the admin email that he received his notification from.
    #3
  4. Syndacate

    Syndacate Been here awhile

    Joined:
    Jul 18, 2013
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    185
    Location:
    Santa Clara, CA
    Do you (or anybody) know what would cause the filter to suspect him of spam?

    I told him to try re-registering with the same username/pw and it doesn't say the username/password is already registered, it just rejects him each time saying that he's a spam bot.

    Appreciate the help!
    #4
  5. GB

    GB . Administrator

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    The antispam database includes reported usernames and emails used on forums worldwide that turn out to be spammers.. he's probably using a username that's been reported to the database as a spammer.. tell him to pick something else. If it still doesn't work, and it's not the email or username, then his IP is linked to reported spammer's.
    #5
  6. ian408

    ian408 Oh? Administrator

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    Tell your friend to look here. His address will automatically be entered. Hit return and on the next page will be a button that says "Check Blacklist"-click that. If you see more than a few red explanation points, that's a clue.
    #6
  7. Syndacate

    Syndacate Been here awhile

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    Jul 18, 2013
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    Location:
    Santa Clara, CA
    Thanks, I'll get back to you guys Mon/Tues. He's away for internet for the weekend and I don't know his home IP. I'll tell him to check when he's back.

    Is it easy to get something removed from those db's? Like my IP has 6 exclamation marks..but it's an apartment.

    Furthermore, I doubt my apartment complex rented out a whole subdomain...so essentially anybody in the bay area w/ comcast could have been given my IP at some point... Quite annoying. His situation is probably similar, he lives in an apt in Seattle, so I'm guessing one of the db's marked him as spam from somebody else in the area.

    I'll try reg'ing him Mon from my IP, see if that changes it.

    Will post back - thx ! :)
    #7
  8. ian408

    ian408 Oh? Administrator

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    Who ever provides cable service to the complex probably owns the block of IPs. Property managers could probably care less about your internet connection (unless it's provided).

    Anyway, getting off the lists...follow the directions.
    #8
  9. Syndacate

    Syndacate Been here awhile

    Joined:
    Jul 18, 2013
    Oddometer:
    185
    Location:
    Santa Clara, CA
    He apparently originally tried it from work (finally remembered to tell him about this, bleh). Guess their IP is blocked, he said he'd check it tomorrow. He did successfully register, though, via his apt internet.

    Didn't know forums typically used IP blacklist db's. Learn something new every day. Thx guys!
    #9